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Google’s new page layout algorithm update may force many Web workers to reconsider from where exactly they will receive their next check. The change essentially analyzes the layout of a webpage and the amount of content immediately visible to a user. If you’ve been relying on ad revenue from placements that make it harder for users to find content, then you had better pay attention.
The algorithm modification was made to improve the user experience, according to Google. Websites that do not have much content above the fold (what a user sees immediately upon arriving on a site without scrolling) will be affected by the change. According to the official post on the Webmaster Central blog:
“If you click on a website and the part of the website you see first either doesn’t have a lot of visible content above the fold or dedicates a large fraction of the site’s initial screen real estate to ads, that’s not a very good user experience. Such sites may not rank as highly going forward.”
Google clearly understands that placing ads in highly visible (above-the-fold) locations is common, namely because the ads tend to perform better in terms of clicks. Just look at the guidance for Adsense Publishers on “Where to place Google Ads on pages”, and you’ll see some conflicting information (see the sidebar for an image). The strongest performing locations – featured in the darkest orange – are exactly the location Google might penalize website owners for displaying ads.
There is clearly a lot of room for interpretation with this change, however. Google has said that the algorithm change will not affect those sites that place ads “to a normal degree,” but the search engine will penalize those that load pages with ads to an “excessive degree” or which “make it hard to find the actual original content on the page.” Google isn’t making it clear, and the only loser will be the website owner.
So what should you do? It's pretty straightforward. If you’ve followed Google’s guidance on ad placement all along – particularly as an Adsense publisher – just continue doing what you’ve been doing. Google is taking a hard line in the enforcement of the very ambiguous optimal user experience, but it doesn’t take a usability expert to know that ad-filled pages that emphasize ad clicks over content do not satisfy.
Should you, in the next few days and week, find that your listings have been lowered and suspect that the page layout you are using might be to blame, know that changes will be automatically reflected once Google re-crawls and processes a sufficient amount of pages to assess the layout change. It may take several weeks, however, to see a noticeable improvement (or decline) based on the size of the site itself as well as how efficiently Googlebot crawls content. Google anticipates that the change will affect less than 1 percent of global searches.
The most proactive exercise you can engage in at the moment is to look at your pages just like a user would. Start with Google’s Browser Size tool, or Ben Beckford’s Resolution Test Chrome extension. Both tools provide Web workers with an understanding of what users are seeing on their pages and if they are indeed providing an optimal user experience or need to switch things up in relation to their layout.
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99Designs Disrupts the Design Service Business
posted by Peter A. Prestipino @ 6:30 PM
Tuesday, January 24, 2012
Design contest platform 99designs is not exactly the darling of the Web design world. Many believe that the company actually does more harm than good to designers and to the design industry itself.
Whether you love it or hate it, you can’t argue with the cold hard facts – 99Designs is growing and as it stands now, shows no signs of slowing down.
The four-year-old company, which received $35 million funding in April 2011, has held more than 115,000 design contests on its site to date, has doubled the run rate of new contests from a year ago and is on track to surpass 200,000 design contests by the end of 2012. That’s serious. It’s disruptive . . . and awesome.
The payouts that 99designs distributes to designers is also increasing. The design service expects to pay out approximately $1.5 million to its design community for contests held in January 2012, twice what designers earned for contests last January. 99designs has paid out over $29 million to date and projects it will pay out $25 million to its designer community in 2012.
Top designers on 99designs, according to the company, have reported earning more than $10,000 per month from a combination of designer payouts earned and ongoing client work sourced through the marketplace.
“2011 was a stand-out year for 99designs, from rapid growth in design contests and payouts to the successful launch of the first localized versions of our site in Australia and Canada,” said CEO Patrick Llewellyn. “In 2012 we’re focused on continuous improvement of our services as crowdsourced graphic design enters the mainstream. Caroline and Jeff not only have the experience we need at this next stage of growth, they are also passionate about design, which makes them a great fit for our team and community.”
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Usabilla’s Design Templates Optimize User Experience
posted by Linc Wonham @ 5:00 AM
Thursday, January 12, 2012
Usabilla has introduced a series of new testing templates that enable companies to set up a number of diverse design tests for their webpages in 30 seconds.
The new templates allow marketers, designers, analysts and usability experts to use design feedback to optimize user experience (UX) and offers a dashboard that lets them see how their tests are performing in a clear overview. A video demonstration of the new feedback templates can be viewed in action.
The new Usabilla ready-made testing templates for design feedback include the following:
• A call-to-action test to find out if users know how to contact you
• A likes and dislikes test to collect feedback about what your users think about your webpage
• A trust test to determine which visuals help to gain user trust
• A priority test to measure what users think is the most relevant content on your page
Groups of participants answer questions about attitude and user experience with points and notes on top of a website page from their computers or mobile devices. The collected feedback and results of a survey are then analyzed and presented visually with charts and heat maps.
Usabilla’s customers involve their users and the public to create user-inspired design, and can use these visual insights to improve user experience and optimize their websites – all without slowing down development cycles.
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How To “Big Brother” Your Own Website?
How Well Do You Really Know Your Website?
If you’re like most webmasters, you have probably spent years building your site. You have spent years adding content, building links and cultivating traffic – but how well do you really know your website?
How well do you know the intricate details of your website’s traffic? Where do your site’s visitors come from? How long do they stay on your site? Just where do they go to on your site and how well do they convert into buyers or subscribers?
Do you know your site’s rankings in the major search engines? What are your site’s top keywords? What’s your site’s Google PageRank? Who are your IP neighbors? What your site looks like in other browsers? How much is your site worth?
These are just some of the questions you should know, mainly because the more knowledge you possess about your site, the better equipped you will be at improving it. So here’s a simple list of free site checking tools/sites that will let you “Big Brother” (monitor and watch) your site:
1. Google Analytics
Perhaps one of the most helpful analytical tools you can use on your site. Google Analytics will give you a wealth of information about your site’s traffic. Where it comes from, how long it stays on your site, where it goes on your site, how well your content converts… invaluable information every webmaster should have in their possession. ( www.google.com/analytics )
2. NetMechanic Toolbox
Check your site’s mechanics – find broken links, check browser compatibility, find bad HTML code, spot slow-loading pages, and check your spelling… all by using the NetMechanic Toolbox: ( www.netmechanic.com )
3. Keyword Suggestion Tool
This free keyword suggestion tool will tell you how many searches are done in WordTracker and Overture for your site’s keywords. Extremely valuable information since much of web’s traffic and ecommerce is keyword driven. ( www.digitalpoint.com/tools/suggestion/)
4. Iwebtool
This is another free site which offers many valuable webmaster’s tools that will give you information about your/any site. Google PageRank, PageRank Prediction, Link Popularity, Search Engine Positions for Keywords, Backlink Checker… also Visual PageRank where you can see all the PR values of all the links on a given page – both internal and external. ( www.iwebtool.com )
5. Alexa Traffic Rankings
Alexa tracks the web’s traffic by using the Alexa bar in a surfer’s browser. Most people know it is not an accurate assessment of the traffic on the net but is a handy measuring stick, nonetheless. It is also a handy tool for comparing sites and seeing the long-tern traffic trends of different sites, including your own. ( www.alexa.com )
6. Your Site’s Traffic Logs
Most webmasters know your raw traffic logs are worth checking and reading. It contains valuable information about your site. Especially helpful if you’re checking for broken links on your site, you don’t want to see those 302’s everywhere. Close examination and regular checking of your traffic logs and stats will point out the profitable keywords on your site.
7. BetterWhois
You can use this site to find out the domain information about your site. Do you have control of your domain? Many webmasters buy their domain name thru their web hosting company, while this is not a problem in itself, however, if any dispute should arise who has administrative control of your domain; you or your hosting company? Can you change hosting companies? ( www.betterwhois.com )
8. Google Alerts
Another valuable tool from Google which notifies you by email when your link or site is found anywhere on the web. Great for keeping track of any new links your site is getting. Many webmasters also use this handy tool to keep track of their competitor’s sites. They also use Google Alerts to keep track of whenever their own name is mentioned anywhere on the web. This one would even make Orwell proud. ( www.google.com/alerts )
9. IP Neighbors
Many webmasters have their site hosted on shared hosting plans, which means there can be hundreds of sites sharing the same IP address. This site lets you discover who your IP neighbors are. Why would you want to know your IP neighbors? Well like neighbors everywhere; there are good ones and there are bad ones. For example, if you have a neighboring site that uses email to spam, it could get your IP address blocked or shut down. ( www.myipneighbors.com )
10. Any Browser
Use to this handy site to discover what your site looks like in different browsers; you could be in for a real shock. ( www.anybrowser.com )
11. Google Toolbar
The Google Toolbar can be placed on your browser so that when you’re surfing you can see the Google PageRank of each page/site you’re visiting. Many SEO experts believe Google is not giving us the true PR of a page and this bar is rather useless. However, like the Alexa rankings it is a handy measuring stick, nonetheless. ( www.toolbar.google.com )
12. What Is Your Site Worth?
Please take this last analyzing tool with “a large grain of salt”, but it is fun to use and to see how much your site is worth. Measurement here is done largely by the amount of links you have coming into your site. ( directory.sootle.com/website-worth )
5 Resources Every Copywriter Must Have
Copywriting is one of the most vital elements of effective online marketing. The art and science of copywriting includes strategically writing words that will promote a person, a product, business, opinion, or ideas with the ultimate intention of having the reader take some form of action.
Whether you are looking into selling something over the internet or in building traffic by earning links from others, you will need to tell moving stories that will grab attention and will connect with people so that they will respond in the way that you want.
There are many copywriting tutorials and great online copywriting course that you can find online. Some of these online copywriting courses and tutorials are packed with comprehensive lessons and tips in doing the job properly. Some even include in-depth copywriting training complete with references and recommendations from professionals. An online copywriting course that is available in the internet can be downloaded or be bought in a DVD format.
Among the many topics discussed in an online copywriting course are the things that every aspiring copywriter should know how to write. Such topics are:
1. Print Ads
Since most copywriters land in advertising jobs, rookie copywriters should spend some time learning about print advertising. When you understand what makes a print ad effective and sellable, you can then move into learning about other medium such as flyers, yellow pages ads and newsletters. Writing print ads can also be a good way to start creating samples for your own portfolio.
2. Brochures
It is not enough that you sit down and try to write to brochure. You should learn the fundamentals in writing one – how the brochure fits into the buying process, if the brochure will stand alone or be tied in with other mediums and what the selling points will be. You have to know the different types of brochures and then start finding your niche among them.
3. Direct Mail
Writing direct mails broadens your knowledge of writing brochures. Every direct mail package is different. Some may include a sales letter or a response card. Others could include a sales letter and a brochure. Being familiar with direct mails helps you be exposed to a different side of advertising that some advertising agencies specialize in exclusively. This can be a great tool to have if you find out that you enjoy writing direct mails.
4. Commercials
Television commercials will help you learn how to write a matching audio and video output. Creating a 30-second TV commercial script can already be a very good exposure in the world of copywriting. Your script needs to have perfect timing. And while you incorporate audio and video, you will also learn about the use of fonts, graphics and will learn how to play with other effects in the commercial. You can also check out writing for radio commercials as well, while you’re at it. You can make use of both TV and radio commercials as additional materials in your portfolio.
5. Websites
Being able to write copy for websites is a necessity for every copywriter. Even large companies that do not sell products online need a website, so having someone maintaining the company’s website is something every company should do. And this is where you being the copywriter comes in.
8 Reasons Why You Need Audio on Your Website
posted by Web_University @ 8:00 AM
Friday, December 23, 2011
8 Reasons Why You Need Audio on Your Website
1. Customers remember what they hear more than what they read. Did you know that people remember only 20% of what they read while they remember an astonishing 70% of what they hear? That’s three and a half times more! Your audio message will help you to stick into the minds of your customers longer.
2. Audio boosts your credibility. The sound of your voice adds personality to your website and helps customers identify with you. Customers buy from people who they feel they know and trust, and using audio can help you achieve this.
3. Audio keeps customers on your site longer. Audio can keep customers on your site longer and you give you more time to make the sale. It can be used as an additional resource or tool for customers to familiarize themselves with your product or service while browsing your site.
4. Audio increases your subscription rate. Using a personal audio message to get customers to sign up for your newsletter can raise subscription levels by up to 400% more than using traditional subscription marketing techniques. You can also use audio as a part of an online course that people can subscribe to. The lesson that includes an audio in our free online meditation course gets opened most, leads to the largest number of sales and receives the best feedback.
5. Audio enhances newsletters, ezines and blogs – which leads to profits. You can spice up your newsletter, ezine or blog by using audio to provide special tips or product updates that keep customers interested and motivated to buy.
6. Audio puts you light years ahead of your competitors. Using audio successfully on your site gives you a competitive advantage. Most internet businesses overlook using this effective marketing tool so be sure you’re not one of them!
7. Audio is easy to use. Being able to put audio on your website isn’t limited to just techies – anyone can do it! Many of the programs available don’t even require you to know HTML or flash. They’re designed to be user friendly so you shouldn’t have any problems taking your website to the next level.
8. Audio is cheap. You can add audio to your site for as little as $19.95. More advanced audio solutions will only cost you around $97 – a small price to pay considering the many benefits it provides to your website and your customers.
In short, audio gives you an edge over your competitors and allows you to build a personal bond with your customers in a way that’s not possible with traditional websites. When customers feel they know you and can identify with you, they will be more likely to buy from you.
How To Write A Press Release?: 12 Top Tips
posted by Web_University @ 8:00 AM
Thursday, December 22, 2011
How To Write A Press Release?: 12 Top Tips
A press release is the standard way to alert the media, and increasingly, the online public, about what you are doing or selling.
The press release forms part of the public relations artillery and should be used wisely. Though mostly written and distributed by PR professionals, you too can competently write your own press releases, if you keep the following 12 key points in mind:
1. Think of the 5 ‘Ws’:
The press release mantra is WWWWW. Before you do anything, think Who, What, When, Where and Why. Fail to include this vital information and it’s a total Waste of time
2. The golden first paragraph:
This is your chance to grab the media’s attention, so make it punchy. The first, short paragraph should announce the ‘5 ‘W’s’ and the rest of the press release will expand upon it
3. Newsworthy:
We call it the ‘news’ because it is ‘new.’ What makes your story press-worthy? What is new about what you are doing? Is there new research? The media love stories about anything that is the biggest, smallest, fastest, world’s first or most exciting. Think of all the ways your story is new, include them, and back up your claims
4. Concise:
A press release should never, ever be longer than two pages of A4. One page is ideal. Keep the font neutral and the layout clear — a 1.5 line spacing is bes
5. Contact:
Always include your contact details at the bottom of the press release. That’s your full name, phone number, mobile and email address
6. Personal touch:
Include a quotation which communicates your key messages in a lively way. Sound ‘thrilled’ or ‘excited’ about what you are announcing. If it’s not really interesting or exciting news, you shouldn’t bother the press with it
7. Proof, proof and proof again:
It is unacceptable to send out a press release full of grammatical errors. Get someone else to proof it, then print it out and proof it again
8. When emailing your press release, include it clearly in the main body of your email. The media probably won’t bother opening your word document attachment
9. Balance:
It’s a fine, fine line between spin and being downright misleading. Go for an attention grabbing headline, but don’t lie or over-hype your story and “Never use Capitals as it will only annoy people”.
10. Write for the task in hand:
Your press release is not a submission for a prose writing competition. Keep it clear, informative and as factual as possible. Have fun with the headline, but don’t over use ‘fluffy language’ in the main body of the release
11. It is not a sales pitch:
Refrain from ’sales speak’; this is not the place. A press release serves to inform the media about a newsworthy event, not flog a product like in an advert (although, that is the desired byproduct of course)
12. And lastly:
Use press releases wisely. Expanding your home office into a purpose built garden shed may be big news in your family, but probably less so on the global stage. Put out strong stories and get a good name for yourself. Put out rubbish and, well, it’s your reputation that’ll be at stake.
Writer’s block
Writer’s block is the scourge of all writers: whether authors of popular fiction, factual content writers or journalists. It’s seemingly random descent can cast doubts on the feasibility of meeting deadlines and cause general unrest. This strange affliction often comes on unprovoked and seems to strike at the most inopportune of moments. Although there is no cure as such (most notably because it is not an ailment per se) there are certainly things that can be done to stimulate the creative zones of your brain back into action to get you back on track.
In many cases, writer’s block is simply an absence of motivation or a prevalence of distractions. Spending too long poring over a written task or spending an inordinate amount of time attempting to re-work or rewrite existing passages can really drain the will to work. Quite simply, writer’s block is generally a side effect of boredom, lack of urgency or pre-occupation. In order to counter this there are a number of techniques, the effectiveness of which is dictated as much by the nature of the individual as it is by the situation.
If you’re unable to complete a piece, article or chapter due to a temporary inability to focus then the first thing to do is step back from the work. Quickly assess your emotions: are you tired, hungry, worried, excited? Although such a seemingly simple, even silly thing to do: by distancing yourself from the task at hand you are more able to focus on the underlying issue. Having established the root of the distraction action can be taken to remedy the problem and regain focus. Obviously time constraints are important here: if you’re exhausted but have a strict deadline then unfortunately short-term remedies such as a boost of caffeine or a brisk walk may be on the agenda. Equally if your distraction spawns from worry about something else then you may not have time to fully address this external problem. A sound alternative in this instance would be to spend a few minutes planning how you will remedy the issue responsible for the distraction once you’ve finished the more urgent writing task- giving you at least some relief and a little more focus.
Some people react well with tight deadlines: others react in the exact opposite manner. The key is to mentally organise yourself in the manner which is most effective for you. If you have no set deadline for completing a task and work best when you do have a deadline then set yourself one! Conversely, if you have a tight deadline but are dwelling on the pressure of completing in time then set yourself smaller deadlines with incremental rewards leading up to completion in the set time.
Writer’s block is a purely mental phenomenon and can be resolved by learning as much as you can about the circumstances in which you work best. Once you know the ideal environment and form of motivation for you then it is easy to go about tailoring the situation to induce maximum productivity.
5 Steps to a perfect review landing page
posted by Web_University @ 8:00 AM
Friday, December 16, 2011
5 Steps to a perfect review landing page
The reason a review page works so well is because it doesn’t just hard sell you on a specific product but instead gives you a choice, based on actual reasons why or why not a product is worth the money/time/effort and whether or not it is any good.
So if you’re thinking of making more money as an affiliate marketer online, then I suggest you not only incorporate review pages into your sales process, but make sure you do it right using the following blueprint:
Step 1. The Headline
The headline will draw people in and create excitement and desire to continue reading. The headline must include a clear benefit and address the reader as personally as possible. Always state what they will be gaining from reading on, based on the specific problem that they are experiencing.
Step 2. The Body
The entire body is elaborating on the headline and getting the reader involved. This might include telling a short story (only needs to be a paragraph here), in order to connect with the reader, and give a clear reason why you’ve bothered to do a review of these particular products.
Step 3. The products
Many people still do a review on one product and leave nothing to compare it against. I think this is a big mistake, because a comparison of similar products will help prevent the reader from leaving your page to compare the product you’ve reviewed with similar products elsewhere. In other words, why not get them to do their entire research on your page instead?
Step 4. Believability
If you make out as if the winning product is perfect in every sense, then you’ll lose sales. Why? Because people will believe a balanced review over a blatant sales pitch any day of the week. Pick out a few minor bad points and contrast them with the good points so as not to kill the sale.
Step 5. Call to action
Once you’ve written your reviews of each product, make the winning product the most prominent on the page, at the top before the fold. This will prevent visitors clicking away and will be able to clearly see which product is worth looking into. Make all of your links stand out, even on the losing products and be sure to use phrases that ask the visitor to take action, such as “click here to get rid of x..”.
If you apply these techniques to your review pages, you can expect to increase your conversions significantly. What you really need to consider is that more people are doing review type pre-selling every day, so in order for you to stand out; I would highly recommend you do a proper review and not just a “fake” review where you are talking out of your behind! So, you would do well to actually buy the products you are reviewing and make balanced points good AND bad and simply let the visitor make the decision, not you.
If you follow this advice, I can assure you that you’ll always be ahead of the competition by giving your visitors valuable help in buying through affiliate links. Trust me, your visitors will actually appreciate this more than you’d think, and you’re still going to be picking up the affiliate pay checks at the end of the month too.
Mistakes to Avoid for Creating Award-Worthy Websites in 2012
It’s hard to believe, but many
Web designers will make the
same mistakes in 2012 that were
being made over a decade ago.
As new brands and websites
emerge, and new designers
enter the work force, it is often
useful to address the most common
mistakes made in the presentation
and organization of
Web properties. Without knowing
the history, how can those in
the Web design industry continue to break new ground?
As the discussion regarding standards continues, design in
great part will continue to rely on the aesthetic sensitivity and
technical knowledge of designers themselves. Some of the most
common mistakes are so basic to experienced designers, however,
that they may have simply forgotten how truly important
they are to the user experience. For designers who do not have
as large a portfolio of experience, learning (and learning to avoid)
the most common blunders will make every finished product
a showpiece.
The aim of a designer should be to create a unique experience
— an experience that blends creativity and functionality
and does so as close to perfectly as possible. While users will be
drawn to a website based on the uniqueness and originality of
messaging found across the ’Net, it
is the appearance and experience
that designers provide which determines
a user’s initial satisfaction
as well as their loyalty over time.
Much more goes into a successful
design, of course, than element
positioning and image choice —
and the savviest designers are perfectly
cognizant of this challenge.
The path some businesses want to
take still baffles many seasoned interactive
professionals.
“One of the most common
blunders a company can make is
simply buying a website template
for their design,” says Mike Sauce,
founder of the Horizon Interactive
Awards. “Custom designs
always perform better because
the right website designer can get
to know a client and make the
website reflect the overall feel of
the company.”
Designers have a lot of responsibility to ensure that the “feel”
of the company is portrayed, but also balanced with their business
objectives. For example, the clarity of message communication is
also the responsibility of the designer, as are the conversion paths,
site structure and, in some instances, even technical/software
integration. The challenges facing designers today and in 2012 are
substantial, but armed with an understanding of the mistakes that
other designers have made, you will be ready to create awardwinning
sites in the future.
Below are a few of the most common blunders and some guidance
on how to avoid them:
The Design Elements Blunder
Design elements are often so deeply integrated with the performance
of a Web property that poor initial choices can wreak havoc on
the user experience and do damage to revenue over the long term.
Website Magazine conducted an open-thread poll on “Web design
turnoffs” with our Facebook community in October 2011,
and we found that our followers are quite passionate about the
subject. In the eyes of our followers, the use of audio or video that
plays automatically on a site was the biggest blunder, garnering
30.4 percent of the votes from respondents. There are, of course,
other egregious mistakes that many designers still make — even
though we know better.
The Readability Blunder
Readability as a concept is not lost on Web users. Defined as the
quality of written language that makes it easy to read and understand,
readability should always be an important consideration.
The challenge is in the many ways in which readability is influenced.
In that same open-thread poll on Facebook, survey
respondents indicated several elements which had a negative
impact on readability, including “small text” and “poor link formatting.”
Let’s look at these two issues in more detail:
Visited Links
Understanding where you’ve been helps you better understand
where you’re going, both in life and on websites. For the Web, links
are the key component in this navigation process. Knowing which
links you’ve already visited keeps you from unintentionally revisiting
the same page again. Designers that do not change the color
of a link once it’s been clicked could cause frustration (and perhaps
even disorientation) among users which will result in a poor
experience for both the user and the business. Designers should
take care to develop link styles that change color once the visitor
has clicked on it.
Non-Scannable Text
Another challenge for designers is being forced to work with copy
that is not easily readable/scannable, which can be intimidating to
readers. While designers don’t have much (if any) control over the
content type, they do have control over how it is presented. The use
of bullet points, sub-headings, bold-print and short paragraphs
make all copy more inviting, particularly as most website visitors
won’t actually read everything verbatim. Web designers should
have their own internal standards as to what is effective for readability
as it relates to their style choices and be able to convey them
to colleagues or clients as needed.
These are just some of the blunders that Web designers make
today and are considered by many to be downright unforgivable.
But there are others, including the heavy use of animation and
JavaScript dependence, to name two more suggested by our readers.
If you’re making these design mistakes on your Web property,
it might just be time to have a sit-down with your design team.
However, if you’re displeased with search engine visibility or
the amount of conversions taking place on your site and are working
with a Web designer to correct these blunders, it’s necessary to
look at your own strategic choices.
The Optimization Blunder
While Web designers aren’t fully responsible for search engine
optimization, many of the choices they make certainly influence
success. For example, the use of alt tags should be present on images,
microdata could be integrated into listings for events or people,
and load times should be optimized — these elements all play
a role in achieving Web success.
The Conversion Blunder
If there is one area of focus that all designers could spend more
time on, it is that of mastering the art of positively influencing conversion.
Placement and positioning of elements (along with element
selection — images, add-to-cart buttons) such as calls to
action and trust signals are fundamentally important to the conversion
process. Understanding the objective — and the barriers
to it — will ensure they can be met and overcome. Gaining access
to analytics and even heat map data will show designers where
users’ attention is going and provide a way to close the loop —
gaining valuable feedback about design choices and the user experience
along the way.
Not only must designers avoid these blunders, but also consider
the impact that the design choices they make have on both
the aesthetic appeal and on the underlying experience of the user,
as well as the success of a Web enterprise. That is what it will take
to create award-worthy websites in 2012.
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Increase Landing Page Conversions with These Subtle Tricks
posted by Web_University @ 8:00 AM
Tuesday, December 6, 2011
Increase Landing Page Conversions with These Subtle Tricks
Most landing pages are often way too cluttered for their own good – hence the low conversions and high bounce rates. Consumers have shortened attention spans online so overly complicated landing pages with pop-ups, animations, and too much to focus on will only lead them to click away. The following subtle tricks should help you create a more effective landing page that boosts conversions and sales.
* Don’t Forget to Provide a Clear Call to Action
Too many people dismiss the importance of a clear call to action. After reading your landing page, users should know exactly what they are supposed to do, whether it is to fill out the form or click “Buy Now.” Adding a call to action to a landing page where one is lacking or making your current call to action much clearer and more prominent can have a dramatic impact on conversions.
Make sure that you only provide one call to action on your landing page. If you provide several different conversion options, people will get confused and your sales message will get diluted. Your prospects just want to sign on the dotted line so make it easy for them to do so.
* Keep it Simple
The majority of landing pages are cluttered and overwhelming. Make sure the design of your landing pages is as simple as possible. Get rid of the distracting audio, animation, and bright colors. Make the visuals of your landing page so simple that visitors are guided to the call of action without interruptions.
Text should also be minimized when you are simplifying the design and look of your site. Make the content on your site easy to read and digest by dividing it into sections, using bullet points, and keeping things concise.
If you’re using a form to capture leads on your landing page, try to keep it as short as possible. If your form has too many fields, you will end up losing sales because your prospects won’t want to spend time filling it out. Getting your prospect’s name and email is usually enough in most cases.
The use of simple language is also important. If a sixth grader wouldn’t be able to understand it, don’t use it. Jargon and marketing speak don’t increase sales. If your landing page is too complicated or wordy, your visitors will lose interest quickly.
* Convey Your Credibility
Not only should your website be simple, organized, and professional looking, it should also convey your credibility. People have to trust you first in order to purchase something from you. In order to earn that trust, you can list the names of reputable companies you have worked with, provide testimonials, refer to awards you have won, list memberships you have to relevant professional associations, etc.
Take a look at your current landing pages. Are they simple, professional, easy to follow, and organized? If not, make some changes while keeping these tricks in mind. A landing page with a clear call to action and credibility will help you boost conversions dramatically.
Using Articles To Build URL Backlinks
If you’ve got an internet business and interested in making more revenues, URL backlinks may be the secret to your success. Before anything else, what are URL backlinks?
Essentially, these are hyperlinks from other sites that point back to your site or blog. Because of backlinks, other people’s sites are going to be connected to your own. This short article presents the importance of inbound links for your online business and in what way article marketing can help you create backlinks.
It’s recommended that you receive in-links from first-rate web pages because these would boost your site’s ratings. A good illustration of a top-notch web page is authority websites. Authority sites contain plenty of content and people frequently visit these websites when they look for certain information. Needless to say, it is difficult, if not impossible, to challenge authority websites, so you should rely on them in order to pull in more page views and have more earnings.
You might be anxious to know exactly how you can achieve this without shelling out lots of money. Have you heard about article marketing? If you haven’t, then you are totally missing out on an excellent opportunity. Article marketing is a zero-cost as well as effective strategy to let everyone know about your web page, services and products. It involves the production and also submission of content pieces to various article directory websites to publicize your internet business. Unlike other tactics, you won’t waste your time and money with article marketing. As expected, there are some qualifications that you need to adhere to in order for this to be conceivable.
To begin with, this particular method is cost-free so long as you craft your articles yourself. If you choose to write your articles all on your own, be prepared to devote a great deal of time doing it. What you should do is to implement a schedule for content creation; this is important since you also require time to handle the other elements of your internet business. You should reserve a specific number of hours to craft your content pieces, and you should abide by that schedule without fail. You’ll need many content pieces on a single theme in order to be effective, and you can’t go around this requirement.
This might appear to be an unattainable task for many web-based business operators, including yourself. If you have no time to carry this out on a regular basis or do not have the self-assurance to craft impressive content pieces, you could give this certain activity to independent content writers or content creation services. Their rates are tremendously lower than those of regular ghostwriters, and they can create a significant amount of write-ups in a short time. It’s important that you contract skillful, experienced and also dependable copy writers to write your content pieces; the popularity as well as level of traffic that your site will have would rely on them, so make certain that you engage folks who really know what they are doing.
Each time your articles are posted on the web, your website or blog brings in more publicity. The link that you include at the conclusion of your content pieces would serve as a mini-advertisement for your online business. Article submission websites do not charge you whenever you put in incoming links for your site, so it is a win-win situation: you receive more publicity, page views and profits while article directory sites would have more users for their service.
You’re free to send as much write-ups as you wish. In fact, sending many content pieces is highly encouraged. Just make certain that you abide by each and every online directory’s author as well as sending protocols, peruse their list of frequently asked questions and stay away from trouble. Otherwise, your account is going to be suspended and your content pieces would not be posted. As with everything, you have to get used to the different policies, but the whole routine becomes simple after a few submissions along with a brief adjustment period.
If you are not employing article promotion to create URL backlinks, then you’re surely missing out. Why do you think there are countless write-ups in all those article directories? The answer’s obvious: most of the articles posted there are done by internet marketers. When you implement article promotion, you will see why many folks depend on this strategy to generate URL backlinks.
Write For Your Readers Or Search Engines?
posted by Web_University @ 8:00 AM
Sunday, December 4, 2011
Article Marketing Tip: Write For Your Readers Or Search Engines?
Should you write for your readers or for the search engines? That is a really good question to consider.
Search engines are still the best sources of warm and targeted traffic. They aim to provide online users with quality content.
That is why they put much weight on articles that are informative and content-rich. If you can offer these kinds of articles, you can be assured that the search engines will help you better connect with your potential clients so you can boost your sales and revenue.
Here’s how you can improve your article marketing by writing for your readers and letting the search engines benefit from it:
1. Write for your readers
You need to know how to impress online users so you can maximize the benefits that you can get from your articles.
Start by giving them content that they will find useful and relevant to their lives. Offer answers to their most frequent questions. Empower them to do things on their own by offering them step-by-step guides.
Offer solutions to their pressing issues, and share information that can help them better understand their problems and their areas of interest.
Then, ensure that your articles are easy to understand, easy to skim through, and concise. Remember, you do not want to waste the time of your readers as they have short attention span.
2. Talk about your products and services
Article marketing is one of the best ways to promote your offerings without burning your pockets.
You can highlight the benefits and features that your products can offer and communicate how they can help your potential clients improve the quality of their lives.
You just have to make sure that you don’t fill your articles with marketing hype and sales pitches. You need to do the selling in a subtle way so your copies will not be rejected by the publishers. And the search engines will love you more as well.
3. Create a killer resource box
You would want your readers to click on your resource box as this is the only way to get them to visit your website or your squeeze page.
You can get them to act on your favor by making sure that your resource box is benefit-driven. Tell your readers what they can expect to get from your website or offer them with exciting freebies like vouchers and free e-books.
When people know that they will benefit from something, they will surely do it in a heartbeat. This can lead to enormous conversion rate that can help in growing your e-business exponentially.
Follow these article marketing tips and write for your readers. The search engines will find you too.
Is Your Website Springing a Leak?
Imagine that you own a beautifully designed yacht. It looks great on the surface of the water, with superb lines, gleaming decks, a well-appointed galley… but you’re having real trouble getting out of the harbor and you can’t figure out why!
You investigate, and you find that beneath the surface your beautiful boat has a number of slow, silent, leaks. None of them are big enough to sink you on their own, so there’s no obvious immediate crisis – just a constant drain on your efficiency and your speed.
I’ve been reviewing Web traffic reports for over 10 years, and I believe that this analogy applies very well to almost all business websites. Very few sites are so terrible or have something so wrong with them that they’re clearly a disaster. Yet just about every site has some area where it’s quietly losing traffic, losing potential business or the opportunity to create relationships – or failing to attract visitors in the first place.
If you’re not regularly reviewing your traffic analysis, you can’t know for sure if your site is leak proof. In this article, I’ll show you a few of the most common areas where you can look for – and fix – those silent leaks:
1. Leaks in your Brand & Positioning
The excellent folks at MarketingExperiments online research laboratories have shown that clearly articulated and differentiating value propositions have a critical effect on Website conversion rates. (The conversion rate is the measurement of visitors fulfilling your desired outcomes – which might include calling you, buying a product at your site, signing up for your newsletter or blog feed, etc.) Your value proposition should be front and center on your home page. It should answer the classic question: “Why should we do business with you instead of your competition?”
Although this question isn’t a Web strategy issue in itself, it is one that many people struggle to answer. But the lack of a compelling opening message can be a major impediment to your online success.
How to check for this leak: Even if they don’t enter your site at the home page, most visitors who don’t know you will go there as the second page they look at to find out more about you and your business. If visitors are taking a quick look at your home page and then immediately leaving, something is wrong. Your copy is failing to pique their curiosity or to answer their questions: “Can this company meet my needs?” and “Should I explore further?” You have a leak!
2. Leaks in Visitor Engagement
Popular theory says that you have 10 seconds to engage a visitor – i.e. convince them to stay on your site before they click away in search of something more interesting.
While I don’t believe that it’s quite that simple, there are some definite ways to get rid of visitors fast before they’ve had a chance to really check you out. The best of these is probably the infamous splash page – the entry page to your site that your Web designer persuaded you to have because it “does cool stuff”. Hopefully there’s a “Skip Intro” button somewhere on the page! In all my reviews of traffic reports I’ve seen a consistent leak of up to 30% of visitors leaving from this page alone – before they’ve ever seen who you are or what you offer.
How to check for this leak: Easy – look for the splash page in your traffic reports and see how many visitors exit at that point. If it’s more than a small percentage, you have a leak – take the page out today!
The other major area where you should watch for leaks in visitor engagement is in what are called “landing pages”. These are inside pages of your Website which turn out to be the first page that a visitor sees, usually because you have some well-indexed content that they’ve found in a search engine.
Here it’s absolutely critical to understand the visitor’s mindset. Each visitor is at your site looking for something specific, they may well have found you by accident, so they may have no idea who you are – and worse, no interest in you.
The first page that they see on your Website must engage them immediately in accordance with their needs, and it must have enough context to draw them into other areas, and to want to find out more about you. It’s not enough to give great information on this page – they’ll soak that up, and then leave.
How to check for this leak: Hopefully your traffic reports are sophisticated enough to show you which keywords bring visitors to each specific page of your site. This shows you each visitor’s “mindset”.
If visitors are leaving a page very quickly, then it probably isn’t satisfying their informational needs, so you should review the content.
If visitors are reading the page (your traffic reports should show the time spent at each page) and then leaving, you’ve given them what they wanted but failed to draw them into the rest of your site. This can be fixed with more compelling navigation and calls to action.
Either way, you have a leak!
3. Leaks in Directions & Outcomes
I’m constantly amazed by the number of Web pages that give great information and content – and then just end abruptly – perhaps with some navigation tabs if you’re lucky!
Steve Krug in his excellent book “Don’t Make Me Think!” describes how crucial it is to direct visitors to the next step that you want them to take. If you don’t do this, and rely on your visitors to figure this out for themselves, there’s a strong chance that they’ll make a different choice than the one you want – or they’ll leave your site altogether, creating leaks in your potential revenue stream.
Every page of your site needs strong calls to action that stand out visually and click directly to where the visitor can fulfill the outcome that you want (e.g. “buy now!”, “sign up for our newsletter / RSS feed”.) Pages can have more than one call to action, and there’s nothing wrong with repeating them on longer pages so that they’re always within eyeshot.
And by the way, “Back to top” is not a call to action!
How to check for this leak: If your traffic reports show this information, look at the paths that visitors take through your site – where do visitors go next from each page? If many of them are exiting the site and / or they fan out across many pages with no clear pattern or direction, you have a possible leak.
4. Leaks in your Credibility Building
MarketingExperiments research has also shown that powerful, specific, and authoritative testimonials can have a major impact on your site’s conversion rates.
Consider this statement: “Documented results show that just a few hours with [ expert ] can increase lead generation by 125%”. Imagine how much stronger that assertion would be if there were some examples of the “documented results” and some customer quotes to that effect.
However, including a page on your site called “What Customers Say” doesn’t do it – I can safely say that visitors don’t go to those pages. And it’s not just traffic reports that tell me this – whenever I ask a live audience “Would you click this link?” there’s always a resounding “No!”
How to check for this leak: This is a much more subtle leak to detect, but it’s an important one. The question here is whether you are potentially losing business because your site fails adequately to establish your value and credibility.
My recommended approach is to review your site for credibility-building content such as client lists, testimonials and case studies. You need to spread your testimonials through your site, using short one or two line excerpts that are relevant to the content of each page – whether it’s about a product or a service, or the value of subscribing to your newsletter or blog.
Make sure that all of this material is linked to from other pages so that it’s easily found by visitors. If you then experience an increase in calls, or in the quality of your leads, then you might have just fixed a leak!
December has finally arrived, which means that the Web will be flooded with end-of-the-year lists for the next thirty days. For our part, we decided to kick off the celebration with the following compilation of some of WM's favorite jQuery plugins that either made their debuts or underwent significant updates in 2011.
If jump-starting your designs or just simplifying the development process are on your list of resolutions for 2012, take a look at these jQuery plugins from the past year:
jRumble
Released in October 2011, jRumble gets viewers’ attention by adding a vibrating – or rumbling – effect to any element on a page. It can be used as an effective hover tool or will merely make certain elements of your design stand out.
Simple Overlay
Users can add lightweight, flexible overlays to the entire page or confine them to a single element, and display the overlays using jQuery’s fade effect, slide effect or no effect at all.
FlexSlider (image below)
Released
over the summer, FlexSlider is a responsive jQuery slider designed to
serve beginning designers/developers as well as providing the more
seasoned professionals with a tool they can use with confidence.
My QR Code (image below)
Generate
QR codes for mobile devices using the Google Chart API, and the plugin
will generate the codes for the URLs of each page. Users can also
specify the text, encoding and size of their QR codes.
NivoSlider
Version
2.7 of this image slider was released in November with an added
random-start setting, a new flashing caption feature and a
data-transition attribute that allows users to set custom transitions
per slide.
Reveal
Reveal
is a lightweight (1.75KB) modal window solution that has become popular
for its style and movement. The plugin is cross-browser compatible with
modern browsers and allows users to set up modals in three simple
steps.
FitText
Achieve
scalable headlines, titles and other large-display text with this
plugin that makes font sizes flexible. Users can implement FitText in
their fluid or responsive layouts to help fill the width of the most
prominent elements.
Isotope
A
wonderful tool for creating smart designs, Isotope allows users to hide
and reveal item elements and re-order item elements without sorting.
The plugin’s animation engine takes advantage of the best browser
features when available but will also fall back to JavaScript animation
for lesser browsers.
Ajax PayPal Cart
Released
in April, this new plugin allows developers to add an AJAX-powered
PayPal shopping cart to their sites, and no refresh is required when
updating the cart.
Supersized (image below)
Supersized
is a full-screen background slideshow that’s been built using the jQuery
library, and the latest version of the popular plugin was released just
this week with an array of new examples to serve as foundations for
your next project.
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10 Useful Tips To Attract People To Your Web Site
posted by Web_University @ 8:00 AM
Thursday, December 1, 2011
10 Useful Tips To Attract People To Your Web Site
Combinations of two or more of the tips below are being used by many successful sites today. Use your imagination and see what you can do with them. Because there are so many web sites on the internet today visitors are spread quite thinly and web traffic is one of the scarcest commodities on the internet today. Without it your online business does not exist:
1. Give people a free subscription to your newsletter
Almost everyone is publishing a newsletter nowadays so it is important to give something extra with the free subscription. You need to set yourself apart from the other internet marketers out there. This might be done by offering a gift or free advertising when people subscribe.
2. Provide visitors with new and original content
Your content will be more attractive to your visitors if it is up-to-date or original. You could also offer people the option to reprint the content in their newsletter or web site. You will need to change your content frequently if you do this. But the benefits are worth the effort. The search engines will love your site and keep coming back. Your site will rank highly in their results and your visitors will keep coming back for the latest updates.
3. Use PPC directories
You can advertise in pay per click directories. With PPC you only pay when some one clicks on your link. If no one clicks you pay nothing. This method is very good if you are selling a product at your site. It is easy to assess the cost of each sale and measure you success.
There are lots of PPC sites out there now. Google and Yahoo! are not the only ones. You can often get a better deal at these other sites depending on the competition for the keyword you are using. Shop around. There is probably a site out there with your keyword going cheap. But, Make sure that it can deliver the traffic. You can do this by checking its Alexa rank. If it is not getting much traffic itself, how is it going to direct traffic to you?
4. Give visitors a free ebook
You could write your own and include an ad in the ebook linking to your site and allow other people to sell it or give it away. If you don’t want to take the time to write one, you could ask other writers permission to use their articles and assemble an article eBook. Or commission an eBook. There are plenty of writers around willing to write a fresh eBook for you at a fair price.
5. Hold free online classes or seminars
They could be held in your web site’s chat room. The idea of “live” information will entice people to visit your web site. You will become known as an expert on the topic.
6. Offer free consulting to your web site visitors
You could do this via e-mail or by telephone. People will consider this a huge value because consulting fees can be very expensive. Use a separate business line if you use the phone or you will have calls coming in to your home phone around the clock as the world turns. If your site becomes known for this service you may need to employ people to help keep up. If this happens you can bring in a two tier system whereby you have a free service and a paid service offering something extra.
7. Give visitors a free entry into a contest
The prizes should be something of interest or value to your visitors or relevant to your site’s topics. Most people who enter will continually revisit your web site to get the results. Do not be discouraged if the first one or two contests do not set the world on fire. The word has to get out. People will talk to their friends about this site that is running this great contest, and before too long your site will have a name for running contests. There are people out there who really go for that sort of thing and will visit your site regularly.
8. Let visitors download free software
It could be freeware, shareware, demos etc. You could even turn part of your site into a free software area and let other people sell it or give it away from this area. You do not need to produce the free software yourself. There are plenty of sources on the web. All you have to do is link to them. If you gather a significant amount of software of a type relevant to the topic of your site you will make your site a valuable resource for your visitors and they will keep coming back to get more.
9. Offer free online services or utilities
They could be search engine submitting, copy writing proofreading etc. The service or utility should be helpful to your target audience.
10. Give your visitors a free membership to an online club
People like to feel that they belong to something, why not your online club. You could also give away a free newsletter for club members only. The members will very likely want to contribute a large part of its content making it easy to source articles. If you offer them a link back to their own site your members will be queuing up to put content in your newsletter.
It goes without saying that all of the above should be relevant to the topic of your site in order to be of interest to your visitors. Do not keep changing the topic of your site. I see this happening all too often. The webmaster has a site for three months or so and becomes disheartened because his site not taken off as he hoped, so he decides to try a different topic.
Doing so he / she loses the regular visitors he / she had and has to start at the beginning again in the new topic. Also, the search engines will very likely be slow to change to the new topic, confusing everyone who visits from there. It may also affect the PR of the site as the new topic may initially be viewed as unrelated content.
The Ten Most Effective Ways To Promote Your Website
posted by Web_University @ 8:00 AM
Wednesday, November 30, 2011
The Ten Most Effective Ways To Promote Your Website
In a nut shell, this is what I’ve found that will help promote your website. These methods are very effective. Keep this blog post as a reference and make sure you are doing all these things. Ok here it goes:
1. Adwords (or any search engine ads at all)
Of course we all know that Google is the top dog but there are many other decent search engines that will get you the same good traffic. For $40 bucks a day I get over 100 unique hits on my website. Every little bit helps
2. Blogging
Even if hate to write, just post relevant information regarding your site just make sure you give credit to who wrote your blog post. Oh and link on your blog post like crazy. I didn’t believe in this method at first but trust me I have learned the ways of the blog.
3. Mailing List
This is a tough area. Its like you need money to make money. But in this case you need email addresses to send emails. Do your best in trying to provoke your customers into signing up for your mailing list. Offer something for free (not a free newsletter) something legit. This will help you by encouraging repeat visits. Its better to keep the same visitor than trying to get new ones, plus it’s easier. Oh and it’s good for word of mouth (which is still the best way to advertise)
4. List, Register & Sign Up!
Spend at least one whole day signing up for every freaking search engine, directory and relevant search site you can. The more you name and website are out on the internet, the better you are ranked by the search engines
5. Links
Ok this is tricky, yes you want your link on as many websites as you can but even better than that is getting your website linked on a website that is really big. If you are officially linked to a big website that will look very good to search engines. Think of your link as a vote to get you to the top of the search engine. And think of a big website and your link like a campaign contribution. That’s right, get the big guys behind you and they’ll help you climb your way to the top. It’s all about who you know.
6. SEO
If you don’t know what this is, then learn. SEO (Search Engine optimization) is very important. The whole point to internet marketing is to get to the top or as high as you can on search engines. They are the number one way people find things on the internet. So in order to help your chances make sure you website is riddled with good keywords, relevant ones. If you are having a hard time with this, follow this logic: If you are online and you wanted to find a website like yours, what would you do? What would you type into a search engine. Ask yourself that question and then ask that question to everybody you know. That way you get a better understanding on what people are searching for.
Also add meta tags like keywords, descriptions and alt tags to all your pages. You can do this all at the end if you want.
7. The No Brainer
Just make sure your site looks good. If you have a crappy looking website then chances are no one will want to stay. For instance if you never cleaned your house do you think new guest will want to sleep over. Nope. And if you suck at making a website look awesome enlist a professional or someone with a clue to help.
8. The Little Things
Do these little things to your site: Add a “Tell A Friend About This Site” Button (For word of mouth, the best marketing), Add a “Bookmark Us” button to your site, give away free stuff, lure customers with contests, make jokes, get an RSS Feed (if you don’t know what that is, then learn, if you are a website designer then you should already know), put some fun things to do on your site to get people to stay. Case in point: Your having guest over for coffee but your TV is broke, all your board games are missing and you just recently started not talking to anyone, your guest will want to leave because it’s boring and it sucks.
9. Get On Myspace or Facebook
If your website is looking for a younger audience then get on anyone of these site and make friends will as many people as you can. Spend hours a day doing this. Make sure your page is chock full of ways to get to your site. This will boost traffic like nobody’s business.
10. Last But Not Least
Be consistent. If you want to have a high traffic website ,then you need to dedicate yourself to the cause. You need to be on the internet doing these things every single day. It’s just like exercising or dieting, if you don’t stick to it everyday, you will fail. But I have faith in you, do as the Romans do.
Outsourcing: Mistakes and How to Avoid Them
posted by Web_University @ 8:00 AM
Tuesday, November 29, 2011
Outsourcing: Mistakes and How to Avoid Them
As a busy Internet marketer, you will be most likely be swamped at some point with the amount of work involved getting your websites designed and online. You will be desperate to find quality help quickly.
* Some of the major tasks you have to deal with include:
1. Creating your own products to sell.
2. Marketing your products in ways that drive traffic to the site.
3. Building your online reputation and constantly networking to build your online presence…to name a few.
The truth is that you are likely to get buried in details and get lost along the way.
At some point, it might occur to you that you do not have much free time nor are you having much fun and you’ll start thinking that you are unable to work from home and tend to the other aspects of your life, like family and a job.
Overloaded to-do lists are a common problem with new marketers facing all the labor-intensive details you never thought about when you first got involved in creating an online income.
The most popular solution to this common dilemma is to outsource those tasks that you either do not have time to complete yourself or tasks that are not appealing to you.
* Outsourcing is transferring some of your tasks to external service providers
Those tasks can include:
1. Ghostwriting
2. Help desk management
3. Customer service
4. Site design
And that’s just a short list. Literally, it can include any task that you want to outsource.
It is very common in the information marketing niche to escalate viral marketing results with articles submitted to article directories or ebooks written by ghostwriters.
As in any business transaction, problems can arise and mistakes will happen. One of the most critical is lack of clear and frequent communication between you and your Outsourcer. You, as the client, have to make your goals and expectations very clear and ensure that you are being understood.
Since outsourcing often occurs with agencies that are located in countries other than your own, you must interview your prospective outsourcer as completely as you can.
Check the company or service agency just as closely. Look for online reviews of their service and get referrals, if you can. Additionally, its a good idea to ask for samples of their work.
Another problem that could cost you a lot of money is a poorly managed budget for the work you want done. Decide how much money you want to spend and make your budget accordingly.
Not all outsourcing contractors or service agencies follow the same payment plans for projects. Some charge by the project with a one-time payment, while others expect retainers on a time frame, like monthly for long projects.
There should be a specifically written contract with all expectations, delivery deadlines and payment schedules outlined in detail so there’s no angry misunderstandings later.
Another mistake you could easily make that would be a costly one would be to avoid building a relationship with the people tending to your business, particularly the business owner and the contractor you’ve hired.
When you are outsourcing you need crystal clear, two-way lines of communication. Although your contractors are working for you, do not make the mistake of treating them like normal emplyees.
You might not be their only client, which means they are not working exclusively for you. Setting up milestones for your project will help to keep you to keep track of your project’s progress as well as allowing you to keep an eye on any possible delays to the scheduled delivery date.
One final caution is to remember that you are hiring a professional to do a professional job for you and your business. When you have a contractor you can work with, use them for as many other jobs as they are qualified to do for you. They will know what you want and expect and you will know what type of support you will get in return.
When you establish a business relationship with a contractor, you might be able to negotiate lower rates if you are a frequent client.
If you’ve found a reliable Outsourcer that completes projects correctly and efficiently, be loyal and give them as much work as you can afford. Most likely you will also earn their loyalty…and, that’s a good thing.
Four Powerful Ways to Keep Your Customers Informed
posted by Web_University @ 8:00 AM
Monday, November 28, 2011
Four Powerful Ways to Keep Your Customers Informed
These days, it’s hard to walk down the street without seeing some sort of news headline or hearing about the latest story. With instant messaging, internet on our phones, and simply talking to our friends, we are constantly bombarded with the latest updates. However, when it comes to your website, you need to act in the same way. Though you might not be able to report on anything catastrophic on your website, in order to be memorable, you do need to start looking at ways to keep your customers informed:
1) Mailing Lists Do Work
Though many websites have eschewed the use of mailing lists to inform their customers, when done right, these are highly effective reminders for customers. The key to doing these mailing lists well is to get the mailing lists on your own – don’t buy them from marketing groups. While it’s true you will get longer lists from the marketing groups, you might also be getting a lot of negative feedback from people who didn’t want to receive your information in the first place.
On your website, create a way for interested visitors to sign up for a weekly email from you. All they should need to do is to give you their email address and their first name and they can find out what’s new with your site each week. This email shouldn’t be a sales letter, but more of a note about what’s going on and what people might want to stop by your site to see.
2) eZines are Still Going Out to Customers
To extend on the idea of a mass email list, you might want to look into making a magazine for your mailing list, or an ezine. This piece of information should be longer than your weekly email, but it should also contain some sales language about things that are coming up for your business.
This is the perfect way for you to update and inform your visitors about your market, while also showing that you are knowledgeable about your chosen business. Try talking about new findings in your market, for example, if you are selling nutritional products. Think about ways to give your site visitors something that they might not have learned on their own.
3) Daily Blogging is a Fun Avenue
Of course, if your business is a little less formal, you might want to opt for a business blog. This can be from the point of view of yourself or perhaps a fictional worker in your company. By simply talking about the latest news and what it means for the site visitor, you can create a modern dialogue that allows you to show your casual side, while still being informative.
You can also talk about loyal customers or about new innovations to products that are in the works.
4) Try Sending Out a Press Release
If all else fails, the press release is still the best way to rest the maximum amount of potential visitors that want to see your site. However, since these releases are generally send to a larger audience, it’s harder to target the customers you really want to target. If you can, you might want to try to submit the press release to publications that your target audience will be looking at as well as posting it on your website to help spread the word about a new product or service.
When it comes to informing your customers, you need to make sure you explore as many possibilities for doing this as possible. While you don’t want to be the only thing on your customer’s mind, you do want to be one fo the top ten.
7 Killer Ways To Make People Click on Your Ads
posted by Web_University @ 8:00 AM
Sunday, November 27, 2011
7 Killer Ways To Make People Click on Your Ads
Fed up with wasting money on ads that don’t work? Here are some killer ways to turn things around and get writing ads that pull in the clicks, visitors and sales in droves:
1. Reverse Psychology
This is where you encourage people to do the opposite of what you really do want them to. For instance, if you want them to sign up for your marketing newsletter say something like “If you’ve got all the sales, visitors and profits you need, don’t sign up for our SuccessNewsletter”. Just remember that people don’t want to be told what to do, or what not to do, so out of sheer cussedness, and a helping of curiosity they will click.
2. Use exciting and appealing words
People respond best to words that appeal to their emotions and to their desire for money, so use words that aim at these two aspects of the human psyche. Use words such as You, Ultimate, Free, Master, Power, Discovery, Easy, Guaranteed, Love, Money, New, Scientific, Profits, Proven, Results, Incredible, Discover, Breakthrough, Secret, Private, Cash, Shocked, Shocking, Revealed, Uncovered, Hidden, Exciting, Sizzling, Hot and so on. Be careful not to overdo it as less is more when it comes to emotive words.
3. Offer a discount
The Internet started out as the place to get things free. Usually this meant information in the early days, so capitalise on this basic human instinct of wanting ’something for nothing’ and offer your visitors a discount if they buy NOW! Alternatively off a free bonus. Make it compatible with the product you’re selling so that they both form a useful combo.
4. Include testimonials
If you have people write or email you thanking you for your product, get back to them and ask if you can quote them in your advertising. Mostly they will be happy for you to do so. This lets prospective buyers know that a real person has got a real benefit from your product or eBook etc. Don’t be afraid to ask for a testimonial. Send buyers a follow-up email to see if they have benefited from your product and ask them to tell you why (if they have). Testimonials are one of the most persuasive tactics there are.
5. Use a guarantee
Always use a strong guarantee in your ad. One guarantee you often see on downloadable products is ‘Try this eBook for 8 Weeks’ because this is now the length of time ClickBank will offer an automatic money back facility. Other payment providers may differ. Include the guarantee in your headline: ‘Our eBook Will Save You Money – Guaranteed!’
6. Tell your customers what to do
People will often act on an instruction such as ‘Click Here Now’. It may be stating the obvious but this is again the psychology of the prospect. They often need just that little nudge to make them take action.
7. State the major benefit of your product or website
Make sure you tell people what the major benefit of your product is. Even in a classified ad you must answer the question ‘What’s in it for me?’ With some products this is not difficult. For instance if you product is a cure for acne, make you can say something like ‘Our product can cure your acne in 21 days’. If you are selling something less obvious you could say ‘Our Nirvana CDs will soothe and relax you after a hard day’. Make it clear what benefit your product or website has to offer.
Now take a good look at your current ads and apply one or more of the tactics given above and you will begin to see some real results. When you do, why not email me and let me know? I like to get testimonials too!
The 10 Best Ways To Promote Your Website
posted by Web_University @ 8:00 AM
Saturday, November 26, 2011
The 10 Best Ways To Promote Your Website
To make money on the internet you need an effective marketing plan. So here are the best marketing tips that you must follow to make your website a powerful magnet for traffic and sales:
1) Banner Advertising
Although many marketers already know about pay-per-click advertising, very few are purchasing guaranteed banner click-thru’s that are available on hundred’s of sites. Look for sites that cater to your target market and look for, or ask for, their advertising rates. Slowly but surely most of the sites that sold banner impressions are starting to offer performance advertising in the form of pay-per-click.
2) Write articles
Writing Articles is an excellent way to promote your website and best of all you can get recognize as an internet business expert. You can submit your article to ezine or article directory.
3) Exchange links
Exchanging links is one of the best method for getting web site traffic and ranking higher. When you start a site you should exchange many as possable links with sites that are Related to Your site. Robots are eager to find new links and fresh information.
4) Mailing List
Having a mailing list can bring wonders to a web site, not only will it help bring old visitors back , but they will send the newsletter to their friends (If they like it).This is like gold for you. The only real purpose for a consumer website is to capture leads and to sell products. Send out a monthly e-zine that offers FREE valuable information and mentions similar products they may be interested in. Search Engine Optimization It is no secret that search engines are the number one traffic generating method for driving visitors to web sites. Search engines are very useful in helping people find the relevant information they seek on the Internet. The major search engines develop and maintain their own gigantic database of web sites that can be searched by a user typing in a keyword or keyword phrase in the search box.
5) Search engine optimization
(SEO) is the process of studying the search engines in an effort to determine how to get your web site to rank high on user searches. Depending on the statistical information reviewed, search engines account for over 80% of the visitor traffic to web sites.
6) Free online forum
One forum can be about “Online Business”. Another forum can be about ” Joint Ventures”. When people join those forums, make sure that they need to come to your site first and log in from there, if they want to log on and post on the forum.
7) Market Statistic
You can use features on your website such as visitor polls, online surveys and your website statistics to find out what your customers like more and how they feel about certain aspects of your business to determine how you can improve your product and the way you do business.
Free Advertising
There is alot of Free Advertising on the Internet. There is Classified Ads. Free For All Pages (FFA), Ezine, Article Submission and Newsgroup of course and many more.
9) Blogging
Blogs are a relatively new and popular way to publish content on the Internet. They allow the blogger to publish content; very quickly and get feedback from the people that read it. Because they are new and content is created regularly, search engines love indexing them – and if search engines love them, you should too.
10) Real Syndicated Content
RSS marketing is a tool used by many on the Internet to deliver articles, advertisements, emails, customer support responses, ezines to clients and potential clients.
Constructing A Website That Works
Before you even consider starting to build your first website, you need to think very carefully about what you are going to include in it. For instance, you should not create a site that promotes numerous unrelated affiliate products. As you can imagine, a potential customer will not want to wade through fishing tackle supplies when she came to your site looking for handbags! What’s more, the search engines won’t approve of it either; they won’t be able to distinguish what it is you are trying to sell and therefore won’t rank it well for any of your products. The more products you have on your site means that they have to compete with each other to be viewed when what you really want is a fewer amount of related products that complement and enhance each other.
Here is a basic list of things that you must consider when creating your first and each subsequent website.
* The website needs to be clearly laid out, with separate pages for different topics within the overall subject matter.
* The site will need to focus on a specific subject which is aimed at a distinct audience.
* Both outgoing and incoming links to and from worthwhile and excellent top quality websites should be included.
* Diverse pages should link into each other where relevant.
* There should be plenty of superb content packed with useful information.
* Any affiliate or referral links need to be sprinkled throughout the web page in the relevant places; they need to be tested to see what works the best.
* The correct use of keywords and phrases which will help attract visitors and improve positioning within the search engines need to be used.
* And finally, you must include an internet site map to make it less difficult for visitors to move around the internet site and find what they need. This is often considered redundant in the process of building a website, and that is indeed the fact if you made a sitemap just for the sake of having one.
A sitemap literally acts as a map of your site. They can always refer to your sitemap to see where they are, and navigate through your pages with the utmost ease. There is no need to get the “big picture” of your site by reading through each page, and by doing that you will be saving your visitors’ time.
When you create a sitemap, you are actually creating a single page which contains links to every single page on your site. Imagine what happens when search engine robots hit this page — they will follow the links on the sitemap and naturally every single page of your site gets indexed by search engines! It is also for this purpose that a link to the sitemap has to be placed prominently on the front page of your website.
Don’t get overwhelmed by the amount of things on this list, they may take a little time to put together but they are not difficult by any means. Once they are in place, you can tweak and test your site and add new content to keep it fresh and interesting which in turn will keep the search engines and your website visitors very happy indeed!
Using a 302 Redirect in Place of a 404 Error is a Bad Idea
posted by Web_University @ 8:00 AM
Wednesday, November 23, 2011
Using a 302 Redirect in Place of a 404 Error is a Bad Idea
If your site is currently treating unavailable pages (404 errors) like temporary redirects (302 redirects) you may not have any problems with the search engines but your site is losing out on some important advantages of a proper 404 error.
- The Way a 404 Normally Works
This is how a 404 normally works on a website when a search engine, let’s use Google, visits a URL (i.e address) on your website that cannot be found that was previously spidered/indexed as functional:
1. The visit produces a 404 error from the server. A 404 error is provided by your server when an Internet client (i.e. a browser, search engine, etc.) reaches a URL on your site that can not be produced by your server because it is no longer there or it is incorrect.
2. The first time Google encounters this 404 error, it does not remove your URL but it takes note the page is not available and the broken link/missing address will be mentioned in your Google Webmaster Tools dashboard for you to fix ASAP.
3. The second time Google encounters the 404 error it is a good bet the page will be removed from its index and the error will remain in your Webmaster Tools dashboard for fixing. Google will continue to find the broken link until it is fixed, at which point any associated rankings you had for this page can work their way back up to where they were.
- Using a 302 Redirect Response Instead of a 404 Error Response
Here is the situation: when a search engine visits a URL that no longer exists, your server delivers a 302 redirect response instead of the proper 404 response. The 302 response is essentially this – “this page is being temporarily redirected” to a page you defined (i.e. your home page). As a result, Google does not see the 404 and Google will retain any search rankings the URL may have because it is expecting the old URL to resurface. In theory, that sounds like a good thing because you get to keep your old ranking (temporarily) while Google visitors are redirected seamlessly to your home page (the page you chose to redirect to).
- Why Isn’t this a Good Idea?
1. Visitors end up being rerouted to your home page oblivious to the redirect and end up on a page that may or may not have any relevance to their original search. Not only is this likely to cause an undesirable reaction but it also makes Google look incompetent… something the search engine is not likely to favour you for.
2. Since a 404 is not triggered, there is no way to determine if pages are broken on your website (unless a custom report has been created).
3. 302 redirects do not pass PageRank – so unless the original page is restored, much of the benefit from the links to your old content will evaporate with time.
4. If this practice is utilized site-wide it is conceivable your website rankings would diminish due to the myriad of confusing “temporary” signals provided by your site.
- What is the Best Solution?
1. If you have been using 302 redirects in place of a 404, then I strongly recommend restoring the 404 protocol.
2. Create a custom error page for 404s which will give visitors that encounter your error page an indication of how to get back on track. Once Google finds the 404 errors on your site they will be reported to you in your Google Webmaster Tools.
3. Whenever you, as a webmaster, encounter a reported 404 error on your website it is best to quickly 301 (permanently) redirect old URLs to content that is closely relevant to the past content. Not only will this help you to keep visitors to your site happy but 301 redirects will pass forward the critical PageRank (ie. Google credibility) that may have been built on the old URL.
- Additional Relevant Content
Here are some tools and articles that are relevant to this article:
* Server Header Checker Tool: using this tool you can see what responses particular web pages on any website are providing to Internet client (i.e. a browser, search engine, etc.)
* Permanent 301 versus Temporary 302 Redirects: read Scott Van Achte’s article on how these two redirects differ and when each is best utilized.
* Increase Your Links with Google Webmaster Tools: here is a simple trick to use the reports in Google Webmaster Tools to increase your site’s chances for success.
* How to 301 Redirect Non-WWW to WWW URLs: This is a tutorial on how to redirect your non-www domain (http://yourdomain.com) to your www version (http://www.yourdomain.com) in order to consolidate PageRank and minimize one form of duplicate listings/content in search engines.
* How to Redirect an Old Domain to a New Domain
* A page full of Free Web Site Marketing Tutorials and SEO Tips
* Our Recommended Web Marketing Tools: tried and true tools for search engine optimization (SEO), competitor analysis tools and even useful programs like a powerful password manager we couldn’t live without (direct link), can all be found here.
Tips for Increasing Online Sales
I’m going to let you in on a very dirty secret:
There is one question that is being dodged by experts in EVERY market. Answer that question and you’ll corner the market, be worshipped forever and get more customers and sales.
If it was that easy, why aren’t other experts answering these questions?
It’s because they fear an informed audience. That’s outright silly! But, we’re not going to tell them that. While your competitors run scared, you’ll be getting more sales since you’re going to follow the steps I outline in the article below. You will educate your targeted audiences, get more website traffic, teach people how to buy from you and increase your sales.
Now, are you ready?
Step 1: Find the questions that are being dodged by other experts in your industry
I can’t tell you what these questions are. It will vary from industry to industry. . So, how do you find these golden questions to answer?
* Go to Yahoo Answers and type in your keyword. Examine the questions carefully and see which ones keep popping up. If people are asking the same questions, that means that people have the same questions. There’s a need that’s NOT being fulfilled.
* Go to forums and watch what your audience is discussing
* Survey your clients, customers and list of prospects
Step 2: Answer the questions in as many formats as possible
For each question create a blog post. Do NOT date these blog posts – you will see why later on. Once you create your blog post, expand it into an article. Then, turn your article into a video, special report, podcast and audio interview. You should also create online press releases. If you need help with writing your articles and blog postings, I have templates that will help you write your articles in 30 minutes or less. Just go to http://www.StartWritingArticlesFaster.com
Step 3: Answer the Questions in As Many Places As Possible
* You should submit your blog posts to as many RSS feeds as possible
* You should bookmark your blog posts using Digg, Technorati and De.li.cious
* You should submit your articles to the top websites, ezines and article directories that accept article submissions. We can do this for you at http://www.IWantMoreProspects.com
* You should submit your videos to YouTube and Viddler. You may even want to think about investing in the TrafficGeyser.com video submission service
* You should post links to your blog, articles and videos on Twitter, Facebook, Myspace and Linked In.
* You should post your articles on social marketing websites sites like Scribd and Squidoo
* You should submit your press releases through PR Web or Webwire. If you use Webwire.com, all you have to pay is $20. But, I do suggest comparing the two services and see which one matches your needs.
* Videos teaching people how to buy from you or how to use your product should be on your website.
* When people opt-in for your special reports, ebooks or other free offering, you should have an auto-responder series that gets people to go back to your blog or website. If you have lots of blog postings that answers your prospects’ top questions – all you have to do is create a summary for each blog posting and send people back to your blog every day. This way each blog posting will get the visibility it deserves. And, by not showing the date, these postings become evergreen.
Follow these steps and you will increase website traffic and get more sales, because you’ll be educating your prospects, answering their questions and teaching them how to buy from you.
How to Optimize your Website for Local Search
posted by Web_University @ 8:00 AM
Friday, November 18, 2011
How to Optimize your Website for Local Search
As the search engines take “search” to next level, more and more people are beginning to narrow down their searches to their cities or neighborhoods. This is because of the rising need among visitors to know who they are dealing with. They want to personally visit your business location. Thus, targeting local visitors along with global visitors does help your website get the best of both worlds.
* 3 Reasons to Optimize for Local Search
1. Build Brand Awareness
Optimize your website for local keywords to increase brand awareness geographically.
2. Leverage Trust
If local visitors trust your brand, this can translate on to the web and capture the attention of global visitors. This superiority will set your website apart from your competitors.
3. Increase ROI
A recent survey shows that, local seo tends to convert more often, is cost effective and leads to increased ROI.
* How to Optimize your Website for Local Search?
Optimizing a website for a locally oriented business includes all the steps of on page and off page optimization along with a few tweaks and additions. The following steps will ensure that your website marks its presence in the local results.
1. Add Your City Name to the Meta Tags
It is highly important to add the name of your local city to your original keywords and place them accordingly in the title, keyword tag and description tag of the web page. While crawling and indexing the website, the searchbots interpret the emphasis on the name of the city; then use the city name for the search engine results pages from the database.
2. Use Other Localized Metadata Available
There are various other Meta Tags present in HTML which favor local website optimization. Some of them are present under the Meta name as ‘country’, ‘geo position’ or ‘ICMB’. Meta Name – country can be used to input the name of the country where your target visitors reside. Meta Name – geo position or ICMB can be used to input the latitude and longitude coordinates of your business city. Every country has its own unique ICMB code. These details give the search engines more favorable data to rank well locally.
3. Submit Your Website to Google Local Business Center
Google lets you submit your business listing free of cost to its local business center. You can add business details like address, area of operation, contact number and hours of operation to the listing. All these details are available on the screen with a snapshot of a map which shows the detailed location of your business. All you have to do is add the listing in the local business center by going through a quick verification process and the visitors will find their way to your business website.
4. Build High Quality Backlinks
Link building is the most important aspect of search engine optimization. Search engines give a lot of importance to incoming links and consider it as a measure of a website’s popularity. You can build quality backlinks by submitting your site to high PR search directories, internet yellow pages, local search engines and Google webmasters tool.
5. Select the Correct Service Provider
If your business is based in UK and your domain (.com) is hosted with a service provider whose servers are based in its Australian data centers, then chances of your website ranking well in Australia are more. This is because; the search engine will interpret your website to be an Australian website making it harder to rank well in UK search engines (.co.uk). Thus, hosting your website in the country where most of your customers live is a practical decision.
Website optimization for local search is a must for websites with service based businesses to increase lead generation, sales and ROI.
Top 10 Firefox Addons Essential for Web Design
posted by Web_University @ 8:00 AM
Thursday, November 17, 2011
Top 10 Firefox Addons Essential for Web Design
Doing your site’s design is not only strenuous and exhausting but may be confusing as well when switching between your browser and designing software. Furthermore, looking at other website’s design can be a good inspiration – the design, colors and fonts can give ideas certainly for our own.
So there’s a reason behind the popularity of Firefox with designers across the board: it offers a variety of add-on plugins that make the designer’s (and the design lover’s) life easier and more productive. The following are 10 of the best add-ons out there – click on the links to go directly to the download page:
1) Codetech
With this add-on you can edit your files without leaving your browser. Works like a lite and handy avatar of Dreamweaver, with all essential functionalities built in.
2) Web Developer
An all-in-one plugin that lets you write code, edit CSS, try new styles and troubleshoot problems easily.
3) FireShot
If you like bookmarking inspirational designs, you’ll like Fireshot, a tool that allows you to grab screen captures and add notes and graphics directly on to it, and then save the capture on your computer, FireShot’s own servers, and/or email it to yourself or others.
4) Colorzilla
Want to use a specific color from a different website? Colorzilla makes it easy to find the exact value of any color on a web site with the use of an eyedropper tool. You can also quickly find CSS rules for a given color, analyze different colors and measure distances between different points on a page.
5) MeasureIt
This add-on overlays a ruler on any page you want and enables you to quickly measure the width, alignment and height of various elements.
6) Browser Window Resizer
Curious on how your designed page would look on different screens? With the use of this little add-on, you can test as many screen sizes as you want without having to use many computers!
7) CSS Validator/HTML Validator
Does what it says right in the title, but remember that the page you’re trying to validate must have a CSS file associated with it for this tool to work.
IE Tab
Given that lots of web users still use Internet Explorer, this is a great tool to test how your site works in IE without having to switch browsers.
9) Font Finder
With this add-on you can find out what font is being used on any site. Simply add to Firefox, highlight the text whose font value you want to know, and right-click to select “Font Finder”. Very handy for font-lovers and designers alike!
10) CSS Viewer
Easily view the CSS properties of any element on a page.
8 Steps to a Customer Focused Website that Turbo-Charges Sales
posted by Web_University @ 8:00 AM
Wednesday, November 16, 2011
8 Steps to a Customer Focused Website that Turbo-Charges Sales
For any serious, professional, website investment, the user testing phase has become an integral part of the path to making more money online. Before your site is published, usability testing gathers feedback from the very people it is intended for -, with its main objective to ensure you’re creating a website that has an intuitive and easy to use interface, targeted to all users. But how do you reap the fullest benefits from your user testing sessions?
1. Choosing Your Subjects
The results of your session well depend largely on the people you test it on. Do not get people who may be biased, such as family, friends and workers from your company. People who have prior exposure to your project may yield flawed results and rate your site high in web accessibility when in fact, it is not. Assemble a focus group, people who fit a specific profile, to be the subjects. You can ask a market research firm or a temp agency to source out your participants. Subjects must not know the name of your company or other details to maintain objectivity.
2. Before Starting the Usability Testing Session
The atmosphere of the web usability study session must be as normal as possible. To achieve the best results, participants should be at ease and feel like they are using the site at home or work. Make sure the participants know the exact location of the testing session; if necessary, meet them at local stations. Do not use technical terms such as “usability testing” or “market research’ as these will only cause confusion and create tension. Inform your subjects beforehand of the length of time the testing will take and the type of tasks they are expected to do. When the participants have familiarized themselves with the environment, it is time for the signing of legal documents. Use simple English language that is easy to understand and make your forms as short as possible. Legal papers can add to a subject’s nervousness. Assure him that the tests are completely confidential and you only need his permission to use the information generated during the test as part of the results.
3. Starting the Usability Testing
Acquaint the subjects with their surroundings before going to the main tasks. Tell them the name of the website and the URL and get their initial thoughts, like what they expect from the site or what they would like the site to be. Record the terms or phrases they use; this shows you value their opinions and feedback. These terms may also be used as pointers for future references in functionality and navigation concerns. Next, let them visit the business website they’ll be testing. Find out what their initial reactions are before allowing them to get familiar with the site. Such inputs may give you ideas on how they evaluate a site for web credibility. Assure the subjects that their tasks will not be difficult and, most of all, that they are not the ones being tested.
4. Choosing Tasks
Choose tasks that your potential customers will consider important to their decision of whether to purchase or not. These play a significant role in ensuring the success of your business website. Such tasks are: Buying productsPaying billsContacting the client Encourage the participants to give suggestions of other tasks they want included. You can determine their expectations and requirements from their suggestions and set new functionality and priorities.
5. How to Express Tasks
People respond and perform in more natural way if they are given scenarios instead of instructions. In phrasing the tasks, it is more effective to say “Scenario A has occurred, and you need to ring the company urgently – find the telephone number” rather than “find the contact us section of the site”.
6. Presentation of Tasks
Give participants one task at a time. Simultaneous tasks may intimidate them, or alter their normal approach to the testing. If you require the subjects to use inputs from outside the test (e.g. an email giving them a password to the site), give them these inputs in the form they will be presented. This will provide useful feedback on all elements of the process, rather than simply the site.
7. What Your Behavior Ought To Be During Testing
Always keep in mind that the object being tested is the website, not you or the participant. All input is treated as important; this needs to be clearly pointed out to the participant. If there’s a step or a task that participants struggle with, it’s really important to tell them it’s not their fault. During the test, it’s important not to be “seen or heard”. You must not do the following actions: provide clues, suggest directions or react to what they say or do. These could alter the test results. So keep your actions neutral, even a shaking of your head or huffing is a no-no. The only time participants should hear from you is when they need help in giving an opinion or clarifying a response. Because they have invested much time and money in the project, clients often find it hard to keep quiet during tests. If your client wants to be present, put him in a separate room and provide an audio/video link.
8. When the Usability Testing Is Done
Upon completion of all tasks, gather and document as much information as possible. Ask for overall impressions of the website and detailed feedback on each task. You will be able to measure their experience, whether expectations were met and if their views have changed during the process. Always welcome suggestions- they will be useful in providing insights to improve web usability and accessibility and creates goodwill between you and the participants. Finally, ask the participants what they remember about the site structure and its functions. If they remember these clearly, it is a confirmation that the site is structured logically and this will help identify any labeling issues you may have missed.
Ways To Drive Free Targeted Traffic To Your Website
posted by Web_University @ 8:00 AM
Tuesday, November 15, 2011
Ways To Drive Free Targeted Traffic To Your Website
It’s a sad thing to know when you have a website developed at great cost and then it doesn’t get any visitors. When the launching party is over, then you begin waiting for any good signs, but soon you find out that the visitor counter remains at zero. If you’re one of these unlucky website owners, there is no need to despair. It’s probably only because you do not know how to drive free targeted traffic to your website.
The very first step you should take is to submit the URL of your website to the many search engines and search directories on the web. Overtime, most of the search engines will pick up your site, but this can take quite long. Search directories do not really crawl the web, so they won’t find your site. You have to manually submit it. The general search directories are important for another reason as well – quite a lot of the small search engines use directory listings for their search results.
Then you also get niche directories for specific interest groups. Should you for example have an affiliate website where you try to sell website hosting, you will find a large number of web hosting directories where website owners can submit their URL for free. Even if you are a blog owner, there should be more than one specific directory to which you can submit the URL.
Social bookmarking sites are becoming more and more popular. Many people are nowadays using them to locate what they’re looking for instead of the search engines, simply because the results are more targeted. With social bookmarking sites, you rely on your fellow web searchers to provide you with websites they deem important enough to visit.
A further great way to drive free targeted traffic to your website is by publishing a press release. There are a surprising number of free press release services where you can submit a press release about your company for free. They will not only publish it, but also submit it to other sites in their group.
Article submission is another way of promoting a website that is fast gaining popularity. The way this works is that you write an article about any subject, but preferably something that relates to your own site. You’re allowed to add a link to your own website at the bottom. You then submit this article to one or more of the various free article directories found all over the net.
Last but certainly not the least, there are the growing number of social media websites. Getting your own page at one of these means you can promote your blog or website for free. You can also network online and meet many potential customers. And what is very important is, your page will be included in their website’s search results, making it possible for potentially millions of visitors to find you – surely an excellent way to drive free targeted to your website.
Why Your Legitimate Online Businesses Websites Need to be Self-Hosted?
posted by Web_University @ 8:00 AM
Saturday, November 12, 2011
Why Your Legitimate Online Businesses Websites Need to be Self-Hosted?
To establish a presence on the web it is vitally important that your legitimate online businesses websites are maintained. Unfortunately there are many small businesses who don’t realize the necessity of having self-hosted websites and they tend to use the free alternatives instead.
So let’s take a look at why self-hosting websites are so much better for establishing your own online presence.
1. You Get Your Own Domain!
With free hosting you do not get to use your own domain and owning your own domain is vital in establishing a good web presence. Some of the reasons why this is so are; you don’t ever need to worry about the content on your website where as when using free hosting, if they stop operating for any reason at all or go out of business you will lose everything on your site.
They also have the right to dictate what you put on your website and this includes the advertisements, plus they can put their own ads on your website and they don’t need your permission to do it. When the ownership of your domain name is yours then you have total control over where people can find your website.
2. Freedom of Functionality
When using self-hosting the choice of software is yours alone and that means that you can make the decision about what type of software will best serve your needs. This includes the kind of software you choose to use on your blog to connect to possible customers through social media. With free hosting you do not get this choice.
To have the flexibility to run your legitimate online businesses the way you want, never even consider using free hosting, in fact you need to ascertain that the paid hosting company you decide on is of good quality if you wish to have flexibility with the way you operate.
3. Your Online Businesses will look more Professional
If you expect people to take both you and your online businesses seriously then YOU must also take your business seriously. When you use free hosting what you are saying to anyone who visits your website is that it really is not worth their time. Free website hosting companies are using your website to advertise their own products and this will automatically detract from your own business opportunities.
Once people leave your website chances are pretty good that they are not going to return to take advantage of any of your services or products that you have on offer.
In case you haven’t noticed yet, everything we have discussed up to this point comes down to one thing – Control.
Why would you want any other company to have control over your legitimate online businesses website? Self hosting not only gives your website a more professional look but it also allows you to make your own choices to create the website exactly as you want it to be.
Unless you are willing to treat your business seriously don’t expect that anyone else will do so. Free hosting will never give you the same advantages that self hosting will and in order to brand yourself and your online businesses you must have a professional and flexible website.
Five Essential Elements Every Business Website Should Have
posted by Web_University @ 8:00 AM
Friday, November 11, 2011
Five Essential Elements Every Business Website Should Have
Although business owners and marketer’s are coming to recognize the importance of having a website for their business, how those websites are being designed and built is still very much a problem. In most cases, a website that replicates an online brochure is what most businesses have. The result thereof is ultimately a poor return on investment for the (often large amounts of) money they have spent on the site. Here are five essential elements that every business website should have:
1) Sign-up Form
Having hundreds or thousands of visitors to your website every month is no use if you are only capturing the details of a small percentage of them from people who actually inquire. What you need is a sign-up form that offers a freebie (a free report of interest to your visitors), a newsletter or something similar. This way, you are able to capture the details (name and email address) of the visitors to your site, as well as build your list of prospects.
2) Highly Visible Contact Details
The purpose of your a small business website is generally to encourage inquiries, which will ultimately lead to sales. It is therefore essential that your website has your company’s contact details clearly displayed on every page. Ideally, you should place the contact details in the header, or in the top right area of the page. Also, try to provide as many contact formats (telephone, fax, email, Skype) as possible.
3) Dedicated Sales Pages
This one is a little tricky, depending on your business. Ideally, you should try to have a separate page for each product/service, or group of products/services. This allows you to focus on marketing each product or service’s benefits, features, and so forth to its specific target market. It also gives you the freedom to provide extensive information on each product or service, as opposed to merely providing a product name or model number. Furthermore, this additional content assists in terms of search engine optimization (SEO).
4) Testimonials
Why should anyone who visits your website trust what you have to say about yourself? You are, after all, trying to sell yourself online. It is therefore always wise to feature testimonials on each sales or product page. Ideally, you want to place testimonials about each product or service on their respective page. I usually recommend placing them down the right-hand side column of your page, but it all depends on your layout.
5) Blog
You may think that blogging is some weird, new age concept that only the “arty” and creative people of this world indulge in – you’re wrong. Setting up a blog allows you to write about anything related to your business, for example: new products or services, events, how-to’s, insights and opinions. Be sure to feature a “subscribe” option on your blog, so that you can build that database of prospects as well. Blogging also assists from an SEO perspective, by continuously adding fresh, original content to your website, which Google loves.
As an added bonus to these five essentials, I always recommend using an analytics or tracking program, such as Google Analytics (which is free), to track the goings-on of your website and assess how much and where your traffic (visitors) is coming from. As with anything, commit to learning about the topic, in this case, internet marketing, and keep an eye out for new trends that may benefit your business’ website.
Top Tube Video Downloader Tools
YouTube has become a household name for entertainment and anything else involving videos, which is why a tube video downloader is such a useful tool. Everything from short goofy clips to involved online tutorials is available through the popular website with the only minor drawback being viewing access. You have to be on the internet, log in to find your favorites or search for the video and hope that your bandwidth is running at optimum performance so you can watch the video uninterrupted. But now you can enjoy the convenience of downloading videos on to your computer, this is made possible through a few different devices.
First off, the logical solution to this problem would be for YouTube to make the content downloadable. YouTube is in the testing phase of giving video uploaders the option to make their videos downloadable for a price or for free. This will eliminate any outside problems of copyrights or law breaking since no matter how videos are shared after download they will still contain the original users YouTube source. This will most likely become a standard option, instead of just a test, in the not so distant future.
For now though, other options are still available for downloading pleasure. One well known option with unknown abilities is RealPlayer. Most RealPlayer versions can be used as a tube video downloader to download YouTube videos directly from the site. When you move over the video screen an option appears to download the video straight to your RealPlayer library. RealPlayer is also capable of burning the files to DVD, but this usually requires a version available through upgrade, meaning it isn’t free.
Other software options such as Savevid.com or Keepvid.com will still let you download the videos just not directly from the site. The process is slightly more involved but still not complicated. Simply copy the video URL or web address onto the toolbar and hit download. There are two different quality options, the higher MP4 version or its original FLV type. The FLV or flash format usually isn’t supported by normal video players so a converter will have to be downloaded as well if this option is chosen. You can find one easily by searching the web for an FLV converter.
One of the easiest to use is the Tube Video Downloader add-on. It’s compatible with Explorer and Firefox, which are the two most popular browsers. Once installed for free, you simply go to the video you’re interested in and hit save. That’s it!
After downloading your favorite videos it’s easy to unlink from your computer by simply downloading the video onto a media storage device or mp3 player with video playback. As discussed, some programs will even enable you to make your own DVD from the content. Beyond browser compatibility and certain attached fees, it’s a cut and dry process anyone can do in a matter of minutes. You can now watch hamsters do a back flips as many times as you want without even connecting to the internet!
The Top Time Tracking Tools to Use for Outsourcing Your Web Development
Outsourcing is a valuable tool if you hope to succeed as a small business online. The simple reason behind this is that outsourcing to trusted freelancers will cut down dramatically on labor costs, leaving you the extra time and money to better spend in promoting your business through marketing and product development.
Of course, you must make wise decisions as an online company when it comes to outsourcing by using outsourced employees for the more menial tasks, like writing content, administration, web development, link building, and blog management, while leaving the more important projects for yourself and your top staff members, like market research, managing social media profiles, and networking with other companies in your niche.
Once you have hired several freelancers as your outsourced staff, using the best tools will cut down on serious stress, disorganization, and potential pitfalls within any project that you embark on. In fact, it is not recommended to outsource without using these time tracking tools under any circumstance, or you could risk long-term problems in the productivity and success of your company:
* RescueTime
RescueTime is an ideal tool for outsourcing that helps you to control and better understand how your outsourced staff spends their attention and time. One of the best portions of this tool is that it does not require any data entry, and all you have to do is install a small application that will track what websites and software are being used by your employees. This is best to manage a team of several people, especially if they are not working in a physical office with you. This tool alone will keep your staff accountable for their time and work within any project that you hire them for.
* ClockingIt
This tool is a free hosting application that will help you to keep track of time and tasks for any freelance project. ClockingIt offers project management features so that you can plan, see the project schedule, and know if any outsourced employees have fallen behind. The Time Tracking alone is a valuable feature that will give you reports to offer to your clients on which tasks were completed within a project in a certain amount of time.
* BaseCamp
BaseCamp is helpful software for outsourcing to several employees, which will offer features like web based documents, milestone management, to-do lists, time tracking, file sharing, and a messaging system. This tool is, in fact, perfect for outsourcing to people all over the country or outside of the country so that they can collaborate, communicate, and upload their work within a project for further editing or feedback.
* ProjectPier
This is a free PHP application that is used for managing teams and projects with a user-friendly web interface. This tool needs to be downloaded and installed into your own server, and it will help your staff collaborate, facilitate communication, and complete tasks in an organized manner as an outsourced team. For any small businesses starting out in outsourcing, this is an invaluable free tool that will give you the freedom to manage several employees within other areas of the country.
* ActiveCollab
ActiveCollab is fantastic project management software that allows you to collaborate within your own server or local network. You can work with your own staff and outsourced employees in a simple environment that will help you control and manage all project data. Some of the features of ActiveCollab include tracking progress on projects, assigning tasks, team communication, e-mail support, shared files, notifications, time trackers, milestone management, and the ability to invite new freelance employees to a project.
The truth is that as a small business, there are no better tools that you can use to manage freelance or outsourced employees. Outsourcing has its own slew of benefits when done properly, and these tools will make the process much more organized so that you can delay or even prevent using a physical staff for years into the future. Speaking of future, outsourcing is truly a modern concept that is becoming more and more popular as small businesses turn to freelancers online for many of their day-to-day tasks and support. In the same manner, numerous skilled professionals are turning to freelance careers in work-for-hire so that they can outsource to online companies based on their specific skills and qualifications.
With the multitude of skilled professionals available for outsourcing, this is the perfect resource to enhance the success and productivity of your small online business!
The Long Tail: Opportunities and Threats
In 2004 Editor-in-Chief of Wired Magazine, Chris Anderson, popularized the long tail theory in an article called “The Long Tail: Why the Future of Business is Selling Less of More.” In retail terms, the long tail describes a niche strategy of selling a large number of unique items in relatively small quantities.
The increasing popularity of online retailers presents an interesting opportunity for artists and suppliers alike. Because it doesn’t cost ecommerce sites like Amazon.com any more money to list a marginalized book title then it does to list a bestseller, they can afford to do so. A brick-and-mortar shop however, with rent and overheads to pay, cannot. The advantage of this to the supplier (Amazon) is that they are making another sale. The advantage to the artist (novelist) is that their book is being sold and potentially recommended by the websites various recommendation channels and features.
With regards to web content providers, the long tail theory suggests that smaller web sites, focusing solely on a niche area, might come to threaten larger search engines that cover a vast array of subjects.
Social media and marketing expert Seth Godin warns us against getting too comfortable in the theory of the long tail. In his blog post entitled “When the Long Tail is Underwater” he acknowledges that the long tail is real, and that given the choice, people will find what’s perfect for them. However, he rightly points out that there are still millions of songs on iTunes that are never bought and millions of blogs on the web that are never read. While he encourages us all to continue to think outside of the box and design our business plans slightly outside of the lines, he warns against going too far, to point where people are no longer interested.
When designing a business plan a company should always look at the competition. What similar things are currently available, how are they being marketed and how successful have they been? If it turns out there is a market for your product or idea, then by all means, launch it and input your own twists. If there isn’t a market though, it might be worth asking yourself why. There is likely to be a good reason.
Similarly, when you market a product or design a website, consider how your competitors have done it. Marketing strategies, website designs and content are the time to be unique and create a sense of company individuality and avant-garde thinking. So if you’re going to splash out, splash out there.
7 Strategies for Reducing your Website Development Costs
posted by Web_University @ 8:00 AM
Saturday, November 5, 2011
7 Strategies for Reducing your Website Development Costs
Completing the following steps prior to starting a new website development or enhancement project can ensure that your project stays on budget and on schedule:
1. Identify the person(s) that will assist you in developing a detailed plan for your site
Before starting your project, ensure that you and your team are on the same page concerning the final vision for your site. This will minimize (eliminate) any mid-development confusion between your team members and ensures that once the development/design activities begin, they can proceed with a clear definition of the end product. Website projects that are less defined can incur unexpected expenses due to “scope creep”. Generally, scope creep occurs when unexpected tasks are added to a project. This leads to higher than planned project costs and an extension of the project deadline. When new tasks are added to your project, determine if these are necessary items to complete during this phase or if a second phase is needed. If you decide to increase the scope of your project, be sure to ask your website developer for a printout of the additional costs and an indication of how the new task will affect your deadline.
2. Identify the person responsible for communicating with your website developer
Also, identify how often you need to communicate with the developer during the development process. Generally, the more meetings you have with your website developer the more it will cost you. If you have a well defined project, your meetings will be shorter meetings to determine if you’re on schedule. Particularly with short web development projects or projects with budget constraints, you want to avoid ongoing requirements gathering meetings. If the project is not well defined, you risks staying in the “requirements gathering” phase for the duration of the project. This is always more costly than identifying, approving and finalizing your requirements before any work is performed. For larger (and longer) projects, you should identify a requirements gathering phase at the onset of the project to ensure that the deliverables and phases are well defined.
3. If your website project involves a site design or redesign, have a vision before you contact a website designer
Having a vision of your preferred site design reduces the number of revisions required. Design revisions can add to the cost of your site if you are unsure of what you want. Starting a design project with an “I’ll know it when I see it” approach can increase your project cost and timeline due to an excessive number of revisions or increased scope. If you absolutely do not have a vision, make a list of comparable websites that appeal to you. Be sure to note any required elements that you’d like to include on your website.
4. Finish writing your content or have someone write the content just as you would like it to appear on the site
You can not (should not) launch a website with incomplete content. If your content is not ready, consider a brochure site (one page) website instead of investing in a larger inadequately defined website project. A website is meaningless without effective content. If your content is not ready, your website is not complete.
5. Once your content is written in web-ready format, organize your content by function or section (e.g. company information, services, testimonials etc.)
This will help determine the scope of your project (i.e. # of pages, navigational items etc.).
6. Identify how you would like your visitors to interact with your website
This ensures that you and your website developer have a clear understanding of the overall scope of the project. A five-page static website is much different than a five-page website with interactive or dynamic features or a five-page website integrated with a third-party shopping cart. Generally, any feature that requires advanced scripting, programming services or integration with a third-party application will add to the cost of your project. Therefore, it is important for you to be clear about your requirements prior to signing the contract.
7. Before you request or approve any new features, revisit your original scope and answer the following questions:
- Does this new tasks fall within the original scope of the project?
- How does this addition contribute to my final product? Is it important?
- How does this affect my deadline?
- What are the additional costs?
- Do I need to include this activity in a second phase?
- How does this addition affect other tasks? Does this eliminate another task or duplicate a previously completed effort (e.g. going back to drawing board on a completed and approved redesign)? If you find that the new task is a duplicate of an already completed effort, before any further work is done, take some time to rethink your project and ensure that money is not being wasted on an ill-defined product.
Performing these activities ensures that everyone at the table shares the same vision, allows your web professional to provide an adequate quote for your project and helps everyone stay on schedule.
24 Essential Pages to include on Your Website
posted by Web_University @ 8:00 AM
Thursday, November 3, 2011
24 Essential Pages to include on Your Website
Wondering what pages to include on your website and why? Here is a list of important information that should be included on your site.
Before you start thinking about what to write, it is important that you create a plan, which outlines what each page will contain. That way you won’t repeat yourself or forget vital information. The most common pages on successful websites include:
1. Home Page (First Page)
This is your “sales” page and should provide information about what you can do for your customers. It should also give your visitors a brief overview of what they can find on your site.
2. Products / Services
It is useful to have a separate page for each product/service and write as much detail about each as possible. Start each page with a brief summary of the product/service, then provide whatever information you can. When people are searching for information on the internet, they want to know it NOW. They don’t want to wait until tomorrow when they can speak to you on the phone.
3. Contact Us
Place contact details in as many places as possible. Make it easy for your customers to contact you. Create a special “Contact Us” page, include your details in “About Us” page and also at the bottom of each page. Information to include: business name, physical address, mailing address, telephone, fax, email, emergency number, website address.
4. Pricing
Whenever possible include the price of your products/services. Even if you can’t be specific. It is helpful to put at least a range of prices, eg. Carpet cleaning ranges between $40 – $60 per room.
5. Testimonials / Product Reviews / Before & After
Include testimonials from your current customer to show your potential clients that you are trustworthy, reliable and that you offer great service and/or products. Make sure the testimonials are real and if possible provide contact details of the person who supplied you with the testimonial. If you don’t have any right now, get them! Simply email your customers and ask for their feedback on your business and service.
You could also include before and after photos. Show the problem picture and beside it show the picture of resolution, with an explanation of your product’s benefits.
6. Frequently Asked Questions
This has proven to be a great time saver for many companies. Instead of having to answer the same questions over and over again, place them on your website and keep adding to them. The more information you have on your website, the less time you will need to spend answering questions by email or phone.
Frequently Asked Questions should address your customer’s concerns that may otherwise be an obstacle to making a sale.
7. Response form such as “Subscribe” or “Enquiry” form
An absolute must if you want to build a mailing list. Most people don’t like giving out too much information, so ask only the basics, such as Name and Email Address. Then keep in touch with your customers on a regular basis by sending out information that may be of interest to them. You may even wish to develop your own on-line magazine (ezine). There are many fantastic free or inexpensive programs that can handle this for you.
8. On-line Magazine or Newsletter
This is a great marketing tool. Not only does it help you keep in touch with your customers, but provides your website with fresh content. You can set up your Ezine in 2 different ways:
(a) Email subscribers on a regular basis or (b) Publish it on your website.
Or both. Include information about your business, industry or anything that may be of interest to your customers.
9. Resources/Articles
Add value to your business. Provide information that is complementary to what you do. For example, if you sell wedding dresses include information about reception venues, wedding planners, wedding cakes, flowers. By adding extra information you encourage more hits.
10. About Us
This is a very important page as it tells your customer about who you are and why they should buy your products, services and/or trust your organization. It can also feature your business hours (if you have a bricks and mortar store) or when they can speak to someone on the phone. Many companies also include their mission, details of their staff (photos, biographies, qualifications), recently completed projects, ACN or ABN, logo, directions to your store/office. It is also useful to include details of trade associations you belong to, trade and insurance certificates and any awards you may have won.
11. Guarantee
Offer a money back guarantee. The longer the guarantee, the more effective it will be. It could be 30 days, 60 days, 1 year or lifetime.
12. Survey
Find out what customers think about your website, business or product.
13. Events Calendar
This can relate to your business or industry. If you are an artist, you can feature dates where and when your art will be displayed or if you are a singer, where you will be performing.
14. Search My Website Feature
Some visitors to your side may not know exactly what they want but if you include a search function on your site, they can look for it very easily. Like search engines, this feature will allow your visitors to type in a word or phrase and then search for it on your site. It’s like having your own mini search engines, only instead of it searching the world wide web, it just searches your website.
15. Return/Refund Policy
To make your customers feel more comfortable when making a transaction at your website, you should provide then with your return/refund policy. Ensure it is easy to understand and spelt out step by step.
16. Privacy Policy
Privacy continues to be a major issue for customers shopping online. Concerns about how their information is going to be used is a major barrier when making a sale. Internet shopping experience is built on trust and privacy is the number one ingredient in trust.
17. Site Map
A site map is similar to a contents. It shows visitors how the site is laid out and which sections are where.
18. Copyright Information
Your website should carry a copyright notice to protect its intellectual property. It is generally in the form of “Copyright © 2004, Your Company Name”.
19. Links
Here you can place links to the manufacturers of your products, trade associations or complementary services. When you place links to other businesses, you can request they do the same for you. This will not only bring you more visitors, but may improve your search engine ranking.
20. Media Information
Include any information, articles, photos of your products, staff etc that have appeared in the media – print, TV, radio or internet.
21. News
This can include news about your products/services or about your industry.
22. On-line store
An on-line store allows you sell products directly on the internet 24 hours a day/7 days a week. When building an online store it is important to take in a number of key concepts.
* Make sure that when visitors arrive at your store the navigational mechanisms are simple and effective
* The actual process of placing the order must be simple
* Make sure you accept common and convenient methods of payment
* Continually test your store so you understand your customer’s shopping experience
23. Blog
A blog is a journal that is available on the web. The activity of updating a blog is “blogging” and someone who keeps a blog is a “blogger.” Blogs are typically updated daily or weekly using software that allows people with little or no technical background to update and maintain the blog. Blogs are a great tool as they help with:
1. Communicating with your customers. Blogs provide a way for you to communicate with your customers directly. And it is a two-way communication. You can post a message on your blog and your visitors can easily respond.
2. Search Engine Marketing Blogs give you an increased presence on search engines, like Yahoo! and Google. If you use Blogger (Google’s Blogging Tool), every message you post creates a new page on Google so in a very short time you could have lots of pages pointing to your website
3. Stay Ahead of Your Competition Blogs are relatively new and chances are your competition does not yet use them. So you will be seen as an expert in your industry when you post your knowledge and expertise.
4. Media & Public Relations Blogs are excellent PR tools. You can post your Media Releases and articles and have them picked up by the media.
5. Free or Low Cost
24. Photo Gallery
Even if you do not wish to sell your products on-line, you may wish to showcase your goods or services in a special photo gallery – show how your products or services are being used by your customers. They say “pictures speak a thousand words” and on your website it is particularly important.
Ten Tips For User Friendly Online Registration Forms
posted by Web_University @ 8:00 AM
Tuesday, November 1, 2011
Ten Tips For User Friendly Online Registration Forms
Have you ever registered or attempted to register for an event and spent half an hour trying to figure out what you needed to do? Or have you used an online registration form that lost your data or was so complicated that it seemed like more work than faxing the form?
When used properly, online registration is an extremely powerful tool that makes registration easy for event participants. If used improperly, event participants can be left extremely frustrated and in some cases reluctant to attend the event.
We have put together a list of ten design tips to help you create user friendly registration forms and give your event participants a positive registration experience.
1. Make the registration form easy to access
Make the link to the online registration form very obvious. Event participants may not be familiar with your website and will become frustrated if they have to hunt for the registration form. If you are sending a URL (web address) in printed material make the address as simple as possible so participants aren’t entering a long string of characters. Also, only put a registration form in a password protected part of your website when absolutely necessary. People often forget their passwords, which will cause more frustration and possibly generate calls and emails to the event planner.
2. Make your form familiar and secure
Event participants need to be reassured that their data is secure. A good way to do this is to brand the online form to match your website. This way, the transition to the online from is seamless and event participants will remain comfortable with the process. Also, make sure that appropriate security icons such as the lock symbol in your browser appear when collecting credit card numbers.
3. Make the registration form clear and easy to use
A well laid out and visually appealing registration form encourages event participants to register. On the form, keep text to a minimum and make it clear what you want participants to do. Use logic to guide participants through the form and give warnings if something is wrong.
4. Have appropriate payment options
If you have a fee associated with your event, make sure the payment methods you offer are appropriate for the people registering. For example, large companies may require an invoice before a check can be issued and some groups of people may not have credit cards.
5. Make sure it works
There is nothing worse than entering all of your registration data and then getting an error when you click submit and losing the data. Before going live, be sure to test your form several times selecting all of the different options to be sure everything will work for the event participants.
6. Display your privacy policy
Many people are concerned about who will have access to their information and how it will be used. Make sure you have a privacy statement available on the online form to reassure participants that you are protecting their information.
7. Anticipate questions participants may have
Don’t overload the form with information (tip 3), but have information on the form that you think may be useful when registering such as prices, dates or special instructions. It’s inconvenient for participants to have to click back to search for the information on your website and in some cases clicking “back” will delete the data in a partially complete form.
8. Only request necessary data
The less information people have to provide the more comfortable they will be with the process and the quicker they will be able to complete the form. If you are asking for personal information such as birthdate it helps to add a note saying why you are requesting the information.
9. Don’t over use mandatory fields
Mandatory fields help to get fully complete registration forms, but too many mandatory fields can frustrate an event participant. This is especially true if there is information that is not readily known such as the fax number for someone else in their group.
10. Avoid making participants sign up with another company before they can register for your event
Some online registration companies require that people registering for your events first sign up as a member with them. A system like this has its place, but many event participants will be turned off providing information to a third party.
Top 5 Signs That Your Website Sucks
Small business owners may not have the resources to invest heavily in their web presence and finding solutions to problems can be like finding a needle in a haystack. You know something’s wrong but don’t have the faintest idea how to fix it. Is it a technical issue? Are your ads not performing well? Don’t know what kind of traffic you’re getting? Website problems can fall into a myriad of categories. So if you think your website sucks, a) it probably does, and b) you should read on.
1. You Aren’t Getting Traffic
You’re excited about the big, expensive job the design team just finished on your site. It looks like a million bucks! Well it’s a shame it isn’t making you a darn cent. Just because it exists doesn’t mean people know about it. Announce it to the world by submitting it to reputable directories and sharing your useful content with others on social bookmarking sites (you do have useful content, don’t you? If not, I’ll cover this later). You can even do some link exchanges — provided the sites you exchange with are reputable — just to get your site crawled early on. Further optimize it for search engines by following good SEO practices, building quality content and generating inbound links from other sites. Once you do that, you’ll need to monitor progress with web analytics software. Google Analytics is free and it has a slick interface. And we know you like pretty things seeing as how you broke the bank on your web site design.
If you’re looking for high ROI, invest your own time in learning search engine marketing. Better yet hire a qualified SEO firm if you have the budget for it. Don’t settle for quick-fix promotional ideas. Build long-term exposure and a solid reputation by attaining high rankings, keeping email/newsletter lists, targeted ad placement and social media participation.
2. You Have Worthless Content
What defines worthless content? Without knowing what topic your web site covers it’s tough to say, but if you have nothing that sets you apart from your top competitors then I’d say you aren’t in good shape. If you don’t know what kind of content people are looking for on the Internet today, take a peek at what’s popular on social bookmarking sites. Observe some of the story titles on the front page of Digg.com:
* “Guinness Stout Beef Stew Recipe for St. Patrick’s Day”
* “In Move to Digital TV, Confusion Is in the Air”
* “Kim Jong-Il Interprets Sunrise As Act Of War”
* “Automatic bacon dispenser?”
* “The 5 Best Obama Photomosaics on Flickr”
Words I would use to describe these topics, in order, are: seasonal, informative, satirical, comical, and trendy. This information is popular because it’s appealing in its uniqueness and is relevant to today’s market. To set yourself apart from your competition, you need to get creative. If you’re the kind of person who had trouble painting by numbers, then hire someone creative. Professional copy writers can be well worth the investment. Create free tools your customers will want to use; write funny or interesting commentary in a blog about your industry; put a new spin on a traditional product or service or offer seasonal discounts. Create a comprehensive F.A.Q. on your site that covers topics your competitors don’t.
Take the time to beef up your content. Be innovative – don’t be afraid to think outside the box. Use the top competitor in your field as a measuring stick.
3. You Have No Call-to-Action
Poor promotional language can have a sabotaging effect if visitors aren’t drawn to your conversion pages. A conversion page is any page that acts as the final step in a visitor submitting a form, making direct contact or purchasing a product online. Obscuring those pages or confusing the visitor on where to go next can make them leave your site. Internet users have a short attention span – give them a clear direction when navigating your web site.
Use your web analytics software again to find out what pages visitors are landing on first. If your home page gets the most traffic, make sure there are clear links to your sub-topics. If inner pages are your most popular landing pages, find out if the traffic is targeted. Once you know the type of visitor and the specific page they land on, then you can start marketing your content more accurately.
The bottom line is to always make clear why, and how, visitors can buy your product. Don’t get too cute with multiple steps, options or convoluted language.
4. You’re Getting Traffic But No Sales
Are you sure the traffic is relevant? If you’re running a pay-per-click campaign, ensure your ads are geo-targeted properly and your ad text or landing pages appeal to your customers. For organic search engine placement, have you done keyword research and analysis before optimizing your content? Look at your web stats and see where your visitors are coming from. What keywords were they searching for when they landed on your site? Are the referring sites relevant to your industry or topic? How much time does the visitor spend on each page? Sales won’t come if your visitors aren’t interested in what you’re selling. This is why preliminary keyword analysis is so important to search engine marketing.
If you’re running ads it’s always good practice to experiment with different ad campaigns. If you put all your eggs in one basket you run the risk of losing out on potential revenue. Elements of your ads that you can change are:
* Ad text
* Landing page
* Specific network your ads are shown across
* Topics on which you focus the campaign
* Geo-locations targeted
Remember, it doesn’t pay to skimp on initial product/market research and analysis.
5. You’re Getting Relevant Traffic But No Sales
This problem could signal a technical error or navigation problem with your site. Make sure you thoroughly test all functionalities on various web browsers and systems. Submit test forms. Do a link check to spot possible broken links. Is your web hosting service reliable?
If you’ve ruled out technical issues as the cause then turn your attention to the content and customer base. Has your market taken a downturn? Can the lack of sales be attributed to the poor economy? Have you fallen behind your competition in product quality, selection or pricing? Does your web site’s navigation system confuse users? Your web site is the first line of contact between the business and potential customer, but it’s not the only step you need to worry about. Telephone operators or online payment systems can present their own issues.
14 Steps to Good Business Website Design
posted by Web_University @ 8:00 AM
Saturday, October 29, 2011
14 Steps to Good Business Website Design
How important is Website Design? Your Website needs to look professional and trustworthy in order to create buyer confidence. A poorly designed Website will cost you sales.
So where do you need to start ?
1. Choose a Domain Name
A domain name is the web address of your website (i.e. www.bizhelp24.com). All websites must have a domain name before they can go live on the Internet.
If you have an advertising budget to promote your business, then it is beneficial to choose a domain name that is the same as your business or gives people an idea of what you sell. Alternatively, if you do not have a large budget, it may be more beneficial to use a domain name that includes a ‘keyword’ so that when people search for something specific your site has a better chance of being found.
For example if your site is about relieving back pain, a domain such as ‘www.backpainrelief.xxx’ will be more likely to show up in searches.
Either way, you need to use a name that benefits your long-term business aims, and not something that is restrictive. E.g. ‘wellheeled123.com’, might be a clever name for a business that sells exclusive shoes. But if that business then diversifies into other products, the website name is no use anymore.
2. Design Your Home Page
The Home Page is probably the most important page. It’s the first page your visitors will see, so you need to make a good impression. On this page, you should communicate who you are and why you have a website. You want to make sure that your message is clear and not lost in many long paragraphs. Try to divide your text into sections that you can mark with headers in a larger font or using bold text. Don’t underline text as this can make it look like a link.
One of the most important aspects of the text on your home page is the “Call to Action”.
“Call to Action” is the text that tells your visitors what you want them to do next. Do you want them to call and schedule a consultation, visit your shop, or just browse the other pages in your website? Make this command prominent by changing its color or increasing the font size.
Also consider uploading an image or two onto your Home Page. A colorful image will help to captivate your visitors and they will be more likely to continue browsing your site.
You need a simple Home Page that clearly communicates your website’s purpose and goals.
3. Design Your About Us Page
The About Us page of your website should be used to reveal a little more about yourself or your business. Consider any additional details that might be important to your customers.
You should also consider having a Map of where you are located. Having a Map on your About Us page creates a very professional feel for your website and makes your small business look big.
If you do not operate out of a physical location, think about other things that your customers would find interesting about your business. Perhaps you have an exciting company background that you could share or more details regarding the services you offer.
Whatever you decide to write, remember to keep the text in short paragraphs.
4. Design Your Contact Us Page
You are now getting very close to having designed a good 3-page site. The last element that all websites should have is a Contact Us page.
Include the best way to contact you directly on this page. Make your phone number or email address prominent on the page, perhaps with different font styles.
Make sure to keep this page simple though, as you don’t want your customers to get distracted by other content. Ensure each page in your site has something valuable to offer. Don’t design ‘Pretty, But Useless’. Let’s step back and realise that a web page exists to provide something that’s useful or interesting to visitors. If your page doesn’t have that, then you must fix that problem before you worry about how to present it.
What are you offering to your visitors? Why is it worth their time to visit your site? Focus on that before you move on to how it should look.
5.Keep Advertising Ratio 25% or Less
Amazingly, I see some sites that are almost nothing but ads. We know that no one would turn on the telly if it were just adverts, or buy a magazine if it were just ads and no articles. By the same token, a website also has to have more than ads if it’s to be successful. If you are running ads on your website, then you should ensure that the ratio to editorial is no more than 25% to 75%. Your visitors came to your site to see what YOU had to offer.
If you have affiliations and partnerships that are relevant to your site, then by all means include them. Don’t do what I saw recently on a website for a large fabric retailer where the web designer had put her friend’s Aromatherapy Massage practice in as a link. It’s not professional.
6. Don’t Distract With Blinking/Scrolling Text Or Auto Play Video/Audio
Animation and sounds are distracting. How can anyone concentrate on reading what’s on your site when there are things flying around the page? It’s like trying to read a newspaper when someone’s poking you in the shoulder repeatedly.
Scrolling text does nothing to serve the visitor. If it’s on a site it’s because the site owner thought, “Let me show how cool I am.” Don’t design the site for yourself, design it for the people who will actually use it.
If you have relevant audio or video on your site, make it so the visitor can play it when THEY want, not at start up.
7. Don’t Use Image Backgrounds
Full Image backgrounds mean “amateur”. A site like this can also have extremely slow page-loading times. This is NOT a professional image, and will turn visitors away.
8. Put Thought Into Organization
Think about what content you have and how it should be organized. This is just as important as what your site looks like, so spend time on it. You are not doing your visitors a favour if everything is thrown up higgledy-piggedly, and they have to leap about the site looking for what they want instead of being informed.
9. Minimize Clicking!
This is so important. Put as few clicks between the visitor and the information as possible. Clicking around will make the visitor abandon the site and go elsewhere
10. Limit Page Length To 2 Screens
This is where it gets a bit difficult. While you should put a lot into the design to limit clicking, you should also avoid going too far in the opposite direction by putting too much on one page.
You should normally limit a page to 2 screens. Articles by their nature, like this, are exceptions to that rule.
11. Include a Navigation Menu on Every Page
Always include a menu on the page. This allows the visitor to start all over again at ‘Home’, or to click on another page that interests them.
Don’t put navigation links only at the bottom of pages, because then users will have to scroll down to the bottom to get to them (unless your pages are very short).
12. Website Readability
A line of text should be no more than about 600 pixels wide. What does THAT mean ? Well it means that your website page should be no wider than say the middle two thirds of your monitor screen. The reason that newspapers and magazines are printed in columns is to make the lines short, so after you read one line, it’s easy to find the start of next one when your eyes flick left.
The problem with wide layout is that the content will be too wide to read easily for those visitors with really large screens as the content expands to fit the screen (or window).
13. Use Contrasting Colours with Text
It is hard to read light text if it is on a light background, or dark text on a dark background.
There are also some combinations that just don’t work. For example I came across a website just yesterday that insisted I try to read a bright green font on a bright red background. I persisted only because the company owner was seeking my advice and help.
14. Seek Advice
If all this seems too much to take in, remember you can always call in the professionals. A good designer will take all of the above into account, and much more if he or she is considering the area of Search Engine Optimisation (SEO) for your website. He wants it to work for you. There are many companies around who will do all the above and much more; for just a few hundred pounds.
5 Useful Website Design Tips For A More Reader-Friendly Site
posted by Web_University @ 8:00 AM
Tuesday, October 25, 2011
5 Useful Website Design Tips For A More Reader-Friendly Site
One of my favorite things I like to do when I’m online is browse the Internet, and check out other marketing websites. I’m an avid reader, so when I come across a well-designed website that appears to have an abundance of quality content, I’ll usually spend a few minutes on the site reading that content.And if the site provides a pleasant reader experience, I’ll bookmark it and visit it again.
However, it takes a very special website to capture my attention. And unfortunately, most sites fall far short of my expectations. As a result, I rarely bookmark websites. No, more often than not, when I visit a website, I click away after just a second or two.
Why? Because in my opinion, many websites just aren’t what I would call reader-friendly. In fact, they’re just the opposite. They provide a lousy reader experience.
Following are five things that ruin my reader experience:
1. Too Busy Web Pages
Have you ever visited a web page that was so busy and overcrowded your eyes didn’t know what to focus on? The tragedy of these types of web pages is some of them probably have content that readers would be interested in.
But the web pages are so doggone clutttered and disorganized, visitors can’t find what they’re looking for – or are too frustrated to even try.
When you design your website, arrange items in a neat and orderly fashion. Space things out. Because when it comes to website design, a little white space is a good thing.
Also, if you don’t already have one, install a sitemap. The following website will allow you to quickly and easily create your own sitemap right online:
http://www.xml-sitemaps.com
In addition to a sitemap, installing an internal search box will also improve your visitors reading experience, as well as assist them in finding the information that they’re seeking. This is especially important if you have a large website with lots of pages.
If you would like to learn more about installing an internal search box on your site, TechSoup has written an excellent article on the topic, titled Adding a Search Engine to Your Site Is Easier than You Think:
http://www.techsoup.org/learningcenter/webbuilding/archives/page9353.cfm
2. Reverse Type
I’m absolutely amazed at how many websites I’ve visited that are written in reverse text. What’s reverse text? Reverse text is light colored or white text on a dark or black background. If used correctly, reverse text can produce an impressive visual impact.
The problem is many websites don’t use it correctly. And if you have a whole web page of reverse text, it’s extremely difficult on the eyes.
Why? Because according to readability studies, reverse text is not suitable for reading because of its poor legibility even in normal lighting conditions. It’s hard on the eyes, and just not reader-friendly. That’s why newspapers, books and magazines have always been printed on white paper with black text.
When designing your website, it’s best to use black text on a white or light-colored background, for optimum readability. However if you decide to use reverse text, use it in moderation.
3. Huge Blocks of Text
Internet users are notorious scanners. They’ll scan your text first, before deciding whether or not to actually read it. That’s why you should always break up your text into short, reader-friendly paragraphs.
When I come across a web page that has these huge blocks of text, (ie, paragraphs that never seem to end), I won’t even waste my valuable time trying to read it. I’ll just click away, and leave your site.
And if I feel that way, you can bet other visitors to your site feel the exact same way. Again, always break up your text into short paragraphs. In addition, use bullets and subheads whenever possible. They help break up your text, so that it’s easier to read.
Remember what I said earlier? Internet users are notorious scanners. That’s why subheads and bullets are so important.
4. Tiny Font Sizes
Do you remember the nearsighted cartoon character, Mr. Magoo? He always walked around with his eyes in a permanent squint, trying to visually decipher things that were right in front of him.
Well, that’s exactly how I feel when I visit some websites. I find myself squinting like Mr. Magoo, because the font size is so tiny. When that happens, guess what? Click…I’m outta there.
Do your readers a favor, and stay away from tiny font sizes. Stick with the standard 12-point font size, whenever possible.
Conversely, it’s not a good ideal to use overly large font sizes either. It’s just not reader-friendly. Another thing, use ALL CAPS and fancy fonts in moderation.
5. Excessive Bold Type and Highlighting
The other day I was browsing the Internet doing research, when I came across something that caught my eye – but not in a good way. It was a web page, and it was absolutely hideous. So, what made it so hideous?
The entire web page written entirely in bold type, which is a crime in itself. But even worse than that, the page was highlighted in yellow from top to bottom.
Can you imagine that? It looked like a big mustard sandwich with ants.
Unfortunately, I see this all too often on websites. You should always use bold type and highlight in moderation, and only to emphasize certain words, sentences or paragraphs.
In closing, I hope you’ll take these reader-friendly website design tips to heart, and apply them to your website, if applicable. After all, you only get one chance to make a first impression.
Because if your visitors have an unpleasant reader experience, chances are, they won’t be coming back.
14 Website Design Tips That Will Help You Convert More Prospects Into Buyers
posted by Web_University @ 8:00 AM
Sunday, October 23, 2011
14 Website Design Tips That Will Help You Convert More Prospects Into Buyers
1. Make sure your website loads quickly
Nothing is more annoying to visitors than a website that take forever to load. You may have the greatest website in the world, but if it takes too long time to load, visitors aren’t going to hang around to see it.
2. Have a crystal clear identity
Have you ever landed on a website and didn’t know what it was about? How did you feel? You didn’t like it did you? And I’ll bet you probably clicked out of there pretty quickly. Well, your visitors don’t like it either. Don’t let your visitors have to try and figure out what your website is all about. Make it crystal clear, right from the beginning. Having a big, descriptive headline on your home page is an excellent way to announce what your website is about. Also, choose relevant keywords for your pages, as opposed to trying to trick people just to get eyeballs. Keep your keywords relevant to your web pages.
3. Keep it simple
Don’t worry about trying to impress with all kinds of unnecessary whistles and bells. (Does anyone really need flash?) Focus on usability, sales and conversions. Simple website designs convert.
4. White space is a good thing
Stay away from clutter. Have a clean, user-friendly site that makes it easy for visitors to find what they’re looking for. Remember, white space is a good thing. Also, if your website has a lot of content and/or a lot of pages, add a search box, to make it easier for your visitors to find what they’re looking for.
5. Have compelling copy that sells
Ultimately, conversions come down to sales copy. If you don’t have the ability to write effective sales copy that sells, hire someone that does. It’s well worth the investment.
6. Don’t give prospects too many choices
While variety can be a good thing, giving your prospects too many items to choose from can often backfire. Why? Because giving prospects too many items to choose from can confuse them. And confused prospects don’t buy. Limit product options to no more than three choices.
7. Make it easy for people to subscribe to your content
Remember, out of sight, out of mind. Keep your website in the uppermost of prospects minds with your content via newsletters, RSS feeds, etc.
8. Update your content regularly
Give visitors a reason to return to your site with regularly updated content. Besides, search engines like fresh content also. So updating your content regularly will help with your SEO efforts as well.
9. Use strong call to action language
Tell your visitors what you want them to do. If you want them to subscribe to your newsletter, tell them. If you want them to buy something, tell them. Don’t ever make your visitors have to guess what you want them to do. Tell them.
10. Make your website readable
Do you remember the nearsighted cartoon character, Mr. Magoo? He always walked around with his eyes in a permanent squint, trying to visually decipher things that were right in front of him.
Well, that’s exactly how I feel when I visit some websites. I find myself squinting like Mr. Magoo, because the font size is so tiny. When that happens, guess what? Click…I’m outta there. Do your readers a favor, and stay away from tiny font sizes. Stick with the standard 12-point font size, whenever possible.
Conversely, it’s not a good ideal to use overly large font sizes either. It’s just not reader-friendly. Another thing, use ALL CAPS and fancy fonts in moderation.
11. A picture is worth a thousand words
If you sell physical products, make sure you have clear pictures of those products to help close the deal. People enjoy looking at pictures of things they’re considering buying. More importantly, using pictures ogf products has been proven to increase conversions.
12. Avoid reverse type
I’m absolutely amazed at how many websites I’ve visited that are written in reverse text. What’s reverse text? Reverse text is light colored or white text on a dark or black background. If used correctly, reverse text can produce an impressive visual impact.
The problem is many websites don’t use it correctly. And if you have a whole web page of reverse text, it’s extremely difficult on the eyes. Why? Because according to readability studies, reverse text is not suitable for reading because of its poor legibility even in normal lighting conditions. It’s hard on the eyes, and just not reader-friendly. That’s why newspapers, books and magazines have always been printed on white paper with black text.
When designing your website, it’s best to use black text on a white or light-colored background, for optimum readability. However if you decide to use reverse text, use it in moderation.
13. Make the buying process easy
Make it easy for prospects to get from your home page to the product page or the checkout page. Don’t make your prospects jump through hoops, clicking thru page after page after page to give you their money. Or else you’ll lose them.
14. Display your contact information
The trustworthiness of your website – or lack of will have the greatest impact on your sales conversions, and ultimately, the success or failure of your site. If you sell products directly from your site, it’s important to display your contact information, as opposed to using a contact form. If privacy is a concern, you can use a service like The UPS Store for a physical shipping and mailing address.
Seven Things That Customers Look For in a Website
posted by Web_University @ 8:00 AM
Saturday, October 22, 2011
Seven Things That Customers Look For in a Website
If you are doing business online, consider your website as your main product and your readers, your customers. You can’t always think that people really spend their time and money on your website so it’s essential that you make a periodic audit to figure out if your customers have really meet their needs and not just reach out to them through social media and blogging.
People are diverse but when it comes to the internet, we all look for a few things in selecting who to follow, trust, and patronize. The following is a list of seven essential things that every web site should have:
1) Ease of use
Your website should not be confusing or hard to navigate. Web customers typically look for simple things: your products, information about you, your blog, your contact page. These should always be prominent and easy to find, as should any other information or links you want people to follow. The font should be easy to read and the links should be keyword-rich and easy to spot.
2) Clarity of content
Your content, including the call-to-action, should be easy to understand. This applies to every single page of your website. If your readers can’t understand you, they will leave.
3) Credibility
First, your website should definitely have a dedicated contact page with a contact form, e-mail address (avoid free email addresses like @gmail or @yahoo) and a physical location and phone number. Credibility also includes not only on-page content like testimonials and comments, but also third-party validation in the form of Twitter followers, Facebook fans and awards or certifications. The quicker readers are able to discover that you are a thriving business vouched for by other people, the sooner they can make the decision to trust you.
4) Uniqueness
This applies to your site design, to your product and to your content. If your site doesn’t look interesting, people are not gonna waste their time looking on it. If you’re like every other business in the market, why should your readers listen to you?
5) Participation / Ability to give feedback
If your customers can’t reach you easily, they’ll give up. If they contact you but don’t receive a speedy respond, they’ll leave and either forget you or damage your credibility. So provide an easy way for customers to interact with you and give them as many options as you can
handle: phone number, social media, contact form, and blogging are some of the most popular ones. People will likely trust and be loyal to you if they see that you are open and are always available.
6) Personalization
Remember that every single person you interact with or sell to is unique and has his or her own expectations from your product and services. No one likes to be referred to as “Dear Customer” in an e-mail, and everyone likes offers and products about subjects that are of special interest to them! So get to know your customers, store the individual information they share with you and use it to build personal and lasting relationships.
7) Security
Readers and customers want to be sure that any and all personal information provided to you will stay confidential and not be sold to third parties or misused. If you are selling products, this means SSL security. If you are asking for e-mail addresses for a marketing list, this means respecting your readers’ privacy. If you are connecting with people on social media, this means discretion on your part about any and all personal interactions.
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