San Clemente Web University: FREE Web Marketing & Advertising Classes

You are currently browsing the archives for the David Sarno category.

Subscribe to Web “U”

Enter your email address:

Delivered by FeedBurner

Web ‘U’ Sponsors


Categories

Archive for the ‘David Sarno’ Category

IPad down to 58% of tablet sales as Android catches up

posted by Technology @ 12:35 PM
Thursday, January 26, 2012

Tablet_consumer

When asked if the emergence of new, lower-cost tablets was affecting the success of the iPad this week, Apple Inc. Chief Executive Tim Cook said he wasn't seeing it.

"I looked at the data, particularly in the U.S., on a weekly basis after Amazon launched the Kindle Fire, and I wouldn't — in my view there wasn't an obvious effect on the numbers plus or minus," Cook said.

But one clear minus was Apple's declining share of the growing tablet market. Despite gang-buster sales last quarter, the iPad has lost more than 10 percentage points of market share to rival Android tablets since the fourth quarter of 2010, according to a new report from research firm Strategy Analytics.

The iPad dropped to 57.6% of the tablets sold during the most recent fourth quarter, from 68.2% a year earlier, while Android rose to 39.1% from 29.0% a year ago, the report said. While Apple shipped 15.4 million iPads during the quarter, Android makers shipped 10.5 million tablets, more than tripling the 3.1 million they shipped a year earlier.

The Android surge was led primarily by tablets from Amazon and Samsung, according to Strategy Analytics' Neil Mawston.

"Android is so far proving relatively popular with tablet manufacturers despite nagging concerns about fragmentation of Android’s operating system, user-interface and app store ecosystem,” Mawston wrote in a release attached to the report.

The report also noted that global tablet shipments rose to 66.9 million units in 2011, nearly quadrupling the 18.6 million shipped in 2010.  Devices "shipped" are those that manufacturers sell to retailers, and do not always represent final consumer sales numbers, especially when tablet makers overestimate the demand for their products.  But Mawston said the tablet shipment numbers in this case were a fair representation of the number consumers bought.

RELATED:

Apple reports record sales of iPhones, iPads and Macs

Harvard study finds the iPad can be a pain in the neck

– David Sarno

Image: Tim Perkins checks out the $199 tablet from Amazon.com at a Best Buy store in L.A. Credit: Lawrence K. Ho / Los Angeles Times

Comments Off

Kindle-stack

Remember when seeing an iPad on a bus, an airplane or the subway was a startling new experience?  Now you might be startled not to see one.

Over the holidays, so many people bought tablets for each other (and, presumably, themselves), that U.S. tablet ownership nearly doubled among adults, to 19% in January from 10% a month earlier.  The rate is growing quickly: In May 2010, shortly after the debut of the iPad, only about 3% of consumers over age 16 owned tablets, according to survey information from the Pew Internet & American Life Project.

The survey found a similar jump in e-reader ownership, as prices dropped below $100 for electronic book readers from Amazon and Barnes & Noble.  Nearly 20% of U.S. adults now own an e-reader, up from 10% in November.

Tablet and e-reader adoption continues to grow quickly just as sales of traditional personal computers slow and even decline.  In the U.S., PC sales last year had their worst year since 2001, dropping nearly 5% compared with 2010, according to research firm IDC.  Analysts and PC industry executives regularly cite the increasing popularity of tablets when talking about the slowing growth of the PC businesses.

According to the survey, tablet adoption is now the highest among wealthier and more educated buyers.  About 36% of those making more than $75,000 a year own a tablet computer, compared with about 16% of those making $30,000 to $50,000, although ownership rates in both groups appear to be growing quickly. The discrepancy is also substantial between college graduates, 31% of whom own tablets, and high school grads, at 15%.

RELATED:

Apple iPad 3: Launching in February, March, or later?

Apple's iBooks 2, iBooks Author: Bids to own publishing's future

Apple looms large over the Consumer Electronics Show, despite not showing up

– David Sarno

Photo: Boxes of Kindle e-readers sit at an Amazon.com distribution center. Credit: Chris Ratcliffe / Bloomberg.

Comments Off

Samsung tablet + Kinect + motorized skateboard = wear a helmet

posted by Technology @ 1:43 PM
Wednesday, January 11, 2012

Move over Segway, and make room on the road for the Board of Awesomeness.

Chaotic Moon Labs' Kinect-controlled motorized skateboard zoomed through the Consumer Electronics Show in Las Vegas this week, showcasing a quirky mashup of technologies — one that hopefully won't end with the rider getting a mashed-up head.

By attaching a Samsung tablet to the Kinect, the Austin, Texas-based software laboratory set out to "make Kinect do everything it's not supposed to do," which includes helping accelerate a skateboard and its rider to 32 mph.

VIDEOS: 2012 Consumer Electronics Show

It did it by creating an electric skateboard with the Kinect as a built-in gesture sensor, so the rider can accelerate by pushing his hands forward, and slow down by pulling them back  — a little bit like skateboarding with an invisible steering wheel.

The board has giant all-terrain tires, as well as an 800-watt electric motor, so you could probably skateboard up San Francisco's Lombard Street if you needed to. (Note to readers: Don't.)

The brain of the conveyance is a Samsung tablet powered by the new Windows 8 operating system, which you better hope doesn't crash — because if it does …

RELATED:

4k TV sets make their debut, minus the hoopla

Samsung TVs add gesture, voice control; Sharp previews 8K

Ava robot, controlled by iPad, Kinect, roams CES with ease [Video]

– David Sarno in Las Vegas

Comments Off

Msft-ballmer

At the Consumer Electronics Show in Las Vegas, it's something of a rebuilding year.  There have been no jaw-droppingly new consumer technologies unveiled, or obvious must-have new devices like in years past.

But that's not stopping near-record crowds from descending on Sin City, slurping up all its beer and bandwidth, and filling convention halls up and down The Strip.

The show's organizer, the Consumer Electronic Assn., has said that close to 150,000 attendants filled the city's hotel rooms this year, coming to check out exhibits from a record 3,100 companies.

The booths at the Las Vegas Convention Center on Tuesday, the show's official opening day, ranged from tiny stalls hung with bejeweled iPhone cases to city-block size mega-booths from global electronics makers, many paying millions to erect giant walls of high-definition screens that showcase their latest TV technology.

After attendants handed out 3D glasses at the booth of South Korea's LG Corp., a movie started on a massive IMAX-size screen showing a meteor shower shooting toward the audience.  More than a few "whoas" where audible from the crowd below.

At the Samsung booth, representatives gave demonstrations of the company's new Smart TVs, showing onlookers how to change channels or search the Web with simple voice commands,  or to "click" on-screen buttons and links with a hand gesture.  A model of the company's latest ultra-high-def TV hung on another wall, with pictures of waterfalls and forests that were so clear that one visitor said, "Wow, is that in 3D?" 

It wasn't.

And more laughs were had Monday night at Microsoft Corp.'s final keynote (the software giant has said it will no longer give the show's main speech, or maintain a booth at CES.)  The company did its best to mark the semi-somber occasion by hiring American Idol host Ryan Seacrest to be the master of ceremonies. 

Seacrest and Microsoft Chief Executive Steve Ballmer enjoyed some amusing back-and-forth banter, such as when Ballmer explained the new, tile-based look of Windows 8, which is called Metro and is an improvement on the company's earlier phone operating system.

"The Metro user interface — you’ve seen it being pioneered in recent years, but now it’s all coming together."

"Why did you look at me funny when you said Metro?" Seacrest asked, feigning hurt feelings.

Ballmer laughed, and Seacrest said, "I guess I'm going to be your mascot now."

More stunts lay in store for the show, too — on Thursday, ESPN will stage a live boxing match at the convention center that will be broadcast in 3D on the network.

RELATED:

$1,300 earphones — how does that sound?

Lumia 900, Nokia's first 4G LTE Windows Phone, debuts

TVs go big, wide and ape at the Consumer Electronics Show

– David Sarno

Image: Ryan Seacrest and Steve Ballmer at the Microsoft keynote at CES. Credit: David Sarno / Los Angeles Times

Comments Off

Apple looms large over the Consumer Electronics Show

posted by Technology @ 5:12 PM
Monday, January 9, 2012

Lg-tv
At the Consumer Electronics Show, models carried around wireless flat-screen TVs playing vivid nature films, executives waved next generation “magic” remote controls and audiences were treated to demonstrations of massive, wall-size TVs.
 
Also, Apple’s stock hit a record high.
 
Though the Cupertino, Calif., iPhone giant doesn’t attend the show, rumors are spreading that it has its own TV in the works, and analysts say established TV companies like Samsung Electronics, LG  and Sony are struggling to make their TVs more user-friendly and better able to find music, movies and online video from across the Internet.
 
“The TV hasn’t gone quite through the big revolutionary change that we’ve seen on those other screens,” said Shaw Wu, an analyst at Sterne Agee. “These other players are trying to jockey for position ahead of Apple.”
 
But with industry observers expecting an “iTV” from Apple that will turn the industry on its head, not all observers were impressed with the latest TV improvements.
 
“They’re just throwing spaghetti up against the wall right now,” said Peter Misek, an analyst at Jefferies & Co. “I think Apple’s going to force a big change in the industry  — and it’s hard for the companies to respond when they don’t know what iTV looks like yet.”
 
At the CES on Monday, LG showed off its “Magic Remote,” a device with few buttons that resembles a Nintendo Wii controller –- enabling the viewer to point at and select different images and buttons on the screen.

Sharp’s Aquos Freestyle flat-screens get their signal wirelessly, and as the models demonstrated by parading them down the showroom runway, they are light enough to be carried around the home, whether to the balcony, the kitchen or the powder room.
 
Samsung showed off a new line of smarter televisions with a suite of games and Web applications built in.  The company, a major rival of Apple's in both the smartphone and tablet sectors, did hint at a gesture and voice control system for its upcoming TVs, but did not show those features in action. 
 
Vizio Inc. unveiled three new high-definition sets that feature Google TV, the search-giant’s TV navigation software that will also run on TVs from Samsung Electronics and LG, and which comes with dozens of built-in apps that users can use on-screen to fetch sports scores, watch movies and play games.
 
Meanwhile, Google has had trouble getting its Google TV software to take off.  Launched on a small number of devices last year, the product was coolly received by reviewers and failed to gain wide traction with consumers.

Logitech Inc., which made one of the original Google TV set-top boxes, discontinued the device in November, calling it a “big mistake.” 

Still, Google has recruited a new cast of the biggest TV makers — Samsung, LG and Vizio — to test the waters with a suite of Google–powered TV sets.

“The manufacturers have no choice but to turn to Google because there’s no one else,” Misek said.  But until Google can make its phones, tablets, and personal computers all talk to each other, the way Apple’s do,  Google and its TV partners “won’t be able to catch up.”

RELATED:

Vizio Tablet review

CES 2012: What it's got, what it doesn't

CES 2012: LG Spectrum phone has 4G speeds, HD display

– David Sarno in Las Vegas

Photo: LG Electronics televisions on display at the annual Consumer Electronics Show. Credit: Frederic J. Brown / AFP/Getty Images

Comments Off



 

When the iPad came out, the mouse — long the king of all pointing devices — was dethroned by the power of the tablet's touchscreen.

But if looks could kill, then the touchscreen may be the next victim in the pointer war.

Tobii Technology's "gaze interaction" system enables users to control their computer screens with their eyes, scrolling through Web pages and photo slide shows with mere glances, blowing up asteroids by staring at them and giving new meaning to the idea of looking something up.

The technology from the Swedish company is a descendant of a 2001 research project at Stockholm University, first conducted by Tobii's founders. But gaze interaction may soon be going mainstream.

In a display booth at the Consumer Electronics Show in Las Vegas, the company showed Tobii software hooked up to Microsoft's upcoming Windows 8 operating system. Booth-goers could sit in front of a screen and optically swipe through Windows screens, "thumb" through photographs, or go into a Word document and "click" on even the tiniest buttons (think the "B" button for bold) using just their peepers.

On another computer, a man played a game of the arcade classic Asteroids. But instead of rotating his gun turrets with a joystick or the keyboard, he simply looked at the asteroid he wanted to destroy, and a split second later it exploded into smithereens. It was a feat worthy of Superman and his laser-heat vision. In a manner of speaking.

Tobii says it wants to expand beyond consumer applications and use the eye-tracking technology for medical purposes, such as allowing technicians to use their eyes to move through photographs, scans or X-rays, potentially while using their hands to operate medical machinery, make notes or physically examine a patient.

When it comes to the way we interact with our computers, the Tobii software is definitely a peek into the future.

RELATED:

Consumer Electronics Show lacks the Next Big Thing

CES 2012: What's in our bags for the year's biggest gadget show

CES: Yet another rollout for digital mobile TV

– David Sarno

Comments Off

iPhone 4S goes to China; Siri to start speaking Chinese in 2012

posted by Technology @ 12:24 PM
Wednesday, January 4, 2012

A Beijing couple check out an iPhone.

Siri, how do you say profit in Chinese?

One answer Apple's digital assistant might consider giving is: start selling the iPhone 4S in China. And starting on Jan. 13th, Apple will do just that.

The company said Wednesday that China will be among 22 countries that soon will get the newest iPhone, one of Apple's hottest-selling yet.  The iPhone now accounts for nearly half of Apple's annual revenue, and some analysts believe it earns the company more than 60% of its profits.

China is one of the world's largest mobile device markets, with close to a billion cellphone users by some estimates. Apple currently partners with China Unicom, one of the larger carriers with close to 200 million cellular subscribers.

Apple said Wednesday it had no current plans to announce a partnership with China Mobile, the country's largest carrier with more than 630 million subscribers (a user base that, somewhat amazingly, is more than twice the size of the U.S. population).  But for months now Apple has been rumored to be nailing down a deal with China Mobile, and millions of the carriers' customers are already using the iPhone by modifying the device to work on their network.

Will Siri actually be able to speak and understand Mandarin?  Eventually, yes.  An Apple spokesman said the company plans to add official language support in 2012 — and that will include Chinese.  But Siri won't yet be multilingual when the phone hits Chinese stores this month.

RELATED:

Orangutans go ape for iPads, gorillas not so much

Apple design master awarded British knighthood

Apple fined in Italy, accused of misleading warranties

— David Sarno

Photo: A couple look at an iPhone in Beijing in November.  Credit: Diego Azubel / EPA

Comments Off

Apple design master Jonathan Ive awarded British knighthood

posted by Technology @ 8:48 PM
Friday, December 30, 2011

IveThat's Sir Jony Ive to you.

As of the new year Apple's head of design, Jonathan Ive, will be a knight of the British Empire. The London-born engineer has been the lead designer at Apple for more than 15 years and grew to become the "spiritual partner" of the company late co-founder Steve Jobs, according to Jobs himself.

The two collaborated on creating the look and feel of Apple's many successful consumer electronics products.

Reached by the BBC about the honor, Ive reportedly said it was "absolutely thrilling."

"I am keenly aware that I benefit from a wonderful tradition in the U.K. of designing and making," he said. "I discovered at an early age that all I've ever wanted to do is design."

As described in a Times profile earlier this year, Ive is responsible for the look of Apple's iPod music player, the iPhone and the iPad tablet, all blockbuster products in their own categories.

RELATED:

Orangutans go ape for iPads, gorillas not so much

Apple fined in Italy, accused of misleading warranties

Nearly 7 million Apple, Android devices light up on Christmas Day

– David Sarno

Photo: Jonathan Ive of Apple in Cupertino, Calif., in 2008.  Credit: Paul Sakuma / Associated Press

Comments Off

Verizon to begin charging $2 fee for many online bill payments

posted by Technology @ 3:18 PM
Thursday, December 29, 2011

VZW

Verizon Wireless is about to make paying your monthly cellphone bill a little more expensive.

Starting Jan. 15, the nation's leading mobile carrier will charge customers $2 each time they pay their bills with a credit or debit card.  The fee applies to so-called "single payments," when a customer is paying for an individual month, but will not apply for users who set up automated monthly billing.

The carrier, which has more than 90 million retail cellular subscribers, said it was adding the fee to help cover the costs of the many credit card transactions its processes.  Card companies such as Visa and MasterCard charge businesses a fee each time they perform a credit card transaction.

But Verizon offered several ways to avoid the charge, including setting up an automatic payment system that bills your credit card each month, paying by electronic check, and paying electronically from your bank's website.

RELATED:

Thousands of AT&T wireless customers without service

Verizon customers in N.J. alarmed after emergency alert

Verizon Wireless hit with third network outage in a month

– David Sarno

Image:  A Verizon Wireless store in Portland, Ore.  Credit: Don Ryan / Associated Press.

Comments Off

Verizon Wireless hit with third network outage in a month

posted by Technology @ 4:22 PM
Wednesday, December 28, 2011

VZW

Verizon Wireless, the so-called "Big Red" cellular provider, seems to be picking up its own red phone lately.

For the third time in December, Verizon customers around the nation are reporting widespread outages of the company's newer, faster 4G wireless service, as well as spotty performance of the older 3G service.

"If I am lucky enough to get 3G, it lasts for about 5 minutes and then I lose data completely," wrote a customer named DaphneP on Verizon's website. "I haven't seen 4G yet today. GRRRR….super frustrating."

Complaints about both the 3G and 4G networks flooded in Wednesday from customers in more than a dozen states, including Arizona, Texas, Maryland, Washington, Illinois and North Carolina.

Verizon acknowledged it was looking into the customers reports of outages on its 4G network and seemed to suggest that the troubles were related to newer 4G smartphones.

"3G devices are operating normally," the company said in a statement.

The outages are problematic for Verizon, which has heavily promoted its 4G service since unveiling it last year, including the introduction of a line of 4G smartphones and a series of expansions that it said would bring 4G service to 175 U.S. markets by the end of 2011. Verizon said its 4G speeds are about 10 times faster than the 3G service still used by most U.S. cellular customers.

Still, the company has endured at least four siginificant outages since April, including three this month.  An outage Dec. 21 was preceded by another one early in the month.  The company has not offered details on the cause of the issues.

Customers who had purchased 4G phones expressed dismay about the service's spottiness. 

"Good thing I upgraded to a Galaxy Nexus today," wrote a commenter on Verizon's online forum named FreedonNadd, who said he was from Boise, Idaho. "It's a really pretty brick right now."

RELATED:

Verizon customers in N.J. alarmed after emergency alert

Samsung Galaxy Nexus finally gets its U.S. release date

Thousands of AT&T wireless customers without service

– David Sarno

Image:  A Verizon Wirless store in Portland, Ore.  Credit: Don Ryan / Associated Press.

Comments Off

Nearly 7 million Apple, Android devices light up on Christmas Day

posted by Technology @ 7:00 PM
Tuesday, December 27, 2011

Flurry_DeviceActivations_Xmas_vs_Dec1-20_Total-resized-600

Apple and Android mobile devices lit up like Christmas lights on Dec. 25 as people the world over pulled a smartphone from their stocking.

People fired up 6.8 million Apple and Android devices on Christmas Day, more than doubling the 2.5 million that they activated on the same day last year, according to Flurry Analytics, a mobile metrics firm that tracks activity from 140,000 apps. 

On the days leading up to Christmas, people activated about 1.5 million Apple and Android smartphones and tablets each day.

But on Christmas itself, activations shot up more than 350%, to 6.8 million.  (The report does not disclose whether Apple or Google-powered devices accounted for a larger share of that number). 

Perhaps a bit predictably, Christmas Day app downloads began to rocket up around 6 a.m., and remained high throughout the day until they hit a peak around 8 p.m. — that is, after dinner, when sated revelers can play with their new toys in earnest.  More than 15 million apps were downloaded between 7 and 9 p.m. alone, if you line up all the world's time zones.

The Flurry report notes that app downloads have shot up in 2011, with Apple users downloading close to 10 billion this year, as many as in the previous three years combined.  Google's Android devices have seen similarly rapid growth.

RELATED:

Five ways to get started with your new iPhone

Apple fined in Italy, accused of misleading warranties

LG: Android Ice Cream Sandwich upgrade due for 11 phones

– David Sarno

Comments Off

Godaddy

Internet registration service GoDaddy.com has taken itself out of the firing line on one of the Internet community's biggest controversies. GoDaddy had been a vocal supporter of the Stop Online Piracy Act, the bill that would allow media companies to cut off access to alleged foreign piracy sites, a process that opponents say could harm the mechanisms that let information flow online.

But now, after pressure from clients and advocates, GoDaddy is going the other way.

"Fighting online piracy is of the utmost importance, which is why Go Daddy has been working to help craft revisions to this legislation — but we can clearly do better," said chief executive Warren Adelman in a statement. The company also said that in order to avoid confusion it had "removed blog postings that had outlined areas of the bill Go Daddy did support."

The move came after a flurry of criticism from website owners and Internet companies. On Thursday, the chief executive of Internet comedy syndicate (I Can Has) Cheezburger? wrote that he would pull his 1,000 websites from GoDaddy's service if the company continued to support the legislative bill.

"We love you guys, but #SOPA-is-cancer to the Free Web," Ben Huh tweeted.

Other bloggers quickly posted step-by-step instructionsfor how to remove sites from GoDaddy.

GoDaddy had been listed by the House Judiciary Committee as one of dozens of companiesthat support the bill. That list included a who's who of media conglomerates including News Corp., Time Warner, Sony companies and Universal Music, as well as a number of law firms that represent such companies. (The blog TechDirt has reported that those firms are trying to remove themselves from the list.)

The anti-piracy bill would allow media firms and others to request that the companies that control online data pipelines could shut off access to websites that are alleged to host pirated content. But opponents argue that the law would make it too easy for a small number of powerful media firms to cause too many changes to the intricate network that routes data around the Internet, which could in turn prevent the flow of legitimate information. They also point out that shutting off access to piracy sites wouldn't get rid of the sites themselves.

RELATED:

Will SOPA kill the Internet?

Ginned up bill takes aim at Web piracy

Push to stop piracy gets new boost from bipartisan group of senators

– David Sarno

Photo: A still from a GoDaddy television commercial from early 2011. Credit: The Go Daddy Group Inc.

Comments Off

RIM shares jump 10% as Microsoft, Amazon buyout talk swirls

posted by Technology @ 4:14 PM
Wednesday, December 21, 2011

Blackberry
Research in Motion Ltd. is going through more ups and downs than Santa's sleigh will Saturday.

The BlackBerry maker's stock rose 10% in trading on Wednesday after rumors began to circulate that the Canadian company had been in various talks to sell itself to Amazon.com Inc., Microsoft Corp. and Nokia Corp. 

Nothing has come of those talks, but the buzz about a possible sale lifted the battered stock above dismal lows it had hit last week when it reported that quarterly profit had sunk 70% since a year earlier. The company has faced stiffening competition from rival smartphone powers such as Google Inc. and Apple Inc., and its BlackBerry Playbook tablet joined the ranks of also-rans that failed to chip away at the dominance of Apple's iPad.

The Wall Street Journal reported on Tuesday that Microsoft and its ally Nokia considered making a joint bid to buy RIM, but that the status of those talks remained a secret. A second report from Reuters described similarly indefinite talks the company had with Amazon, which it said hired an investment bank to research the viability of a deal during the summer.

The stock rose $1.26, or 10.06%, to $13.78 during regular trading, but is still down nearly 77% this year.

RELATED:

BlackBerry losing its cool even among owners

RIM stock drops after profit plummets more than 70%

Android, Apple lead U.S. smartphone market; others play catch-up

– David Sarno

Photo: A customer holds BlackBerry smartphones at a shopping mall in Jakarta, Indonesia, this month. Credit: Mast Irham / EPA

Comments Off

Microsoft to pull out of Consumer Electronics Show, go own way

posted by Technology @ 12:16 PM
Wednesday, December 21, 2011

Ballmer-CES

Microsoft Corp., a 20-year stalwart of the annual Consumer Electronics Show, has decided to fold up its booth and move on after the 2012 show in January.

The company, which for years highlighted its own products and broader tech trends at the show's main keynote, said it felt that it would be better to make announcements on its own time.  The company will no longer give the keynote or host a booth on the trade show floor.

"Our industry moves fast and changes faster," the company said in a statement. "And so the way we communicate with our customers must change in equally speedy ways."

The company said its decision had come after it asked itself, "Are we doing something because it’s the right thing to do, or because 'it’s the way we’ve always done it'?"

CES is one of the world's largest trade shows and annually attracts more than 100,000 visitors from far flung parts of the electronics industry.  This year the show will have close to 2,700 exhibitors and more than 1.8 million square feet of floor space.

But the show, once a marquee launchpad for some of the biggest new technologies, has struggled to stay in the headlines as big companies increasingly announce new products on their own timeline.  In 2011, no eye-openingly new products were announced at the Las Vegas show, and most companies chose to introduce televisions, tablets and smartphones that largely resembled existing products.

Apple Inc., arguably the industry's most popular and innovative company, does not participate in the show.

Microsoft Chief Executive Steve Ballmer will give the final keynote Jan. 9.

RELATED:

Apple iTV has rivals "scrambling"

CES 2011: Karotz, a bunny to do your bidding

CES 2011: Electronics Show: Gesture recognition heats up

– David Sarno

Steve Ballmer speaks about the Xbox 360 system during his 2011 CES keynote. Credit: Andrew Harrer / Bloomberg

Comments Off

AT&T pulls out of T-Mobile acquisition deal

posted by Technology @ 3:12 PM
Monday, December 19, 2011

Att-tmobile
AT&T will hang up the phone on its embattled bid to take over T-Mobile USA for $39 billion.

The company is calling off the deal, which has hit a series of increasingly serious state and federal roadblocks, and said it would take a $4 billion pre-tax charge as part of its breakup fee to T-Mobile.

In a news release about the end of the deal, AT&T cited the opposition of the Department of Justice and the Federal Communications Commission, which had opposed the deal on the grounds that it would create a less competitive wireless industry and potentially lead to higher prices for consumers.

But AT&T said that the acquisition would have helped the wireless industry, and consumers, by allowing the company to continue building out its network and avoiding what it sees as a coming shortage of wireless airwaves, or spectrum, that companies believe is threatening the industry.

"The AT&T and T-Mobile USA combination would have offered an interim solution to this spectrum shortage," the company said in its statement.  "In the absence of such steps, customers will be harmed and needed investment will be stifled."

The deal's end comes after an uptick in regulatory and legal action against the acquisition.  Late last month, AT&T withdrew a crucial clearance application from the FCC, and soon after, the Justice Department argued its case to block the deal on antitrust grounds was no longer necessary, as the deal could only go through with FCC approval.

RELATED:

Judge stays antitrust case as AT&T rethinks deal

FCC report criticizes AT&T bid to take over T-Mobile

AT&T, T-Mobile deal: Judge to delay California probe indefinitely

– David Sarno

Photo: AT&T executives at a news conference in March when it announced it was buying wireless rival T-Mobile USA from Deutsche Telekom AG for $39 billion in cash. Credit: Spencer Platt/Getty Images

Comments Off

Is Samsung really suing Apple over emoticons? (*^_^*)

posted by Technology @ 8:56 AM
Saturday, December 17, 2011

EmoticonsThe patent war between Apple Inc. and smartphone rival Samsung Electronics continues to escalate, and there's only one way to describe the latest vicious salvo:

:)

That's right, it appears that Samsung has initiated a lawsuit against Apple governing the company's use of emoticons. 

According to a report from patent observer Florian Mueller, who has been dependably covering the worldwide patent wrestling match between Apple and Android manufacturers, one of four new patent lawsuits filed by Samsung in German court is over, once again, yes, emoticons.

Believe it or not, Samsung does indeed own a patent on smartphone use of emoticons.  It won the European rights to that "technology" in 2000, and interested readers can see the actual patent here.

The bizarreness of two global electronics powerhouses fighting over emoticons is only deepened when you see that the symbols at issue are not the newfangled illustrated and colorful emoticons you see in apps like this, but rather the old-fashioned parentheses-and-colon kind that many of us have come to abhor.  Or adopt.  :0).

What appears to be specifically at issue is a smartphone function for allowing users to quickly add prefabricated emoticon strings with a single touch. Some of those strings are rather involved.  Like

(^3^)-* Chu!!"

and

<(**)>

If you're wondering where the iPhone comes in, it turns out, you can find the iPhone menu pictured at above right by turning on the Japanese keyboard under Settings–>General–>Keyboard–>International Keyboards.  Then when you try to write a text message with the Japanese keyboard, you'll see an emoticon option that will trigger the above menu.  It is a veritable dictionary of inscrutable and cheery character sequences. To be fair, they are apparently much more recognizable in the East, where the population had been texting en masse for years by the time we started here in the U.S.

Indeed, the feature is apparently important enough in some countries to sue over.  Which to me is just

Σ(゜д゜;)

Apple did not respond to a request for comment.

Bonus question:  Identify the meaning of the following lengthy emoticon pictured in Samsung's patent:

RELATED:

Isaacson might add to Steve Jobs biography

Satellite images: Samsung's Apple factory in Austin?

Apple among most searched Google terms in 2011

– David Sarno

twitter.com/dsarno

Comments Off

Sprint says it has stopped pulling Carrier IQ data from phones

posted by Technology @ 4:53 PM
Friday, December 16, 2011

Sprint-newTwo weeks after the Carrier IQ dust storm, in which an unknown California company was found to have data collections software embedded on tens of millions of smartphones, one of the company's main allies is taking a step back.

Sprint Nextel Corp. is now saying that it has "disabled use of" the Carrier IQ software. Importantly, that doesn't mean they have turned off or deleted the data collection software from your phone. Instead, the company is using the term "disabled" to mean that it is no longer accessing data from the Carrier IQ program, even though that program is still operational on your mobile device.

"We have weighed customer concerns and we have disabled use of the tool so that diagnostic information and data is no longer being collected," wrote Sprint spokeswoman Stephanie Vinge in an email. "We are further evaluating options regarding this diagnostic software as well as Sprint’s diagnostic needs."

In late November, when the furor originally broke out, Sprint came to Carrier IQ's aid, noting that "Carrier IQ is an integral part of the Sprint service" and that "Sprint relies on Carrier IQ to help maintain our dependable network performance.”

But now, in the wake of congressional inquiries and a nasty public relations storm, it seems the company has reconsidered the value of Carrier IQ.

RELATED:

Carrier IQ, T-Mobile, Sprint, RIM face class-action suits

Carrier IQ defends itself in privacy flap over data collection

Security researchers doubt researcher's Carrier IQ video conclusions

Image: A Sprint storefront in New York City. Sprint says it has disabled use of Carrier IQ software. Credit: Stephen Yang/Bloomberg

Comments Off

T-mobile-outside

Citing uncertainty about the fate of AT&T's $39-billion deal to take over T-Mobile, a California judge has indefinitely postponed proceedings in a 6-month-old state investigation of the deal.

In June, the California Public Utilities Commission began officially looking into how the deal would affect California consumers, including whether creating a wireless titan was in the public interest.

But on Thursday, a CPUC administrative law judge, Jessica Hecht, said she was eliminating an upcoming deadline in the case "in recognition of recent developments related to the underlying merger proposal." 

"I will continue to monitor developments related to the proposed merger," she wrote, and "will issue a new schedule for these comments or other activities in the future, if appropriate."

The delay came after the CPUC received requests earlier this week from AT&T and T-Mobile to put a hold on the proceedings, she wrote.

The companies' plans have hit a series of obstacles recently, including a delay in a critical Justice Department lawsuit over the deal. AT&T also withdrew a key application from the FCC last month.

The deal cannot be completed until it is approved by the FCC, and the Justice Department's antitrust lawsuit is resolved.

RELATED:

Judge stays antitrust case as AT&T rethinks deal

AT&T is dealt another blow in T-Mobile takeover bid

FCC report criticizes AT&T bid to take over T-Mobile

– David Sarno

twitter.com/dsarno

Image: A T-Mobile store in New York. Credit: Mark Lennihan / Associated Press

Comments Off

Satellite images: Samsung’s Apple factory in Austin?

posted by Technology @ 9:43 AM
Friday, December 16, 2011

Samsung-austin

Samsung Electronics is making Apple chips in Texas.

That's according to a Reuters report noting that, perhaps a bit surprisingly, the Korean electronics giant –  also a major smartphone rival of Apple — is producing the sophisticated A5 processing chip that lies at the heart of Apple's iPhone 4S and iPad 2 devices.

The factory complex in Austin, called Samsung Austin Semiconductor, is pictured above and in the Google map below. It's the largest foreign investment in Texas, according to Reuters. Construction of the complex, which lies along Samsung Boulevard in Austin, started in 1996, and the first semiconducter fabrication facility began operating in 1998. It builds high-precision microchips — chips such as Apple's A5.

The company opened a second wafer factory in Austin in 2008 to build NAND flash chips, the fast memory storage elements that work in computers and mobile devices.

Reuters notes that the Austin facility is located there in part because it's close to the University of Texas' engineering school. The two factories employ about 3,500 total workers, according to Reuters.

RELATED:

Isaacson might add to Steve Jobs biography

Apple among most searched Google terms in 2011

Despite iPad 3 rumors, holiday sales of iPad 2 expected to soar

– David Sarno

Twitter.com/dsarno

Image: A satellite photo shows a Samsung factory in Austin, Texas. Credit:  Google Maps

Comments Off

RIM stock drops after profit plummets more than 70%

posted by Technology @ 4:18 PM
Thursday, December 15, 2011

Research in Motion co-CEO Mike Lazaridis delivers a keynote address this fall.

The long slide of BlackBerry maker Research in Motion Ltd. continued Thursday as the company reported a 71% drop in profit compared with the same quarter last year.

The Ontario, Canada-based smartphone maker has seen misses pile up faster than hits in recent years, including its much-hyped BlackBerry PlayBook tablet, a competitor to Apple's iPad that has been unable to gain traction with consumers. The company resorted to slashing the PlayBook's price from $499 to $199, a decision that cost it hundreds of millions of dollars.

RIM said it shipped 150,000 PlayBooks during its most recent quarter, which ended Nov. 26. As a comparison, Apple sold close to 11 million iPads in its most recent quarter, which ended Sept. 24.

"The last few quarters have been some of the most trying in the recent history of this company," said James L. Balsillie, the company's co-chief executive, adding that "we recognize that our shareholders may feel we have fallen short in terms of product execution, market share and financial performance."

RIM's stock dropped nearly 8%, or $1.16, to $13.97 in after-hours trading. The stock price is down nearly 75% since the beginning of the year.

The company shipped 14.1 million BlackBerry devices in the quarter and said that despite other troubles, the number of total BlackBerry subscribers rose 35% to nearly 75 million worldwide.

RIM reported $270 million in profit during the quarter — down 71% from the same quarter last year, when the company earned $911 million. Its revenue of $5.2 billion dropped 6% from the year-earlier quarter.

RELATED:

BlackBerry losing its cool even among owners

Android, Apple lead U.S. smartphone market; others play catch-up

RIM denied BBX name, redubs new phone/tablet system BlackBerry 10

– David Sarno

Photo: Research in Motion co-CEO Mike Lazaridis delivers a keynote address at the BlackBerry Devcon Americas in October. Credit: Justin Sullivan / Getty Images.

Comments Off

T-mobile-att

Today a government suit to block AT&T's $39-billion acquisition of T-Mobile was delayed until mid-January, with a federal judge asking the companies to file a brief "describing the status of their proposed transaction, including discussion of whether they intend to proceed with the transaction at issue in this litigation."

The delay was the newest obstacle to AT&T's embattled merger plans.  On Friday, federal U.S. District Judge Ellen Huvelle grilled the company's lawyers over whether the suit was wasting the court's time and taxpayer money. Of concern is the fading likelihood that the planned acquisition will gain legal and regulatory clearance by next September, when the deal contractually expires. At that point, AT&T would be obligated to pay T-Mobile a $4-billion breakup fee.

The transcript of Friday's hearing makes clear the judge's skepticism — and even frustration — as she repeatedly refers to the strategy of AT&T's lawyers as "presumptuous."  At the core of the issue is that, in order to complete its deal, AT&T must not only win or settle the Justice Department's antitrust case, but must also gain approval from the Federal Communications Commission, which controls national spectrum licenses. 

But AT&T withdrew its clearance application from the FCC last month.  So, Huvelle repeatedly asks, why should the case proceed in her courtroom if the company is no longer trying to get the necessary FCC approval, especially as the clock ticks closer to September?

Huvelle appears particularly piqued by the idea that AT&T is asking the court to hurry up so the company can use her ruling as leverage to get the FCC's clearance. 

The following are edited excerpts from the hearing, the entirety of which is transcribed here.

The judge's concerns

Judge Huvelle:  …I have no assurance that you're gonna proceed with the FCC in any way to get this resolved in a timely manner. So to ask me to issue an opinion with enough time to allow for an appeal for the FCC, which we don't know what their timetable is — you've had no discussion, I'm sure, or assurances from them, I suspect, unless you want to tell me otherwise. If I had assurances, I might be willing.

…But it's a bit presumptuous to say nothing has changed [since the withdrawal of the FCC application] and you should just keep doing what we convinced you to do over the objection of certainly the Department of Justice without me knowing for sure that the deal will be the deal. I mean, you could change the deal in a month and everybody's time will be wasted, including the third party [Sprint and others, which have also filed their own suit against the acquisition.].

…We don't have any confidence that we are spending the time and effort and the taxpayers' money as well as the money of these other parties, we have no confidence that we're not being spun.

AT&T's argument: the trial will help with FCC approval

AT&T's counsel: …By having their complaint out there and unresolved, [the Justice Department is] having a pocket veto over our deal. In other words, if this trial gets pushed back, if all the things get pushed back, we don't make thresholds, [the] deal has to blow up. We have no alternative. Yet the government has never proved a single thing in court.

With all respect, Your Honor, I understand Your Honor's concerns, but from the perspective of having a committed transaction with contractually set dates, we've all gated our expectations. We are moving forward with trial. We're making progress, and it will be of assistance to the FCC to have a decided case on the antitrust issues. It just will. And it will put us in a position –

Judge Huvelle: Nobody there said that to me. Have they said that to you?

AT&T's counsel: Pardon me, Your Honor?

Judge Huvelle: I said has anyone said that to you? Honestly. I mean, you think it will if you win, but –  

AT&T's counsel: Many people have that said to me.

Judge Huvelle: From the FCC?

AT&T: I have not spoken to the FCC, Your Honor. But, truthfully, it only makes sense that
if this court has decided the antitrust issues, the same government will be bound by those decisions as to the antitrust issues. There just doesn't seem to be — I don't think that's a live issue.

"Use" the ruling to sway the FCC?

AT&T's counsel: We need to get those issues clear, and we need to move with the FCC as well. But the fact that we have chosen not to have parallel proceedings, but rather have chosen as a matter of — pardon me. To essentially get those issues resolved here and use that –

Judge Huvelle: Yeah, use it. I understand that.

AT&T's counsel: — with the FCC, but to have this court's guidance. And we think with this court's –

Judge Huvelle: You could have the FCC's guidance because they have a broader jurisdiction than this  court. And they could go first, and it would certainly be very persuasive, if not, according to you, collateral estoppel [a legal basis to avoid trying the same issues twice] because it's the government. So if you wanted the FCC, you win the whole nine yards, whereas here you don't make nine yards no matter what. I'm just one person along the way that you would like to have a decision to use. I agree.

AT&T's counsel: Not to use, to have our day in court.

AT&T's "self-made" problem?

AT&T's counsel: Your Honor, all that's happened with the FCC –

Judge Huvelle: I know. I know what's happened.

AT&T's counsel: – is strategy for how to gain approval.

Judge Huvelle: I know. But don't you understand from those of us who are not one of the parties, that this "strategy" has a slight aura of using — I think is the word that you used — the court to some extent, and the third parties and the Justice Department?

Judge Huvelle: Your problem is also self-made with the FCC.

AT&T's counsel: No, Your Honor, we don't think it's self-made because we have to get this trial done. Forget about the FCC for a minute.

Judge Huvelle: That's what you may have done. I'm not doing that. I'm sorry.

'No reason' to keep going

Justice Department attorney Joseph Wayland: … We filed [our lawsuit] in August thinking that we needed to do so because the FCC might complete its process, and we needed to be ready.

And that's what Section 7 [ an antitrust law] does. It gives us a right to block. We don't have to approve. The court doesn't have to approve. It's simply a blocking statute. We invoke it when we think we need to stop a transaction.

Right now, Your Honor, there's absolutely no reason to invoke it because this transaction cannot close, and they cannot get it closed until they file with the FCC.

RELATED:

Judge grants stay in antitrust case as AT&T rethinks T-Mobile deal

AT&T is dealt another blow in T-Mobile takeover bid

FCC report criticizes AT&T bid to take over T-Mobile

– David Sarno

Image: AT&T and T-Mobile phones at a RadioShack in Los Angeles. Credit: Danny Moloshok / Reuters

Comments Off

Apple’s Mac App Store hits 100 million downloads in year

posted by Technology @ 10:55 AM
Monday, December 12, 2011

App-store

Apple has hit 100 million downloads from its online software shop, the Mac App Store. 

When the company opened the digital shop in January of this year, its goal was to put an end to the old days of PC software on a box — the kind users bought from brick and mortar stores like Best Buy or Fry's, or Babbage's, or Software Etc., or Egghead Software, or the Softwarehouse, or CompUSA. (Am I missing any obvious ones?)

After all, the logic goes, software is just 1's and 0's — so why would you need to drive somewhere to pick up a shrink-wrapped package full of it?

So far, the approach appears to be working. The store is averaging 8 million downloads per month this year. That includes the summer launch of Lion, the latest version of its Macintosh operating system, which sold more than 1 million digital copies in its first day, far outpacing sales of any previous OS X release. 

What the company did not say is how many of the 100 million apps downloaded were, specifically, its operating system — or how many of them were counted from the many free apps available on the store. 

However, some companies do approach online software sales by offering free and paid apps.  Autodesk Inc. offers a simpler, free version of its AutoCAD software through the store, and its $900 AutoCAD LT version for pros (or amateurs that get hooked).

Apple also said its iPhone and iPad-based App Store hit 18 billion total downloads. That store went online for the iPhone and iPod Touch in 2008.

– David Sarno (@dsarno)

Image: Graphic of Mac App Store Logo.  Credit: Rob Boudon / Flickr

Comments Off

Justice Department confirms investigation of e-book industry

posted by Technology @ 3:49 PM
Wednesday, December 7, 2011

Ipad-iphone-books

The U.S. Justice Department's antitrust arm said it was looking into potentially unfair pricing practices by electronic booksellers, joining European regulators and state attorneys general in a widening probe of large U.S. and international e-book publishers.

At a Judiciary Committee hearing in Washington on Wednesday, Sharis Pozen, the acting assistant attorney general in the Justice Department's antitrust division, said the agency was "investigating the electronic book industry" but gave fewdetails. 

A Justice Department spokeswoman confirmed that the probe involved the possibility of "anticompetitive practices involving e-book sales."

The acknowledgment comes a day after European regulators said they were investigating five of the largest international publishers: France's Hachette Livre, News Corp.-owned Harper Collins, CBS' Simon & Schuster, Britain-based Pearson Group's Penguin and the German-owned Macmillan — as well as Apple Inc.. Investigators said they were trying to determine whether the companies had "engaged in illegal agreements or practices that would have the object or the effect of restricting competition."

Attorneys general in Connecticut and, reportedly, Texas, have also begun inquiries into the way electronic booksellers price their wares, and whether companies such as Apple and Amazon have set up pricing practices that are ultimately harmful to consumers.

When Amazon.com and its Kindle were the sole major player in the electronic book market, the company set the price of e-books at $9.99.  But publishers found that the price was artifically low and sought a way to circumvent Amazon's pricing control. 

When Apple's iPad came out last year, the company had deals in place with five major publishers to use a new pricing model, in which the publishing companies were able to set the prices and the retailers (such as Amazon and Apple) took a fixed cut of the retail cost, about 30%. 

Soon after, e-book prices on Amazon and elsewhere began to rise, and now many bestselling books retail for $14, $15, $16 or more.

RELATED:

EU antitrust regulators investigate Apple, e-book publishers

Random House switches to e-book agency model for future sales

Black Friday: Barnes & Noble to sell a $79 Nook Simple Touch

– David Sarno

Photo: Amazon.com's Kindle Fire, right, is displayed with an Apple iPhone 4 at a Best Buy store in New York. Credit: Scott Eells / Bloomberg

Comments Off

In a conference room at The Times last week, Mike McCue, the chief executive of Flipboard, got an email on his iPhone. It was Apple, telling him that his company's new Flipboard app for the iPhone had been officially approved. 

"OK!" he said. "This is good news."

That email meant Flipboard was on schedule for its next big launch. The company's social magazine app for the iPad has been one of the device's most popular apps, winning Apple's iPad app of the year award in 2010 and attracting about 4 million users, close to 1 in 4 iPad owners. Over the last year, McCue's Palo Alto company has doubled in size, to about 50 employees, and has locked down more than $60 million in funding.

In that time, the company has been slowly and deliberately focusing on the newly designed iPhone app.  The iPhone version of Flipboard is smaller and leaner — not a shrunken version of the iPad app but a phone-sized social media digest, meant to be literally thumbed through while on the go. Its "Cover Stories" feature distills a custom selection of elegantly laid out social and real-world news that readers can get in screen-sized bites. 

We sat down with McCue to try out the newly released app (see above video), and to hear about the company's ambitious plans to move beyond its roots as a magazine app for the iPad and iPhone. Building on Flipboard's deep links to Twitter, Facebook and other social networks, McCue wants to harness the huge amount of data being generated by users of these major services to build a kind of social media nerve center — a digital brain that listens to all your social networks and picks the most important and interesting stories, presenting them to you in a simple and organized way.

Question: That sounds ambitious. Can you say what it is you'd be trying to do?

Answer: Well, the Web as we've known it for a long time has been pages linking and pointing to other pages. But there's a new Web that's being created — some people are calling it the social Web.

People are posting a huge amount of data, and there are more social networks being created all the time — Path, Google+, 500 Pixels and many others. 

And the raw amount of Web you see on this social Web is crazy. There are billions and billions of posts everyday just on Facebook, and the growth is phenomenal. Twitter is at probably 180 million tweets a day — three years ago it was 10 million or less. Because of all this, the social Web has far more intricate and subtle links between the nodes than the more primitive Web we grew up with in the mid-1990s.

So you can think of it as a river — imagine all this information rushing past you as a user, with more friends coming on, sharing more stuff more easily, and on more social networks. The river is getting faster and deeper and wider, and it never ends. 

If a friend of yours from college gets engaged, he might post about it, and it's going to go right down the river. If you're looking at the moment, you'll see it, otherwise it could go right by. So what we're trying to do is keep an eye on that river for you — try to pick some important things as they go by and hold them for you.

Question: How do you do that?

Answer: Well, last year we bought a company called Ellerdale. It was run by Arthur Van Hoff, the co-creator of Java and a very smart guy. What he'd been doing was looking at the Twitter firehose [that's a feed of every single tweet that everyone on Twitter generates], and analyzing and figuring out what mattered to the individual user. [When Flipboard bought Ellerdale, it had already "indexed" 6 billion messages from around the social Web.]

It's really advanced technology that goes out and looks at effectively every social network. Kind of like Google crawls the Web, we crawl the social networks. Where Google analyzes links and Web pages, we look at the same thing with people. So we can tell, for example, who you interact with more frequently. Or if it's not frequency, maybe it's consistency. For instance, my mom. She doesn't post that often, but every time she does I'm going to see it because the software knows I'm interested. So we're trying to discern: What is the small group of people that you find most interesting, regardless of the network they're on.

Question: So news in the Flipboard world is both traditional media news and social news?

Answer: It's a mix of what's going on in the world and what's going on in your world, fused together. And it might seem weird that I'm looking at a picture of my daughters, and then the next flip I'm reading a story about Iran. But to me as a reader, when I'm standing in line waiting to get my coffee, those things are what I care about.

Question: But how often do our personal lives generate something that would be considered socially newsworthy?

Answer: It happens pretty frequently. Let's say you go to a friend's wedding, or Thanksgiving, or Halloween. It'd be great the next day to see what went on with your friends' Thanksgiving weekend, or all the costumes they wore on Halloween, and be able to look back and see what they wore the year before, and the year before that.

There are a lot of things that happen in your life that are front-page-worthy, especially when you pull them together with outside events or with other people, it adds even more gravitas to those events. It might even be something as simple as that you care about what's going on on "American Idol," or that you got a new dog. And everything in between. These are the kinds of things people share about on social networks every day, but the problem is that those signals are very weak, and treated equally, and not grouped with other people who are experiencing the same things. You're left to figure it all out yourself.

Question: You've got a lot of magazines and websites you work with now — the New Yorker, National Geographic, Vanity Fair, Flickr and a bunch more. Is Flipboard starting to make money for these publications?

Answer: We have about 60 publishing partners, and we just started working with them to sell ads. In particular, Condé Nast. We've only been selling ads for about three months, so it's too early to give you any insightful observation there. But readers love the full-page ads way more than banner ads. They're selling for 10 to 15 times the price of the banner ads because they're full screen. From a reader point of view, it just feels like you're flipping through a magazine.

Because we're still only on the iPad, we're only a tiny fraction of most publications' readership, much smaller than the Web. But as we start to scale to other platforms, we should become a broader part of their readership.

Question: When you say other platforms, do you mean other tablets? Like the Kindle Fire?

Answer: We think they're interesting, but we're concerned about not scaling to other devices too fast and watering ourselves down. 

The Kindle Fire is the first tablet I think has a shot at gaining critical mass beyond the iPad. And of course there are many other great Android smartphones out there too, as well as the Web itself — so there's a lot for us to think through. 

Question: You're on Twitter's board of directors — what can you say about the experience?

Answer: It's super interesting. As an entrepreneur, in many ways it's like looking into the crystal ball for what my company will hopefully go through as it starts to think about bigger challenges — scaling internationally, getting ready to go public and all those different things. Not that Twitter is getting ready to go public.  But it's a company that I think is going to be quite valuable, and very meaningful in the world, and it's exciting to be part of that.

RELATED:

Flipboard gets $50 million and Oprah in one day

Flipboard's Mike McCue: Web format has 'contaminated' online journalism

Rolling Stone publisher no fan of digital magazine subscriptions for iPad, tablets

– David Sarno / @dsarno

Comments Off

EU antitrust regulators investigate Apple, e-book publishers

posted by Technology @ 4:54 PM
Tuesday, December 6, 2011

Kindles

European Union antitrust regulators are investigating Apple Inc. and the e-book business model it uses to sell digital titles from five of the largest international book publishers.

Officials from the European Commission said Tuesday they were looking into the fairness of e-book sales agreements made by French publisher Hachette Livre, News Corp.-owned Harper Collins, CBS' Simon & Schuster, Britain-based Pearson Group's Penguin and the German-owned Macmillan.

In 2010 these companies switched en masse to a new pricing system for e-books, called the "agency model," in which publishers wrested away from retailers the ability to set prices. Before the agency model, e-book sellers such as Amazon.com Inc. sold e-books at any price they liked, much like bricks-and-mortar bookstores. (Once bookstores have purchased books from wholesalers, they can discount or mark up the prices at will.)

In the same way, before the agency model Amazon — then the only major player in e-books sales — was free to set its own prices. The company used that freedom to price its Kindle books at $9.99, a price so low that the company was generally thought to be losing money on most Kindle book sales — in the name of attracting a large group of Kindle book buyers who would be drawn to the low and consistent pricing.

But publishers did not want Amazon's cut-rate e-book sales to give the Seattle company total control of the e-book market, especially by getting customers used to buying e-books for less than the industry believed they were worth. So, at around the time when Apple's iPad debuted, the five publishers agreed to a model in which they alone could decide book prices, and booksellers such as Apple and Amazon would receive a fixed commission on each sale.

Not long after, e-book prices began to rise. At Amazon, many bestselling Kindle e-books are now priced above $9.99. For instance, only five of Amazon's 20 "best" Kindle books of the year are below $10.

That price increase may in part be what antitrust regulators are looking into. In March, EU officials raided a number of publishers, reportedly seizing contracts and executives' smartphones and computers.

"The Commission will in particular investigate whether these publishing groups and Apple have engaged in illegal agreements or practices that would have the object or the effect of restricting competition," the group's statement on Tuesday said.

RELATED:

Random House switches to e-book agency model

Black Friday: Barnes & Noble to sell a $79 Nook Simple Touch

Amazon looking to release a smartphone next year, analyst says

– David Sarno

Photo: Boxes of Kindle e-readers sit ready for dispatch in a distribution center in Ridgmont, Britain.  Credit: Chris Ratcliffe / Bloomberg

Comments Off

Carrier IQ, T-Mobile, Sprint, RIM face class-action suits

posted by Technology @ 7:40 PM
Monday, December 5, 2011

CIQ-suit

Joining the growing parade of class-action lawsuits against cellphone software company Carrier IQ Inc., suits have been filed by a group of five California plaintiffs alleging that the Mountain View, Calif., company and affiliated wireless carriers and phone makers violated state law by "surreptitiously intercepting communications" of smartphone customers.

The plaintiffs are all clients of Century City attorney Susan Yoon, who filed the class-action suits Friday in Los Angeles County Superior Court against Carrier IQ, T-Mobile USA, Sprint Nextel Corp., Motorola Mobility Holdings Inc., Samsung Telecommunications America and BlackBerry-maker Research in Motion Ltd. Each suit alleged that the companies secretly recorded user cellphone activities.

"In violation of California's Invasion of Privacy Act, defendants herein secretly intercepted, received, recorded and/or monitored" the plaintiff's communications without alerting the plaintiff, the suit against T-Mobile alleges

The suit also alleges that Carrier IQ's software "records and transmits to defendants keystrokes, content of text messages and passwords."

That assertion has been disputed by Carrier IQ and a group of security researchers, who said that a video purporting to show the capturing of keystrokes and text messages had been incorrectly analyzed by the amateur security researcher who made it.

Nevertheless, the company has stopped short of offering details about the specific types of smartphone user data it collects, saying only that "a great deal of information is available to the Carrier IQ software inside the handset."

Doubts about the types of information the company and its clients collect have led to a series of state and federal class-action suits, as well as questions from federal legislators and privacy activists.

A Carrier IQ spokeswoman declined to comment on the California actions.

"The company has not seen or been served on any lawsuit, so we cannot comment on the allegations at this time," she wrote in an email.

When reached by telephone, Yoon, the attorney, declined to discuss the suits, including whether one of the named plaintiffs, Steve Yoon, was a familial relation.

The T-Mobile suit seeks both liquidated damages ($5,000 per violation to each class member) and an injunction to prevent further alleged violations of California's Invasion of Privacy Act.

RELATED:

Carrier IQ defends itself in privacy flap

Security researchers doubt Carrier IQ video conclusions

Facebook settles privacy complaint with Federal Trade Commission

– David Sarno

Comments Off

Carrier IQ, the beleagured online metrics company that has been accused of installing spy software on millions of smartphones, has broken its silence to say the critics have it wrong.

"While a few individuals have identified that there is a great deal of information available to the Carrier IQ software inside the handset, our software does not record, store or transmit the contents of SMS messages, email, photographs, audio or video," the company said in a statement released late Thursday. 

The firm's defense came as as politicians and privacy organizations continued to question the little-known Mountain View, Calif., company, which designs communications analysis software used by some of the largest U.S. wireless carriers, including AT&T, Sprint and T-Mobile. The carriers say data collected on their behalf by Carrier IQ helps them improve their service.  

Last week, 25-year-old system administrator named Trevor Eckhart released a video (above) purporting to show Carrier IQ's app recording smartphone users' every keypress, and implying that the company was therefore able to intercept users' private communications.

But security researchers have disagreed with conclusions drawn from Eckhart's analysis.

"It's not true," said Dan Rosenberg, a senior consultant at Virtual Security Research, who said the video shows only diagnostic information and at no point provides evidence the data is stored or sent back to Carrier IQ.

"I've reverse engineered the software myself at a fairly good level of detail," Rosenberg said. "They're not recording keystroke information, they're using keystroke events as part of the application."

The difference is subtle but important. To perform commands, applications need to know which buttons a user has pushed: Your email app needs to know when you tap the reply button, and your phone app needs to know which numbers you press in order to dial. Applications therefore pay attention to which buttons a user is pressing.

But listening for a button press does not mean an application is therefore sending a record of those button presses back to the company, researchers said.

System-related apps like Carrier IQ often allow users or phone engineers to tap a series of keys in order to bring up administrative options or to display information on the phone's performance. In order to show that data, apps needs to know the correct code was tapped in — by identifying specific key presses, as it is shown doing in the video.

But Rosenberg said his look at the Carrier IQ program revealed "a complete absence of code" that would indicate key presses were being tracked and recorded or sent over the Internet by the phone.

Instead, the readouts on Eckhart's video that occur when he presses keys are "debugging messages" — informational feedback meant to help smartphone programmers verify that their applications are working correctly. In this case, Carrier IQ's developers appear to have set up the program to display a diagnostic message when a key is pressed or when a text message is sent.

"It's just spitting debug messages to the internal Android log service," sad Jon Oberheide, a co-founder of Duo Security. "It appears that Carrier IQ is indeed collecting some metrics, but I have not seen any evidence that keystrokes, SMS messages or Web browsing session content are being transferred off the device."

Carriers like AT&T, T-Mobile and Sprint have long disclosed that they collect and store information about users' locations, phone records and text messages. But what appeared to unnerve consumers and privacy observers was the possibility that the companies had gone a step further and were monitoring nearly every action a user performed on the phone.

That claim set off alarms among phone users, privacy advocates and now Sen. Al Franken (D-Minn.), who demanded Thursday that Carrier IQ explain its software and the types of data it collected.

Though Carrier IQ denied it collected message text and other personal communications, it did note that it gathers "intelligence on the performance of mobile devices" and sends it to wireless carriers. The company said little more about the specific types of data it does collect, whether users can opt out of the collection or how long the company keeps collected data.

RELATED:

AT&T says attempted hacking was unsuccessful

Facebook settles privacy complaint with Federal Trade Commission

RIM Mobile Fusion to add BlackBerry security tools to Android, iOS

– David Sarno

Video: Trevor Eckhart's video about Carrier IQ.

Comments Off

Cloud computing traffic to grow fast in coming years, Cisco says

posted by Technology @ 3:02 PM
Tuesday, November 29, 2011

Facebook-server

Cisco Systems Inc. sees a cloudy future.

By 2015, cloud computing will account for nearly 34% of traffic at the world's data centers, the huge computing stations that now process and distribute most of the Internet's information. Last year the cloud accounted for only about 11% of data center traffic.

The trend comes as data centers become an ever larger part of the way the Internet works, acting as the digital jet engines for the Internet's most-used services: Google, Facebook, Amazon, Apple's iCloud and many others. 

Cisco's first "Cloud Index" report says that overall traffic at data centers will more than triple by 2015, to 4.8 zettabytes from about 1.5 zettabytes in 2011. Cisco is one of the world's largest vendors of the networking hardware that sends data around the Internet and between servers in a given data center.

A zettabyte is an astronomical amount of data, equal to 1 billion terabytes. A terabyte is 1,000 gigabytes. Many current PCs contain about 500 gigabytes of storage. So the amount of data that will be processed by the world's data centers by 2015 is roughly what you could fit on 2 billion modern PCs.

None of that may be very surprising, as the benefits of cloud computing — including the substantially lower cost of storing and retrieving data to consumers and businesses — have been widely extolled in recent years. Cisco differentiates between "traditional" services and cloud servers; the latter is a more elastic type of computing that can grow or shrink depending on the number of active users or the types of tasks it is performing.

That can make for economic and energy efficiency gains by reducing the number of data center servers that sit idle while, for instance, people in North America are asleep. With cloud systems, those otherwise unused servers can be shifted over to perform needed functions — often for different companies on other continents.

The rapid movement of data that goes along with cloud computing has raised a number of concerns about online security, including whether consumers and businesses can know precisely where their private data is located and the extent to which cloud data is vulnerable to hackers or accidental disclosure.

RELATED:

Apple prepping movie cloud service

Amazon sweetens its deal for cloud music service

Amazon.com apologizes for multi-day cloud computing outage

– David Sarno

Image: An artist's rendering of Facebook's newest data center in Lulea, Sweden, on the edge of the Arctic Circle.  Facebook picked the location because the cold climate allows it to keep its servers cool more cheaply. Credit: Associated Press

Comments Off
San Clemente Web University: FREE Web Marketing & Advertising Classes is proudly powered by Link Web Services, Inc.