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Archive for the ‘Business Strategies’ Category

What to Expect from Web 3.0

posted by Luigi_M_Scollo @ 8:47 AM
Wednesday, April 7, 2010

What to Expect from Web 3.0

Video: Google to provide Fastest Internet in US

The buzz is growing about Web 3.0, but as usual you have to filter out all the hype, self-serving PR, old-fashioned nonsense, newfangled marketing verbiage and other noise. You will then find a few facts that you can grab onto and try to figure out what’s going on. The first thing to remember is that, like “Web 2.0,” the term Web 3.0 is not an official term of any sort, does not represent any particular protocol or standard, belongs to no one – and is used, misused and made nearly meaningless by everybody. It is, quite simply, just an arbitrary “version number” that, at most, describes how the Internet is built and how it delivers services, at least as of the freeze-framed moment in time that represents the end of 2.0 and the start of 3.0.

Sometimes it is called the “semantic Web,” but perhaps the less-used term “everyware” is more descriptive. The new scenario is one of ubiquitous computing, the advent of cloud computing where a “thin client” (no- or low-powered PC, or even just a monitor and mouse) runs cloud-based applications using cloud-based data and services. The Apple iPhone, iPod and iPad are all examples of formerly standalone devices that were integrated into the Web, and connect people in a seamless, real-time and very simple way with – well, with everything, from libraries and department stores to other people, anywhere in the world.

From Read-Only to Interactivity

One of the Web’s true “parents” was Tim Berners-Lee, who had his own notion of how the technology and the Internet developed. The first phase of the Web had read-only capabilities. It was essentially a spectator experience until read-write functionality came along (sure, call it Web 2.0) that included services to enable contribution, collaboration, content creation and interactivity. The next step in Berners-Lee’s version vision, Web 3.0, is heralded as “new territory,” where users can assemble and run their own applications, create all sorts of cooperative and collaborative enterprises, and truly put their ideas in motion rather than simply uploading stuff to this, that or the other site.

People with money invested in other, still-useful devices – phones, PDAs, fax machines, etc. – don’t have to worry about Web 3.0 making them obsolete. In addition to letting users create their own tools, Web 3.0 is another step in the evolution of usage and interaction in which the Internet holds multiple databases and content that will be accessible to many non-browser-based devices and applications. The obvious uses will be video that streams from a PC to a TV, picture frames that receive wireless updates from an online or local photo app, and phones that display items recommended by your trusted sources – friends, review sites, experts – when you’re shopping.

From Data to Knowledge

In addition to the foregoing characteristics, Web 3.0 is also said to encompass other important advances. For one thing, all sorts of inputs are possible, which means all sorts of new combinations become possible. Content can be made even more broadly relevant when it’s related to GPS, so that social networking, for example, can be enhanced by knowing who is where and doing what.

More importantly, you will get more and better control of your data and be able to establish a number of personalization systems to “wrap” your personal information with different levels and types of protection – so that you can share it widely, narrowly or not at all. Over time, the accuracy of recommendations and trustworthiness of ranking systems will help us determine which data sources to take seriously and which to avoid.

From Business Faxes to Online Games

With the rise of “linkable web apps” you will be able to use all of your different desktop, server and mobile devices and applications – telephones, fax machines and online fax services, instant messaging, pagers – and control them from a single browser window on your desktop, smartphone or handheld device. All of it will take place in an always-on, always-everywhere environment, with functionality embedded sometimes in hardware, sometimes in software, sometimes in both – so that when you need to take care of business without downloading the capability, you’ll be able to do so.

Along with more of the visual and voice-based services that are already starting to proliferate, there will be more lifelike avatar interactions in the growing virtual social networking world. This will lead to social shopping trips and virtual reality gaming far beyond anything currently being done.

In mid-2009, the “Wall Street Journal” ran a story on the development of Web 3.0 capabilities and the promise of ever-greater interconnectedness among technologies, products, services and people. The story even gave us a yardstick by which to measure the success of Web 3.0, if in fact it does succeed. If, as the WSJ puts it, “computing could become as integrated and invisible as electricity and just as important” – and we can attribute it to the new and improved Web – we’ll know that the promise has lived up to the hype. Here’s hoping!

Why You Should Create Controversial Content

posted by Luigi_M_Scollo @ 8:00 AM
Sunday, April 4, 2010

Last week, like every other week, I wrote an article. This time I decided to syndicate it, something I should be doing twice a week, but only get to about 4 times a month, and that’s if I’m feeling up to it.

This was one of the biggest traffic draws from a single article that I have had in years. It is still producing a steady stream of traffic, sales and subscribers as I’m writing this.

It’s been 2 years since I’ve gotten that much of an appreciative response, or that amount of attention, period, for an article I wrote that wasn’t widely syndicated. In fact, it only appeared in one major publication.

So what’s all the hub-bub, bub?

As you may have guessed, there was a controversy surrounding the article. First, there were several typos. Normally I’d edit the article so relentlessly that by the time the article was perfect, it would be a month since I wrote it and it wouldn’t fit into my article marketing campaign for that week.

Since I’d been kicking my own butt to get content out on schedule, even when it isn’t perfect, I took my own medicine and just sent it out the way it was. And boy were the grammar, typing and spelling police mad!

Two people wrote me that they passed my article around at their meetings as an example of what not to do. Does it count as a backfire when one of the people who sees it Googles you and becomes a client?

(Just had to get in that little dig. Forgive me.)

What else was so bad about the article?

I called my readers “punks” – in the title.

This was a calculated risk – I’d run another version of the article, a blog post, and from sharing on StumbleUpon alone it got over 3000 visitors. In this new version, the article then went on to tell my readers to basically get off their over-thinking butts and do something, then gave them two examples of things to do.

There was, of course, a vocal minority of outraged responses about this too. But, curiously, other, louder, people who read the article – people I haven’t ever met or spoken to – came along and defended it.

In the end, my slang-ridden, typo-laden, in-your-face article brought me more profitable traffic and attention than any other article I’ve written this year. It was written in a moment of passion I had at seeing a friend almost lose her house, and a peer almost lose his business, mostly as a result of inaction.

And seeing this reaction led me to go back and look at my other articles. I write all my own stuff – it’s far more profitable for those of us who are at least halfway decent at writing to write an okay article injected with personality than it is to pay someone else to write generic content.

(I still hire writers for certain things though. But I concentrate on the ones with voice and depth, and pay them more for unique, engaging writing – I don’t simply outsource to the lowest bidder. I say if you’re going to hire a writer, get someone better than you.)

If you have the ability to generate controversy with your content, do it. Not convinced? Here are seven reasons why you should consider it.

1- It’s Effectíve

Nothing gets more attention than controversy. That’s why reality shows are popular. It’s why we read the journalist who we think is making an absolutely backwards prediction about something we care about. That’s why people gossip and debate.

Why merely participate when you can be the topic of discussion?

2- Negative Attention is Sometimes even Better than Positive Attention

Nothing spreads faster than outrage. Wide exposure for a controversial view is much better than no exposure for towing the conventional wisdom line.

3- Display Your Skill at Dealing with Diverging Viewpoints

Let people see the smooth way you react to the rude comments from people who take your words personally that WILL follow. I’ve gained lifelong friends, fans and customers from them witnessing what they call poise under pressure – and I call common courtesy.

You don’t have to respond from the same type of energy that’s being directed at you. Why let someone else having a bad day ruin your day?

4- It Vets Your Buyers

For example, if you want more clients that will take your advice to heart, get off their butts, and stop making excuses, try making a video that takes a hard line and tells people to get off their butts and stop making excuses!

Yeah, you’ll get reamed for it – by people who make excuses. They will be offended and won’t ever sign up to your newsletter.

Awesome. Because the people who needed a coach who believes in swift kicks in the butt will take your advice and hungrily seek more of it.

5- It’s Fun to Do

What’s more fun than seeing something controversial? Being controversial or doing something controversial. It’s not for the faint of heart, but if you can take it, boy is that a fun ride!

6- It’s Entertaining To Experience

When people are entertained, they buy more. You probably haven’t ever noticed the music playing in the background at the grocery store. It’s there because studies show that people browse longer and thus, buy more, when they’re being entertained.

Now you see more TVs at gas stations and in convenience stores. When I used to live in Vegas many of the Strip cabs had TVs on the backs of seats before I ever saw them in regular cars.

Then there’s the classic example of commercials during our favorite TV shows.

7- It Sets You Apart

You know why bigger companies are afraid of controversy?

Me either. If you find out, come tell me. All I know is, I’m not afraid of controversy because I see it as an opportunity. It’s another way to connect, to have something to discuss, and in the case of my last controversial article, to help people.

Even if you aren’t going to make a controversial audio, video, blog post or article, for goodness sakes, do something different.

No one watches boring shows on TV, invites boring people to parties, reads boring books or listens to boring music unless they have to, for study or evaluation.

Try a little controversy and see where it takes you. If that’s too scary, at least risk being extraordinarily passionate. The spotlight can be fun.

Video Microsites – The Brand Story Campaign Solution

posted by Luigi_M_Scollo @ 8:00 AM
Thursday, March 25, 2010

Everybody wants to do more business. Everybody occasionally runs a promo, a new marketing initiative, a product launch, or a new seasonal lineup. Everybody has a website stuffed with all kinds of content ranging from the important to the useless. But only the truly smart business minds understand that campaigns require their own space and identity if they are to succeed. And when it comes to using the Web as your vehicle for such a campaign, the obvious solution is a Video Campaign Microsite.

What’s A Video Campaign Microsite?

Video Campaign Microsites are websites that employ a series of highly focused video presentations designed specifically for the purpose of promoting a single marketing initiative aimed at a highly targeted audience. Video Campaign Microsites are dedicated to delivering an engaging online experience that compels an audience to act by taking advantage of the marketing initiative’s pitch. These sites benefit from removing all the corporate clutter and irrelevant information that inhabits most business websites and generally gets in the way of an effective marketing presentation. Video Microsites are often implemented by means of a direct emaíl campaign or depending on the budget, magazine, television, or radio advertising. You can also channel corporate site traffic by means of a graphical home page link.

There are different styles of video Microsites that you can employ depending on your brand personality and the goals of the campaign.

1. New Product Launch Video Microsites
The launch of a new product or a seasonal line should be an event, and there is no better way to attract attention and generate public and media interest than to create a brand new website environment dedicated to that launch.

2. Promotional Campaign Video Microsites
A sale is just a sale, and today’s sophisticated buyers have seen it all before, so unless you make a big event out of your promotion, all you’ll end up doing is selling your regular customers the products they would have bought anyway but at a lower markup. A big media splash attracts new customers, new media attention, and old customers you’ve lost.

3. How-To Video Microsites
There is nothing more damaging to your brand or your bottom line than customers who hate you, and who tell their friends and colleagues. A surefire way to make people angry is to sell them something they can’t figure out how to use properly, and a buried FAQ, or a complicated list of instructions in twelve languages and 9 point Times Roman is just not going to cut it. A how-to video site can show people how to use and get the most out of your products or services in a way they will understand and appreciate.

4. Video Mocusites
There is one thing that you definitely cannot be on the Web, and that is boring. Boring websites are the kiss of death. The Web is a crowded place and no matter what you’re looking for, there are probably dozens if not hundreds or thousands of other companies doing the exact same thing, the same way, and probably for less money. You may think you’re different but your Web audience won’t, unless you present yourself in a whole new differentiating way; and one way to do that is with a Video Mocusite. A great example of a Video Mocusite was the Chili’s restaurant chain’s PJ Bland’s campaign.

5. Video Docusites
Where the Video Mocusite takes an entertaining, humorous, and satirical approach to communicating your marketing message, Video Docusites takes a look at the history, longevity, innovation, and success of a company in order to build confidence, loyalty, and brand identity. Ford’s Bold Moves Docusite was a good example of this kind of campaign.

6. Concept Video Microsites
A Concept Video Microsite is about presenting an idea. Some products and services are so innovative or different that they can only be sold if you communicate the concept behind them. Other products may be similar to competitors but the way they are sold is different and creative. In these types of instances the Concept Video Microsite is the answer. The SonicPersonality and 136Words sites are examples of Concept Video Microsites.

7. Sponsored Video Webisode Microsites
Sponsored Video Webisode Microsites are a great marketing vehicle for those companies with the guts and foresight to recognize what the Web is all about. These types of campaigns attract an ongoing loyal audience because they are bite-sized mini programs or episodes designed to entertain and/or educate without an overt sales pitch. If conceived and designed properly your program content delivers your emotional and psychological value proposition while the accompanying pre- and post-commercials deliver your direct pitch. Think of it as sponsoring your personal private online mini television series.

8. Demographic Video Microsites
When a company has different campaigns for different demographic markets, it should present them separately to avoid confusion, mixed messages, and a dilution of the brand identity, image, and personality.

Microsites Help You Avoid Information Overload

Fashion and apparel companies, for example, all have seasonal product lines that need to be promoted in a current, if not trendy, manner. Dumping such a campaign into your regular corporate Web environment gets in the way of achieving the campaign’s marketing goals: the audience looking for new products and promotions is not interested in your Investor Relations or Career Opportunities, and likewise, the people looking for jobs and investment information aren’t interested in your holiday specials. It doesn’t matter how good your presentation is if you bury it so no one ever sees it. If website visitors can’t find what they’re looking for fairly quickly, they’re gone.

And why should a fashion or apparel company use video at all? The answer is simple: there is just no better way to present how a garment looks on a real person from all sides and angles, and when they move. Add a little voice-over description and you’ve got your little fashion show designed to move product whether online or in-store. Too many companies, especially e-commerce companies, still ‘think print’ even when they are using the Web as their main marketing communication vehicle.

Microsites Help You Avoid The Confusion of Mixed Messages

If there is one thing that will kill your marketing, branding, and positioning faster than anything else it’s sending mixed messages to multiple audiences using the same venue or vehicle. Fast food companies are continuously running promotions and they use television as their primary marketing communication vehicle. The problem is television commercials are a shotgun approach: you broadcast a commercial and whoever sees it, sees it. Sure there are sophisticated demographic analyses of those who watch what and when, but even with that knowledge the perception-leakage is substantial.

How to Make a Website Successful

posted by Luigi_M_Scollo @ 8:00 AM
Tuesday, March 23, 2010

When doing business on the Internet, there are many ways in which you can make a website successful. Although the look of your website is important, fancy websites don’t make sales. There is much more to creating a quality website. To make a website successful, you must create a website that will be of interest to your target market and make them want to visit your website over and over again. In addition, your website should lead your visitors to take the action you desire, such as joining your mailing list, or making a purchase.

Selecting a Website’s Niche

The first step toward how to make a website successful, will be to target your website for one specific niche. For example, if you are designing a website about wine, everything within your website should relate to wine.

Selecting a Website’s Keyword Phrase

You must also select the most relevant keyword phrase for each webpage. A keyword phrase is two or more words that best describe your webpage. For example, if your webpage is about ‘making wine,’ your best keyword phrase would be ‘wine making.’ You should use your keyword phrase a few times within your webpage, as this will enable the search engines to determine what the website is about. This is a very important step to make a website successful.

Using HTML Heading Tags

When you begin writing your content, it is very important that you use the HTML H1 heading tag with your main title at the top of your webpage. In addition, use the HTML H2 tags for your sub-titles. This is very important, as some search engines place relevance on the text displayed with heading tags.

As the default text for the H1 heading tag is very large, you may want to use CSS style sheets to display the heading tags in the font style and size you prefer.

Using META Tags Within a Webpage

Another step to help make a website successful is to include META tags between the HEAD tags of your webpage. META tags help the search engines to know what keywords are relevant to the webpage. They are also used to tell the search engines what the webpage is about. Many search engines will display this description within the search results.

Backgrounds and Text

It is always best to display a webpage with a white background and black text, as this will make the text easy to read. Distracting backgrounds will make the text hard to read. A good rule of thumb is to just use common sense and keep your website simple. This alone is a great way to help make a website successful.

Animated Graphics

If you’re using animated graphics, it is important that you use them sparingly. Graphics that continually flash are VERY annoying and may prevent your visitors from returning to your website in the future.

Navigational Links

It is very important to include good navigational links on every page. They should be displayed at the top, bottom, left or right side of your webpage. In addition, your visitors should be able to get to any webpage within your website within four clicks.

Webpage Layout

Always be consistent with your webpage design. This is a very important step to help make a website successful. The layout for your website should be the same on each page. If you make it different, your visitors will become confused. In addition, it will make your website appear to be unprofessional. Your website design should include the same layout, logo, and navigation setup on each page.

Spelling and Grammar

Always make sure you proof read and spell check your webpages for errors. It is also very important that your webpage doesn’t have any broken images or links.

Important Webpages

When you launch your website, it is very important that you include the following webpages:

About – The ‘About’ page is used to tell your visitors about you and/or your company.

Privacy – The ‘Privacy’ page is used to let your visitors know what you do with their personal information, such as their email address.

Terms and Conditions – The ‘Terms and Conditions’ page should be displayed on your website for your protection.

Site Map – A ‘Site Map’ is used to help the search engines index your website more easily.

You can learn more about all of these pages by doing a search through your favorite search engine. They are very important and will help make a website successful.

Website Interactivity

Another way to make a website successful is to make the website interactive. This can be done by including a targeted forum that complements your website, a form in which they can subscribe to an ezine, a feedback form to enable them to give their opinion, or an informative blog in which visitors can comment.

Web Browsers and Screen Resolutions

When you begin designing your webpage, it is HIGHLY recommended that you install the most popular web browsers on your computer. This will enable you to see how your website will display in different browsers. You will find that your website may look great in one browser and terrible in another. It would be wise to design your website to display properly in Firefox and then it should display properly in Internet Explorer, Opera, etc.

It is also important that you view your website through different screen resolutions. You can either open your webpage in your browser and then change your computer’s screen resolution, or there are website’s online that you can visit, such as Any Browser, to test your website.

If you follow these simple guidelines, you can begin to make a website successful in no time.

How Many Links to Get to the Middle of Google Page One?

posted by Luigi_M_Scollo @ 8:00 AM
Saturday, March 20, 2010

Everyday it seems, people are asking me about the optimum number of inbound links they need to acquire for their website in order to rank well in Google.

My answer is going to seem a little flip, but it is the honest, best answer.

Answer: You need more inbound links – of equal or higher quality – than what your competitors have.

Albert Einstein argued that any mathematical formula that required pages of calculations did not contain within it “the mind of God”.

So when Albert Einstein developed E=mc2, then Einstein had fulfilled the promise of a simple formula that could encompass the brilliance of God.

When people wonder how many inbound links they need to acquire to rank in the Top 4 of Google’s search results or even the Top 10 of Google’s SERPs, they are generally hoping that someone will be able to give them a numeric answer, so that they know whether they can afford to undertake the process or not.

I understand the WHY of the question, but there is no canned answer that will work for everyone. Remember, your competitor may be asking the same question and undertaking the same processes as you are, trying to accomplish the same goal.

You can’t truly begin to understand the answer to this question, until you have taken the time to do an Inbound Link Comparison Analysis of all of your competitors in the Top 10 spots of Google’s SERPs.
• You need to look at the Top 10 listings in Google for a particular keyword.

• You need to do backlink checks for all ten URLs in Google’s search listings, and you need to check those numbers across a variety of sources, including Google, Yahoo and any other tool you can find to do a check. (Google and Yahoo both tend to understate the actual link counts. While Yahoo will show you more than what Google does, they also show a number of “no consequence” links in their results.)

• You need to look at the quality of a few of the pages that provide links to the URLs in the search results.
This is not an easy process to undertake. I have done it before, but the best you can hope for is a “snapshot” of what is out there, and therefore, what you need to accomplish.

Note: If Wikipedia turns up in your search query, few people with small budgets will ever be able to dislodge Wikipedia in the search results. What they make up for in a small number of inbound links, they more than make up for with links from dozens or hundreds of PR4, PR5 and PR6 pages. Wikipedia is the king of Internal Linking, and they use that to a great degree to rank extraordinarily high in Google’s search listings.

Your analysis should seek to uncover how many links a page has to it.

As a general rule of thumb, Google will show you less than 1% of the existing number of links for a web page. Yahoo will sometimes show closer to 5% of the existing number of links for a web page, but they will not show you the highest quality of those links.

So, as you strive to gain a “snapshot” picture of the playing field, you want to take Google’s Inbound Links number and multiply that by at least 100. Then you want to take Yahoo’s Inbound Links number and multiply that by at least 20, then cut the number in half to acknowledge the number of worthless crap links they have in their database. Once you have achieved these two numbers, then I tend to call the truth “somewhere in the middle”.

With your “somewhere in the middle” number in hand, you then need to look at the quality of links to a few of those search listings, to get an idea of whether those links exist on higher quality pages or simply junk pages.

If those links are on junk pages, then the goal could be achieved by just working the numbers. But if there are a lot of high PageRank pages in the mix, then whatever number is in your hand, should be multiplied, perhaps 100-fold, to overcome the quality of pages that link to your competitors.

If you get the idea that my simple formula leads to a complicated answer, then you are right.

All of the numbers that I have included in my sample formula are based on rough speculation, as the “snapshot” offers you your best hope of understanding the challenge in front of you.

While the number of inbound links may be relatively easy to determine, the link quality is a factor that is really hard to pin down.
• If you determine that you only need 300 inbound links to rank with the big boys, you may be right.

• Your 300 inbound links number should also be quantified against the number of links that Google will count worthy, so you may need 1200 links to get 300 links that Google will deem worthy. This calculation depends more on the “quality of your content”, rather than the “quantity of your content”.

• When all is said and done and your 300 Google-worthy links have not yet put you on page one, then you know that the quality of the links pointing at your competitors is greater than the quality of the links pointing to you.
If you were hoping for an easy answer, I am sorry that I could not help you with that.

But with this explanation of the challenge, you may be better prepared to answer the big question, the question that is really on your mind:

Are my hopes of achieving good rankings in Google within my reach?

I tend to throw “worry” to the wind and just start working. I don’t worry if I can afford to do it or not. I simply start doing, and I know that in one month, one year or five, I will have built enough value in my website that my competitors are going to be the ones who are trying to figure out if they can unseat me!

How a Blog Can Seriously Help Your Business

posted by Luigi_M_Scollo @ 8:00 AM
Tuesday, March 16, 2010

If your business website doesn’t have a blog, get one. A blog, if done right, can act as a direct and indirect mechanism that brings large amounts of qualified visitors to your site, many of whom may become customers.

This is mostly related to the way blogs interact with search engines and the traffic I am speaking of will come from search engines, mostly Google.

Before I explain how you can do this to help your website, let me first give some background on how search engines work, Google in particular.

When it comes to optimizing your website (or blog for that matter) for search engines you must always keep in mind two things: on-page optimization and off-page optimization.

On-page optimization is the elements of a Web page that better optimize it to be found and ranked well in the search engines. These elements can include on-page content such as the actual sentences and paragraphs on the page, the headlines (or headers or Hx tags), the links, the links’ text, the title tag and much more.

Off-page optimization means the things that are done on sites besides your site, namely link-building. Off-page optimization is the process of creating links (or causing others to create links) on other websites that point to your site. Inbound links as these are often called have a major impact on how well you rank in search engines. Generally speaking, the more inbound links, the better. But the quality of the sites with these inbound links, or the way the search engines perceive the sites, is even more important.

To rank on the first couple of pages on the search engines requires work on both on-page and off-page optimization.

Two additional and important pieces of information that you’ll need to understand are related to site content and internal links.

Search engines also very much love new, original and quality content, and they like to see your website regularly adding this kind of new content. You don’t need to add pages every day, just add pages at the same rate over time. So if you add a page a week to your site, keep it at around that same pace, or increase or decrease gradually.

A website can be considered a living entity in a sense. It certainly shouldn’t be static. It should grow over time. And the fantastic thing about content is that the more of it there is on your site, the more chances you have of getting found in the search engines.

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The idea that inbound links help your search engine rankings that I explained above can be extended to your internal pages as well. In other words, the more links to a particular page coming from other pages within the same site will boost that page’s rank as well.

Think of it this way. If you had a ten page site, including a product page and every page on the site contained a link to your product page and, if all other things were equal, your product page would rank higher than the rest of your site’s pages (besides the home page which is given a little extra weíght).

Now let’s consider what would happen if there were only you and your competitor in your industry (if only that could be true!) and your site still had those ten pages while your competitor’s site contained one hundred pages. Furthermore, your competitor set it up the same way as you where he added a link to every page on his site that pointed to his product page. If all other things were equal, his product page would outrank your product page every time. Why? Because he had 100 internal links pointing to his product page and you only had 10.

If you put all these pieces together now, on-page optimization, off-page optimization or link building, content creation and internal linking, can you begin to see why a blog may be a good thing? A blog helps with all of these.

A blog that is regularly updated is providing a mechanism for adding fresh content on a regular basis. Plus, it’s so easy to use a blog that anyone can use them, so even if you or your employees don’t know a thing about Web pages and HTML, you’ll still be able to add new content to your site.

Consider this. If you add fresh, quality content to your blog on a regular basis by writing posts, something the search engines love, and within each post you link to an important page within your site, let’s say your product page for instance, you’re now building links to help your rankings using your blog. With this additional link your product page gets that much more boost in the search engines.

Remember how I explained that links from within your site help your rankings? Adding links within your blog posts pointing back to your other important pages that you want to rank well is a great way to help your rankings.

And every time you publish a new post, you’re giving the search engines one more entry point into your site. Your site will quickly get bigger, and with each new page your site gets more visible.

Keep in mind that the links you make within your blog posts should be relevant. Only link to your product page from a post that has to do with your products. And also, blog posts ought to be useful to your site visitors. The less you talk about your products and instead offer useful, free information that people can use, the more traffíc and repeat visitors you’ll get.

Remember that people really don’t care about you, your website or your products, they only care about how you can help them. If you sell furniture, a blog post about how to find the best deals on furniture would be far better than a post about how your chairs are the best in the world.

One important thing to remember is that if you plan on creating a new blog for your business as a way to augment your website be sure you put the blog on your actual domain. This means that you would not use a remote service like Blogger.com. Instead, you must have the blog on your business website’s address (or domain). For example, if your website address is http://www.yoursite.com/ then your blog should be located at http://www.yoursite.com/blog or http://blog.yoursite.com/

By adding a blog to your business website you are creating a way to get additional traffic. You’ll get direct traffic from your posts, which get indexed by the search engines and drive traffic to your site from searches. And, you’ll get indirect traffic from your other site’s pages ranking well in the search engines because they have links pointing to them from your blog posts.

You’ll be regularly adding fresh content to your site, which search engines love, thereby creating more ways to be found in the search engines at the same time. And each post provides a new chance to create a link or two to other pages and blog posts on your site, thereby boosting those pages’ rankings.

Like I suggested at the beginning, if your business website doesn’t have a blog, go get one.

Social Networking for Business Guide

posted by Luigi_M_Scollo @ 8:00 AM
Monday, March 15, 2010

It seems like there’s an over-abundance of social sites nowadays. For a newbie, it can be quite intimidating when first joining a network or two and building a community. A handful of questions may run through your head:

• Which networks to join?
• How to participate?
• What’s enough, or too much?
• How will it help my business?

So, to answer some of these, I’d like to present my “Social Media For Dummies” overview. First, a quick recap of my favorite networks and what they’re about.

Facebook – The ultimate platform for keeping up with (stalking) friends. I joined Facebook way back in 2005, you know, when it was just for college students and before you could even share photos (gasp!). I’ve witnessed the evolution of this mega-network over the years, and it has become, not only the 4th largest website in the world, but the best place to find people, keep up with them, and inform them. It is the son of Classmates.com on every possible steroid ever ingested by humans. The ability to share and communicate with friends and colleagues is seamless. Overall, Facebook is a great place to start your social networking endeavors.

LinkedIn – A must-have in every business person’s arsenal of tools. If you are (or hoping to be) in business of any sort, LinkedIn is a great place to set up shop. Very similar to Facebook, minus the annoying applications, plus job postings and resumes. This is where you network with those in your industry, join groups, research companies, and prospect clients. Build your credentials by asking colleagues for recommendations or head to the “Q&A” section to provide advice.

Twitter – Share, Learn, Meet. I wouldn’t be surprised if Webster adds a new definition for “tweet” this year. Within the first half of 2009, Twitter has gone from nearly 5 million users to over 23 million. It is the social media platform of choice at Fortune 100 companies. Easily share links, pictures, videos, articles… Oh, and personal updates… with followers. Twitter is kind of like the cocktail party of social networks. Here, you can easily reach out to strangers by tuning in to their tweets or quickly replying to them. A limited amount of customization keeps annoying advertisements and outlandish profiles at bay, unlike the outdated MySpace.

Digg, del.icio.us, StumbleUpon, reddit, etc. – Social Bookmarking to share and store your favorite links. You just read an article over at NYT.com that you loved. Use one or more of these bookmarking sites to share it with the world. Looking for information or articles on a certain subject? Head to one of these sites and search your topic, you’ll be able to peruse a list of articles or sites that others have found useful or interesting. Not only are these great for sharing, but storing sites for later use as well. Say you have a home desktop, a netbook for travel, and a work computer… customize your bookmarks and easily access them on each computer without updating each machine.

FriendFeed – All of your networks in one place. FriendFeed lets you put all of your networks in one big stream. Users can see your Facebook status, latest Tweet, pictures posted on Flickr, blog post, bookmarked article and much more when they follow your feed. Much like Twitter, but a whole lot more.

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These are the networks that I tend to spend most of my time on and are probably some of the key ingredients that should be in the pot. Every person and business is different and may need to change their recipe accordingly, but the key to all of these is to contribute and become a part of the conversation.

Now What?

So, now that we’ve covered some of the major players in the social networking field, it’s time to discover how we can use them. As a person in business, especially an industry with a significant amount of its target market online (which is really all of them now), you’ve got to understand that these networks are an integral part of their lives. Just like in previous decades where television commercials were considered a major part of any advertising/marketing plan because every one watched TV… now, as many are leaving cable in the dust and turning to the Internet for their information and entertainment, it’s more crucial than ever to join the ranks of the digital pioneers.

However, the people using these networks are smart. They don’t fall for blatant advertising traps like they used to. They want to know that there’s something in it for them. If your product isn’t it and that’s all you’re talking about on Twitter, then they’ll ignore you. Social networks aren’t about advertising – they’re about building relationships.

Say you run a small business, maybe you own a restaurant, a clothing boutique, a PR firm or a chiropractic firm… What is in it for you?
• Take a look at your customers or clients when they’re in your office or store. Are they on their iPhone or Blackberry checking email? Did they mention finding you online? Did they hear about you from a friend? If you can answer “yes” to any of those questions, then you’re missing out on connecting with your customers and should probably put on a pot of coffee, cause you’re going to be here for a while.

• Social media is a chance to be at your market’s finger tips when they look at their phone or get online in a friendly and non-obtrusive way.

• You can quickly address customer service issues by communicating directly with the customer.

• Prospect new clients.

• Learn about trends in your industry, stay up-to-date with competition and network with power players in your industry.

• Provide existing customers incentives, coupons or interesting information to keep them tuned in to your brand.
Many people will pay thousands of dollars trying to get these things with traditional techniques. Social media is free… despite, of course, any operating costs like time and possibly design fees to add a professional touch. You need to be on here… Do a Google News search for “small business social media”. BusinessWeek, LA Times, NY Times will be some of the publications insisting you buck up and make it happen.

How to Participate Effectively:
• Do not start a social media campaign if your intention is free advertising. No one will listen and you will waste your time. Period.

• Take a minute and figure out what you want to get out of being involved in social networks. Research how other businesses have been successful. Make a plan. Mashable is a great place to learn about social media.

• Twitter is a great place to find people in your area, geographically or by industry, and interact with them. Start a conversation, always give if you ever want to receive and don’t constantly advertise. No one likes spam… so don’t spam your followers with pleas to go to your website or go into business with you. Provide your followers a coupon or discount if you’re hoping for business from them… Keep them up-to-date on any changes to your menu or services… Share fun pictures from happy customers… Follow-up with an unhappy customer or use your competition’s bad customer service as a great way to introduce you into their lives. Just remember to keep it real, be you, because every one wants to know that there’s a human behind your username.

• Facebook is generally most successful for companies with a large following or customer base. But that doesn’t mean you should skip it… create a personal profile so you can network with friends and family. By being there, you can instantly share things about your business with people who already like you and will probably listen more than the average stranger. By keeping your brand in their mind, they’ll be more likely to spread the word and pass you along to their friends, and so on. Word of mouth, my friends…

• LinkedIn is a must for anyone in business. Very straightforward here, like a virtual resume on steroids. It’s always good to network with past and present colleagues and continue to build relationships, because you don’t know when you may need them or vice versa.
Last Words: Keep your brand consistent among all of the networks you decide to join. Monitor your brand using tracking tools. And remember to Collaborate, Communicate, and Participate.

How You Use Social Media Can Kill Your Business

posted by Luigi_M_Scollo @ 8:00 AM
Saturday, March 13, 2010

The social media movement has expanded the number of people we can reach and connect with on a personal level. The new relationships and connections we create with people all over the world can have a profound effect on our personal and business growth. We learn about cultures and nations that we were, perhaps, previously ignorant of. None of this is a new concept, but what may be is how quickly you can destroy your business by using social media incorrectly.

Transparency is a Utopian Concept

Not too long ago, Michael Fortin wrote an article titled Don’t Be Transparent, Be Authentic Instead. That article is an important read for any social media wrangling business blogger and you can search for it online.

That article is the tip of the iceberg in the concept of ‘transparency’ being too Utopian to work within the jaded confines of our society. Of course, true transparency is ideal. Many things about a perfect world are. Unfortunately, as a group, most of the world isn’t ready or willing to accept true transparency without penalty.

When Transparency Fails

Let me give you a couple of examples of transparency failure we’ve seen.

Failure 1: We had a copywriter who was posting on Twitter about the work he was doing. He made several posts within a few hours which were ugly complaints about a client and how ’stupid’ he felt that client was. We obviously considered this unacceptable and immediately removed him from our list of subcontractors, but think about this: If he was hoping to use Twitter to get more client work – how many potential clients just read that and thought… “I’m not going to risk being badmouthed on here, I’ll find someone else.” Everybody gets frustrated, but what if the client he was working on read that? Put it this way, if you wouldn’t say it to your client directly – don’t post it either.

Failure 2: We had a designer who was a day late returning her design phase work. When we contacted her, she said she had a family emergency the night before and was unable to send in her work because she wasn’t home. A quick check on Facebook showed that she was actually out at a party that night and posted multiple times while drunk talking about how much she was drinking and even hinting at wanting to bring a man she met there home with her. Obviously, we relieved her of the design work, handed it to another designer who caught up on the time schedule, and didn’t again work with her. In this case, people are allowed to have a life, we understand that. But if you cannot get your work done and have to lie about why – it’s a problem. If you do not have enough class to not post details about your ‘wild nights’ to everybody on your social networks — that’s also a problem.

How We Monitor Social Media Conversations

My business has been around for over a decade and is very focused on client satisfaction and excellent treatment of our web design clients. We have a network of hundreds of copywriters, designers, and coders who work with us on projects. However, even with screening of those experts when they come on board with us – you don’t always know someone until you have observed them over a long period of time.

That’s why we monitor what they say online.

How do we do that? Well first we get as many of their social profiles as we can. Usually, we ask for a list of them. We’ve also found that most people won’t provide them all. We then Google search the usernames of the ones they have given us because most people use the same usernames over and over. We also monitor blogs, and check for listings of social networks on those.

We have a system set up to consolidate all their social media comments into one master feed. That master feed can then be browsed directly to see what they’re up to, but that’s a lot of things to read each day. What we do is take the master feed, run it through a filter that creates two sub-feeds based on certain things we think are important to monitor. The first sub-feed is created by running the master list through a keyword & synonym filter that pulls out words related to business – for instance, “client” “business” “work” etc… The second sub-feed has a filter that runs their posts through a check for foul language and words like “sex” “drugs” “drunk” etc… There are hundreds of words in each filter.

Seem a bit ‘big brother’? It probably is – but reputation and client treatment is very important to us.

Here’s the thing: If we can read it and you can lose work with us over it… how many POTENTIAL clients did you lose also?

7 Ways to Edit Yourself

We’re not suggesting you stop having a life and stop making mistakes. You can post about those things and it simply makes you a more interesting person to read about. Just use common sense:
• If you wouldn’t say it to a client or boss – don’t say it where they can read it either.

• If you wouldn’t say it to your grandmother – don’t say it on your public posts.

• If you wouldn’t say it to a police officer – don’t post it on your social networks. For that matter, don’t do it either.

• If you plan to lie to your boss – don’t put the truth where they can see it.

• If you plan to go out and get drunk and know you have a tendency to post while drunk – give your phone to a friend to keep for you.

• Learn how to use privacy settings and understand how visible your posts are on different social networks.

• If you want a place to vent – create a completely different identity for yourself to do that. Name no names in your posts, and make no connection to your other profiles or email addresses.
Consider it all part of Internet Etiquette. Social networks are great to hear more personal things about someone and we encourage people to share a bit of themselves online (using normal cautions etc..). In the long run, full transparency is too Utopian for our modern world to handle well. We’re still at a point in our societal growth that when someone seriously calls a client an idiot – they tend to get a bit upset about it.

Social Media and Conan O’Brien

posted by Luigi_M_Scollo @ 8:00 AM
Monday, March 8, 2010

The way I see it, NBC has little chance of survival in the next ten years. They’ve proven themselves so caught up in the normal TV schedule way of thinking that they fail to understand their audience, what little of it is left.

Their lack of knowledge about social media, how it’s formed and how it can control the conversation is part of their failure in this situation and may very well be part of their failure as an organization.

Conan O’Brien on the other hand was able to harness the internet and social media to make a stand and, in the end, become more famous than he ever was before.

I’m going to explain this slowly, for the folks at NBC, if they are reading this. Let’s think of Conan O’Brien & Jay Leno as a brand, and that the internet is the next big media thing, where there will be millions and millions of Americans making decisions about their life based on what they read on the internet. When people run a search on this website called GOOGLE, they get thousands of pages of choices that they can read about the topic in which they are interested. That perhaps in the future, someday, consumers and people who watch television (aren’t they the same?) will be able to type in “Conan vs Jay” and get real time results that help shape their thinking about the subject, and therefore create brand identification and/or brand alienation depending on what happens.

Now for the rest of us, who understand Search Engine Marketing, Search Engine Optimization and a bunch of other three word phrases with Affiliate, Marketing, Search and Interactive in them, here is some more high level explaining.

NBC, as a company, is still very much focused on Television being the predominant source of entertainment in the next ten years and hasn’t done much thinking beyond that. Despite paying people like Jay & Conan ridiculous amounts of money, their audience base plummeted each year as more and more people turned to independent internet entertainment. So they did not consided exactly what might happen, if they started to make changes in their schedule, move Jay Leno back to his previous slot and basically kick Conan to the curb.

Jay Leno, as funny as he might have been, isn’t exactly a representative of a modern, fast-paced, growing generation. He might get some people to stay up and watch the news before falling asleep during his monologue – but on the whole, no one can say he has his finger on the pulse of… well… anything.

You say, and perhaps the executives of NBC say, “we need to prop up our affiliates and their news shows, before we lose them.” So what? Television as a medium is on the way out, or at least changing. I don’t know anyone who actually watches the news at 11, let alone cares that Jay or Conan are right after it. The news has no relevance, since most of us have already learned about it 6 hours earlier from some blog or websites. As for humor and jokes, we’ve already spent most of the day on YouTube instead of doing our job, watching some kid falling down five flights of steps while eating a cheeseburger. Jay Leno isn’t going to keep our attention for more than one minute, while we wonder what his chin would like in 3-D.

So, what does this have to do with marketing? First of all, Conan O’Brien has managed to come out looking cleaner than a toothbrush at a Palin family reunion. When you google results regarding his dispute with Leno, you find tons of commentary and articles supporting him, putting him out there as the champion of the people, the underdog, the teabagger of comics.

While it’s more than likely he will just appear on another network, there is also a chance that he will take this momentum and create something completely unique on the internet. Anything he does on the internet will immediately be covered with millions of links, tweets and AIMs – all pointing to his new project. With the NBC money that he is walking away with, he could easily just make his own website, his own comedy channel, his own comedy network and become very wealthy on just the buzz surrounding his name.

I sincerely believe that Conan knew exactly what was going to happen, and used the internet to his advantage. Many of his writers and publicity team are very modern, having grown up on the internet. They knew that if they needed good publicity they would only have to turn to the internet in order to get the point across.

They used social media to covertly create “I’m with CoCo” groups while at the same time constantly making sure there was new “buzz” to pass around on twitter. From posts on Craigslist of Conan selling himself to the highest bidder for favors to late night tweets from the writing staff to their fan base, they knew that they could always win the war with an audience – that frankly is a lot more internet savvy than the Leno fan base.

Anyone engaged in social media marketing, needs to look closely at how Conan did this, how he made it seem to be organic and natural and then allowed it to seemingly take its own course. He knew how to create buzz, but more importantly content for internet buzz fodder. He knew that the one-liners that could be posted on Twitter were a thousand times more powerful than any ten minute monologue that could be spoken by …urhmm… that other guy.

39 Tools for Marketing Your Small Busíness Online

posted by Luigi_M_Scollo @ 8:00 AM
Friday, March 5, 2010

Thousands of free online marketíng tools clamor for attention, with new ones popping up every week it seems. You know you should be doing more to reach out to your customers, but just researching which tools to use can be a vast time investment, even if they don’t require a big financial outlay.

Below is a compiled líst of the most popular (or most useful) low-cost or free small business marketing tools. You might be using some of them already, but you’re sure to find a couple that will round out your small business marketing toolkit nicely. And, if you’re just starting out marketing a new busíness online, this líst may help point you in the right direction.

Directories

The Open Directory – A staple of the SEO crowd, this directory can be tricky to get into but well worth it for the link juice it passes along to your site.

Yahoo! Directory – It’s not free – this directory will set you back a couple hundred bucks a year – but it’s well worth it for inclusion.

Best of the Web Directory – This directory has been around a while and can pass along some good PageRank to your site.

Niche Directories

Find the directories in your industry that pass along good link building opportunities. Some examples to get you started: SBDGraphics.com for ad agencies, web developers, printers and other graphics professionals; sbdpro.com for small businesses and businesses that serve them; Cpapro.com for the accounting industry; SEOAlpaca.org for alpaca breeders, and so on.

Press Release Distribution Services

Marketwire – The most bang for your buck from an actual wire service, Marketwire’s prices are lower than PR Newswire and Businesswire. This newer service is built for powerful online exposure, and you’ll enjoy the full online distribution with any geographical AP wire distribution. (Sometimes you can get statewide wire distribution for nearly the same cost as only your local metropolitan area.) It’s great for building inbound links – just choose the SEO Enhanced option.

PRLog – A good-performing free press release distribution outlet, PRLog press releases rank really well and for a really long time if they are written with SEO copywriting best practices. Press releases include three links, though they are URL based (starting with http) rather than text anchor. PRLog also lets you create your newsroom where all your press releases reside, as well as an “about us” page and product showcase area.

PitchEngine – A relatively new PR-for-social-media site that promises to let you create and share press releases easily and for free and syndicate content to Google News. Lets you include HTML in your press release, so you can use keyword text anchor links. The site is marketing itself quite aggressively and will likely build a big presence quickly. The only catch is your release will disappear off the site after 30 days if you aren’t a paid member ($50/month for your press room).

Emaíl Marketing

AWeber – AWeber makes it easy to start building your emaíl marketing líst, if you haven’t already. For less than $20/month, you can build unlímited newsletter lists, send unlímited email blasts, and email unlímited autorespond messages to up to 500 subscribers/líst. (Then it’s $29/month up to 2500 subscribers.) Also offers a recurring 30% commission – a pretty good affiliate program for a service you’ll appreciate enough to recommend to others. (Disclosure note: the link above is our affiliate link. We’ve been using the service for 3 years now, after trying out Constant Contact and researching about 20 other providers! Most either do autoresponders or email blasts/newsletters – not both.)

Content Sharing Websites

Squidoo – Create a lens around your business area. A good one with lots of information will even rank in the search engines and can bring traffic to your web site.

Scribd – Share your expert content like white papers and articles. You can make them available for free or sell them. You can submit documents in PowerPoint, Word, PDF and many other file formats.

SlideShare – Post your presentations and documents online for others to view and share. This is a great way to get exponential exposure for your sales or marketing materials – or share documents privately. See some tips for getting more visibility with SlideShare: http://bit.ly/aNXmS2

Flikr – Does your product or service translate well visually? Use this popular photo sharing site to get more eyeballs.

Blip.tv – A video-sharing alternative to YouTube, blip.tv lets you embed links in your descriptions and create a TV station showing all your videos in one spot.

Social Networks

Facebook – Create a page for your business. Feed your blog in. Start a group. Get fans. Advertise to targeted users if your products appeal to the Facebook crowd (which is basically everybody nowadays). See using the new Facebook business page layout to learn more. Stop by our page and become a fan, too!

MySpace – Take a second look at this medium for social networking. According to MarketingProfs, more than half of MySpace.com users are 35 or older. Explore using MySpace for your business.

LinkedIn – Like a virtual Rolodex. Build your professional profile, link up with other professionals, join groups or even start a group. Participating in Q&A’s related to your profession is a great way to build credibility and visibility.

Ning – Build your social network around your business. You may even get your network into the search engine results pages. Learn more about using Ning for business. (http://bit.ly/amLKcE)

Read “Utlize Social Media to Gain Additional Exposure for Your Site” (http://bit.ly/bcoWEQ) for more information about social networks and how they can drive targeted traffíc to your site.

Social Bookmarking

Digg – Getting your content on the home page of Digg is one way to bump up your web site’s traffic by thousands within minutes. This can result in valuable links to your site. Start with this beginner’s guide to Digg.

StumbleUpon – Build friends and send them your articles to rate. More thumbs up will get your article shown to more people outside your network and can result in thousands of visitors every day. Tips for using StumbleUpon.

Reddit – Even if your content gets buried on Digg, it can flourish on Reddit – which can be a catalyst for jumping to the home page of other social bookmarking sites. Learn more about the types of topics that do well on Reddit.

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