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Archive for July, 2010

5 Steps to a Social Media Avalanche of Customers

posted by Luigi_M_Scollo @ 8:00 AM
Saturday, July 31, 2010

5 Steps to a Social Media Avalanche of Customers

“Build it and they will come” the saying goes.

Not.

You can build a blog or video site and you can still be
lacking connections.

Connection is the nuclear core of social media. But you must
make an effort in order for that to happen.

Whether you have a social media home business, traditional
brick and mortar business, or an online business, you must
get into the social trenches and connect and converse. It is
that simple and that plain.

It is all about connecting and creating a magnetic
conversation with people that draws them towards you.

But why are people in social media not doing that?

Maybe they do not know this powerful 5 step “Avalanche
Process” for getting new customers and keeping them in
social media.

The first thing you must do is connect with the social media
culture. It is what marketing is about in social media. Some
people think that they can be anti-social in social media
and think they can broadcast their message and people will
still come.

That simply is not going to happen. Not in social media. You
do not build ‘it’ but instead, build relationships that can
become doorways and then eventually become customers.

Here is the “Avalanche Path” you can follow:

1) Connect –> 2) Conversation –> 3)
Value –> 4) Doorway –> 5) Customer.

Let’s take a quick look at each step:

1) Connect

Connection with people is where success in social media
starts. Connect with people on Twitter, on Facebook, on
LinkedIn, on Youtube, on Orkut, or every other niche site
out in the social sphere that matters. You must connect.

Here’s a little tip:

Connect to those who are looking for you. They will find you
if you are visible, and accessible to connect to.

2) Conversation

This step is where the conversation with people starts. You
talk about the prospect and where they want to go. You talk
about what they want to talk about. You study their profile,
pictures and videos on their social sites because you can
learn a lot just by paying attention.

Then make sure that you stay in touch and listen when they
are communicating with you. If you do that, they will want
to stay connected to you.

3) Value

This step is where you bring in the magnet to pull them
towards your message. Show them value they can obtain with
your message in their life. Show them how your message can
help expand, increase, enlarge and improve their life. You
do it through tips and how to’s in videos and blog posts
and podcasts, as well as tweets and twips. Show them how you
can make their life easier and show them how to do something
they want to learn. You show them how to be or do something.
If you can increase the size of their dreams, you can get
them as a customer.

The more value people perceive you have for them the more
likely they will walk through the “Doorway.”

4) Doorway

This is the doorway to conversion where you convert them to
a customer. You must convert prospects into customers if
you are going to have any kind of business. That is simple
to do.

Give them an offer where “No” is impossible to say. That is
the secret. Give first and then make the offer so compelling
they cannot say “No.” We do it all the time. We just ran a
social media special on our training products and it blew
the roof off our shipping department. It has created a flood
of new customers and new orders for us. All we did was give
them an offer that was difficult to turn down.

The secret of success we experienced can be found in the
word “Give.”

Give away something they must have, and something that will
improve their life, and they will get it.

5) Customer

This final step is where they purchase your message,
products, or webinar or event. This is the beginning of
your relationship though – not the end.

Here you must start building the relationship between you
and the customer even more.

Give more than they expected and throw something in for free
they were not expecting. Give them a free download or ebook
and let them see a Private video collection as a special.

Encourage more. Make sure that you send a note of
encouragement and stay in touch with them.

Thank them more. Make sure they know you are thankful for
their business and connection. We send out free downloads
all the time to say thanks that some people paid $$$ for in
the past. Thank them in everything you do and they will come
back for more.

Get your customers addicted to your Value, Message and
Emotions. They will become more than a customer. They will
become a loud speaker for you and tell everyone you know you
are the best at what you do.

That is what you want to happen in your home business or
traditional business in social media marketing.

Web Design FAQ – 10 Questions to Ask Yourself Before Designing a Website

Many site owners make the mistake of building a website
without laying out a clear plan for their online business.
This is a sure set-up for failure. There are 1000s of
abandoned sites on the web due to lack of careful planning.
Before designing your website you should ask yourself some
questions to avoid making mistakes down the road.

10 Frequently Asked Questions (FAQ) About Designing a
Website

1. What Are Your Business Goals?

It’s easy to say, “I want to make money,” however, this is
not a great motivator. Think of a deeper motivation that you
feel passionate about e.g. “I want to have the financial
freedom to spend more time with my kids as they are growing
up.”

2. What’s the Purpose of Your Website?

This is the question most visitors will ask when accessing
your website. Your home page must clearly explain the
purpose and benefits of the products and/or services you are
offering.

3. What Type of Products or Services Will You Sell?

Research the marketability of your products or services by
doing keyword research. Use the free Google Keyword Tool to
find out how many searches your main keywords receive every
month. If there are no searches, it means there is not much
demand and therefore not worth marketing.

If it is a very competitive market (millions of searches per
month), it may be difficult to stand out from your
competitors and create a profitable online business.

4. How Many Products Will You Sell From Your Website?

This will determine how many pages your website will have.
If you’re only selling one product or service, you may only
need 4 web pages e.g. Home, Product (or Services), About,
Contact. If you’re selling 100s of items, you will need a
database driven site to store and manage all of them.

5. How Many Variables Does Your Product Have?

Variables may include size, color, type, sku#, shipping,
tax? Make sure your shopping cart allows you to include
these variables.

6. How Will You Accept Online Payments?

To accept credit card payments online, you will need a
shopping cart, merchant account, payment gateway and SSL
certificate for secure transactions. This means you will
have monthly fees and processing fees every time a customer
purchases something from your website.

A less expensive option for accepting payments online is the
Paypal shopping cart. You don’t need to purchase a separate
merchant account, shopping cart, payment gateway and secure
certificate. For a small processing fee it takes care of all
this in one place.

7. Do You Have a Web Hosting Plan?

Your website needs to be hosted on a server for it to be
available online. Select a hosting plan that has sufficient
space for all your files and bandwidth to receive 1000s of
visitors each month. Make sure you have the flexibility to
upgrade your plan should you need more space and bandwidth.

8. Will You Need to Maintain the Website Yourself?

Asking this question before the design will determine what
software your designer will use to build your website. If it
only consists of a few web pages which don’t need regular
updating, then use software such as Dreamweaver to build it.
It creates clean code and you will have only a few files.

If your website has 100s of pages, consider a content
management system such as WordPress, Joomla or Zen Cart.
They all enable 100s of items to be stored in a database.
The website can be managed (add, edit, or delete items or
pages) by logging into an administration area.

9. Do You Have a Marketing Plan?

To create a profitable online business you must create a
plan to promote it. Some methods may include, search engine
marketing, pay-per-click, article marketing, press releases,
social media, video marketing, etc. Website promotion needs
to be done frequently and consistently to be effective.

10. How Will You Monitor Your Website Statistics?

Check if your web hosting plan includes site statistics
(e.g. AW Stats). If not, create a Google Analytics account
and insert the code on your web pages. It will track how
many daily, weekly, monthly, yearly visitors you receive,
where they are coming from and what keywords are being used
to find your site in the search engines.

If you answer these 10 questions first, you’ll avoid the
pitfalls of designing and building a website and increase
your potential of creating a profitable online business.

Web Advertising’s Future Format: Branded Entertainment

posted by Luigi_M_Scollo @ 8:00 AM
Thursday, July 29, 2010

Web Advertising’s Future Format: Branded Entertainment

How do you deliver a marketing message to a Web-audience that
hates advertising? A few years back I proposed a solution based
on short-form television-style programs: the “120 Second
Solution,” two minute brand-story commercials formatted in a
mini three act Web-video presentation. Today this concept is
called Branded Entertainment: a two to seven minute commercial
that combines content, advertising, and entertainment in a brand
story format designed to attract and hold an audience’s
attention while delivering a memorable core marketing message.

The concept has been a hard sell as it flies in the face of a
lot of conventional wisdom about advertising formats, attention
spans, and content credibility. Like most good ideas it seems
that branded entertainment’s time has finally come. Various
marketing blogs are all a twitter about Orbit Gum’s new
campaign called “Dirty Shorts” featuring its first branded
entertainment effort, a 5:17 minute branded video from Jason
Bateman and Will Arnett. It seems these well-known actors have
enough faith in this advertising format that they’ve formed
DumbDumb, a branded video production company. Their first
effort, “The Prom Date,” was viewed 110,000 times in just
three days.

(http://videos.sitepronews.com/video/2278/The-Prom-Date)

Commitment To A Core Message

Of course not everyone has the deep pockets required to hire
Jason Bateman, but with proper planning and implementation a
branded entertainment video campaign is within reach of most
successful small and medium sized companies.

The single biggest obstacle in implementing this kind of
campaign is not the cost, but rather, the commitment to a style
and format most business owners find hard to swallow: the need
to focus on a single core reason why customers should buy your
product or service and to deliver that message in some bold or
offbeat manner.

All too often entrepreneurs think of advertising in conventional
terms like display, banner, and classified (e.g. Adwords). Even
Web video has been pushed, prodded and crammed into pre-roll and
post-roll television style spots. The Web isn’t television; it
requires a whole new way of thinking when it comes to marketing
presentations.

The Web is by nature an unconventional arena that demands bold
content. You can say and do a lot of things on the Web, but the
one thing that won’t be tolerated is boring your audience. Add
to that the fact that we live in a product placement world where
the line between advertising and content has been permanently
erased and you have an advertising environment that demands
something different.

You must stop thinking of your website as a digital brochure and
start thinking of it as a total immersive multimedia advertising
environment that connects to a target audience using standout,
break-through communication techniques. The goal is quality
engagements not shotgun traffic.

The Goal Is Quality Engagement NOT Traffic

For the average Web business it is important to remember that
huge viral numbers don’t come from clever campaigns alone, but
rather, are the result of great campaigns plus advertising
support, extensive PR, and paid-blog placement. That is not to
say that small and medium-sized companies shouldn’t pursue this
approach but rather, the goal of these campaigns should be
quality engagement not quantity traffic – a far more affordable
and productive objective.

How To Deliver Break-Through Advertising

There are various ways to achieve what ad agencies call
break-through advertising, but in every case those methods call
for content that stands out from the crowd, be it humorous,
offbeat, alarming or just plain entertaining, if it doesn’t
standout it won’t make a connection, and your website
presentation will be instantly forgotten.

The best and most complete example of branded entertainment that
I have seen was the brilliant Shredded Wheat “The Palace of
Light” campaign. It was very funny while delivering a powerful
marketing message. Unfortunately the campaign is no longer
running, but if you can find some of the videos on the Web, they
are definitely worth seeing. They are great examples of how to
turn advertising into content, and content into a memorable
experience.

In a speech about break-through advertising, Chuck Porter,
co-founder of Crispin Porter + Bogusky states the average person
sees conservatively 1600 to 3000 marketing messages a day.
That’s a lot of advertising. If your marketing communication
doesn’t standout in some way, you are probably wasting your
advertising budget.

Two Kinds of Advertising

In response to a question asking whether advertising was
technology and data driven, or creatively driven, Porter
explained that there are basically two types of advertising.

The tech-data driven ad is all about finding that person who
needs what you sell at a time when he or she wants to buy it and
then delivering the message to them. This is the reason why so
much of what you see, hear, and read in marketing journals and
blogs is filled with statistics and analysis of who is doing
what and where. All of which is perfectly fine if the only
customer you want is the one that needs what you sell instantly
or who is motivated by impulse.

This kind of advertising is all about immediacy; the customer
needs or impulsively wants what you offer right now. The key is
instant access. If customers don’t have instant access, chances
are the impulse to purchase will fade, or the prospect will find
it more convenient to get the product elsewhere. In this type of
advertising, timing and immediacy is paramount. The downside is
no long-term relationship is established.

Digital products that can be downloaded instantly seem to be
most appropriate for this approach, however that must be
qualified by the level of cost and sophistication associated
with the product or service: the higher the cost and the more
complex or advanced the offering, the less impulsive the
decision, and the more a client must be wooed. Advertising
theory commonly suggests it takes seven engagements in order to
win over a client.

The other kind of advertising is creative-based; it’s
advertising built around brand awareness and identity. This is
the kind of advertising that creates customers, and establishes
long-term loyalty. This is the kind of advertising that can
benefit from implementing a branded entertainment campaign.

Why Branded Entertainment Works

If branded entertainment is done right, it engages an audience,
it informs and enlightens, it entertains and amuses, it’s
meaningful and memorable and potentially viral. Branded
entertainment is more than advertising, it’s marketing, and it
is designed to influence attitudes, change perceptions, and
prompt action.

SEO Tips to Double Rankings, Traffic and Conversion

posted by Luigi_M_Scollo @ 8:00 AM
Wednesday, July 28, 2010

SEO Tips to Double Rankings, Traffic and Conversion

The only thing better than one search result in the top 3
positions in Google is two search results from a double ranking.
This SEO tip works by pushing a competitor off the first page,
broadening your websites keyword funnel and thereby doubling
traffic and conversions.

Two Results are Better than One

I read somewhere that 87% of search engine traffic for a given
keyword is allocated from occupying the Number 1 position in the
search engine results page. If you understand SEO, then this
post will share a quick method to double your SERP positions and
to improve the likelihood of keyword conversions – once you have
reached the Mecca for a specific search term.

SEO is predicated on one simple premise, rankings; in order for
SEO to be effective, it must produce ranking on the first page
in search engines.

Not only is this the crowning achievement of search engine
optimization, but once you achieve a top 10 position, then you
can pull other keywords into the spotlight as a result of
strategic linking. We often refer to this as the buddy system
for lateral linking.

Search engine algorithms pay particular attention to individual
pages capable of offsetting all of the other inconsistencies of
a competitor’s web pages and deem one page worthy above all
others for any given search term.

Obviously the metrics are unique for each market, keyword or
niche, but the reality is the same, once a top 3 or more
importantly Number 1 or Number 1, 2 and 3 positions are present
in Google. I have mentioned before, the fastest way to get a top
10 position in Google is to get a link from a website already
ranking in the top 10 for that keyword.

It does not matter if that link is provided from your own
website or another website, rankings are by the page and there
is a daisy-chain effect of linking pages together that fuses the
pages through a dynamic give and take relationship (based on
citation). This citation can provide the algorithmic equivalents
of trust needed for the newly linked page to jump in line past
others duking it out for that keyword.

Depending on the competitiveness of the keyword or key phrase
and the thresholds inherent to the barrier to entry; the time
required to initiate a campaign, create all of the necessary
content, inbound links and citation from other web 2.0
properties, RSS feeds and social bookmarking sites divided by
the amount of time you invest managing or outsourcing the
various components involved determine your profitability and
return on investment.

With this in mind, from a tactical perspective, it’s better to
leverage the SERP positioning you already have than to look
outside of your own website for off page ranking factors. If
you understand the power of a Number 1 position, then you can
replicate this next simple SEO tip.

Identify all current Number 1 positions in Google for keywords.

Validate they still exist.

Use Keyword Research to find “related keywords” based on the
Number 1 ranking Link from the page that ranks to a new page
(using similar anchor text or overlapping keywords to promote
the new page).

Let the new page get indexed, then check the SERPs.

Identify: My favorite tool for this is SEMRush, but if you
don’t want to use this, there are other programs out there, or
even Google webmaster tools can show you your website’s top
ranking SERP positions when you log in.

Either way, this is your base, so, identify the keywords which
could represent hub status for your SEO campaign and pass along
the power of ranking to other pages in your website.

Validate: Check to see if you still hold the Number 1 position,
even a top 3 will do, but this tactic works better if you are at
the helm of a particular search phrase.

Keyword Research: You should be able to gauge whether or not the
keyword is profitable for you based on the frequency of hits and
the type of traffic you garner as a result. You can always look
through Google Analytics or whichever analytics package you have
to assess the keywords that represent the highest percentage of
traffic to your website.

Once you know what those keywords are, then use keyword research
to find stemmed semantic variations that also fall under the
same category or keyword cluster. Those related keywords will
become the new focal point for step 4 – linking.

Linking: The closer the shingles (groups of keywords) the more
effective this technique is. You can call this padding the
search results (if you use similar exact match titles, tags or
content), or you can pass this ranking factor along to help
synonymous terms.

Simply go back and edit the page ranking in the Number 1
position and add a link to the new target page (with the
keyword you intend the target page to rank for as the anchor
text). Then, the authority from the page in the Number 1
position will group the new page under its umbrella and pull
that page into the spotlight.

When the new page gets crawled and the old page reveals the
connectivity between the two, typically a double SERP position
occurs or a double position accompanied by jump links,
breadcrumbs or the [+] with additional search results for that
keyword appear in Google to showcase the degree of relevance
your website has for the said term.

You can then build additional deep links from other sites or
addition internal links to the newly dubbed page. As a result,
you should see buoyancy for other pages for multiple keyword
variations related to the parent keyword cluster.

With this simple tip you can double your conversions by
increasing your website’s semantic array of keywords. Obviously
you will know which keywords and traffic is most lucrative for
your business model, but this technique is priceless for
creating controlled keyword stemming if you understand the
implications underlying its premise.

5 Common Facebook Tactics – That Don’t Work!

posted by Luigi_M_Scollo @ 8:00 AM
Tuesday, July 27, 2010

5 Common Facebook Tactics – That Don’t Work!

There are about ten common Facebook marketing tactics. (You
can probably think of more, but most are a derivative of
one of these ten.) It may surprise you to learn that five
of these tactics don’t even work — that’s fully half!
Now, no Fire God will suddenly appear to smite you if you
happen to have done one of the following things. They are
definitely mistakes, but they aren’t irreversible. In fact,
they’re really only mistakes in one sense of the word.

My perception of these as “mistakes” isn’t about breaches
of the unwritten Facebook etiquette either – I dance on
those lines myself from time to time.

Rather, I’m calling them mistakes from a perspective of
effectiveness, versus the alternative behavior. Whether
they’re wrong in terms of just coming across as rude or
politically incorrect is another matter altogether.

Having said that, off we go.

Mistake #1 – Posting Signature Links on Profile Walls with
Your Introduction

I asked someone why they did this once, especially since
I’d already been to their site and purchased the item they
were selling on that page.

She said: “I saw someone else do it.”

“How did it make you feel?” I asked.

“I felt kind of used. But I figured if that’s what it takes
to be successful, that’s what I’ll do, even if it doesn’t
seem quite right.”

Now that’s deep.

I understand though, because once I made the vow to become
successful, I also made a vow to do “whatever it takes”. At
the time I thought it meant hard selling and being pushy. I
later found it meant hard work, and doing what’s right even
if there’s a lazier, easier way.

Even if this was at one time effective in terms of getting
clicks from random profile visits, Facebook is now much
more stream-driven than it is profile-driven.

And that’s a huge part of why this is a mistake in terms of
effectiveness.

Not to mention that people who see these postings as rude
or attempts to spam can remove or hide them. They may even
drop you as a connection, which cuts you off not just from
them, but from their network.

You’re not missing out on anything by omitting that
signature link. Your name, hyperlinked to your profile IS
your signature link. If your profile is set up correctly,
prospects will get to your site from there.

Mistake #2 – Pitching

If you want to pitch people on Facebook, buy an ad on
Facebook.

It doesn’t have to be a Facebook ad – buy one in a popular
Facebook application. No matter how good your elevator
pitch is in real life, it doesn’t translate in online
networking. Let me give you a hypothetical example from the
real world.

Imagine you go to an after-work bar. People go there to
relax with work friends, to meet potential mates, on actual
dates, and to get to know other people in the business.

You’re unwinding with colleagues when someone walks up, and
without forewarning, tries to sell you some steak knives.
When you stare blankly, they shrug, and move on to the next
person.

We all may chuckle to ourselves, and wonder what that
person is thinking… but are you ever the knife salesman
when you’re on Facebook?

Honestly, when I first came here, I was tempted to be.

Thank God my better judgement stopped me. I’m telling you
that to say this – if you’ve been the knife salesman don’t
be ashamed, you didn’t know any better. It’s not like they
issue marketing lessons with your incorporation papers.

Just make a vow, right now, to always check yourself before
you post. Ask yourself “Am I Networking or Pitching?”

Mistake #3 – Artificial Bonding

I’d respect a person more who was upfront with me, and said
they were hoping we could work together, or do some
business, than someone who pretended to care about me in
order to get me to have a conversation that they could then
direct to their pitch.

I wouldn’t buy from them, at least not then. But at least
I’d still respect them, which means I could change my mind
in the future.

Pretending to like people until you get the chance to try
to sell to them is really just pitching with a little bad
foreplay first.

Bad foreplay isn’t better than none at all.

Mistake #4 – Favoring Uphill Marketing Over Downhill
Marketing

Again, this is a mistake in terms of how effective it is.
In my own experience, as well as in case studies of
clients, it always works out better when you create a
fantastic marketplace presence and people are drawn to you
in droves, seeking to do business with you, rathere than the
alternative.

The alternative, of course, is when you go out and pursue
customers and clients one by one.

That’s not to say that you should stop advertising, bidding
on projects, or being a go-getter in any way.

It means that while you’re doing that, also create a
situation where customers are flowing towards you, seeking
you out, asking for help.

It’s much less work to get from interest to sale when they
come to you.

Mistake #5 – Fishing on Dry Land

A long, long time ago, I was in a network marketing
company. Now defunct, the products they have greatly
enhanced, possibly even saved, my life. The products were
targeted to people who cared about being healthier and
eco-friendly.

At first, I was so excited about what had happened to me,
that I told every single person who would listen. I would
try and go product by product and explain how great
everything was.

After failing Very Hard for about three months, I narrowed
my focus.

I bought a bottle of the mineral complex, and some sample
sized containers. Then I gave a sample to every single
person I could think of who had a health problem that might
be related. Orders started pouring in.

Ever since that day, I have remembered two things. First,
the one that’s relevant here – proper targeting greatly
increases sales. Secondly, give a free sample of something
needed to those most starving for it, and they’ll be back
to buy more.

A few well-timed, well-placed interactions with the right
profile are the main things you need to do the equivalent
of offline networking on Facebook. A great profile is just
as important as being appropriately dressed at a networking
function offline.

Top 10 Google Search Features for Your Business

posted by Luigi_M_Scollo @ 2:26 PM
Monday, July 26, 2010

Top 10 Google Search Features for Your Business

The people at Google are truly amazing! They are evolving
their search engine into something that can be an incredibly
powerful tool for business. There are a zillion things that
Google can do for different parts of your business and in
this post, I will highlight the top 10 Google search tools
that will help your supply chain.

Since Google is just a click away, I think it’s a very
useful for everyone involved in the supply chain to be aware
of how much easier it can make their lives. Everybody from
traffic managers, to purchasing people, to accounting people
and customer service will likely need to reference what
Google can do during the course of the week. There are a
lot of people who don’t even know all of Google’s
capabilities. So without further ado, here is your:

Top 10 Google Search Tools That Will Help Your Supply Chain

1. Package Tracking – You can track packages by typing the
tracking number for your UPS, Fedex or USPS package directly
into the search box. Some of the LTL and motor carriers also
allow for you to plug in their pro numbers as well. Google
will return results that include quick links to easily track
the status of your shipment.

Example of what to search for: “1Z9999W9999999999″

2. Time – This is huge when dealing with vendors or
customers overseas or across the country. To see the time
in many cities around the world, type in “time” and the name
of the city.

Example of what to search for: “time London”

3. Currency Conversion – This is cool! To use Google’s
built-in currency converter, simply enter the conversion
you’d like done into the Google search box and they’ll
provide your answer directly on the results page.

Example of what to search for: “150 GBP in USD”

4. Unit Conversion – Countries use different metrics for
measuring. This tool is extremely useful. You can use
Google to convert between many different units of
measurement of height, weight, and volume among many others.
Just enter your desired conversion into the search box and
Google will do the rest.

Example of what to search for: “10.5 cm in inches”

5. Calculator – Since Google is right on your desk top you
don’t have to go searching for your calculator. Plus it
uses Excel style equations so it’s really easy for business
people who think in Excel. To use Google’s built-in
calculator function; simply enter the calculation you’d
like done into the search box.

Example of what to search for: “5*9+(sqrt 10)3=”

6. Weather – Weather plays a big role in transportation so
this is great for getting a snapshot of the world’s weather.
To see the weather for many U.S. and worldwide cities, type
“weather” followed by the city and state, U.S. zip code, or
city and country.

Example of what to search for: “weather San Francisco, CA”

7. Maps – Want to see the mileage between a shipper and a
consignee or try to figure out where your vendor is located?
This is great! Type in the name or U.S. zip code of a
location and the word “map” and Google will return a map of
that location. Clicking on the map will take you to a larger
version on Google Maps.

Example of what to search for: “Seattle map”

8. Area Code – This can be helpful in situations ranging
from trying to find where a phone call is coming from to
finding out what part of the country you are calling. To
see the geographical location for any U.S. telephone area
code, just type the three-digit area code into the Google
search box and hit the Enter key or click the Google Search
button.

Example of what to search for: “212″

9. Stock Quotes – Wanna see how a freight carrier or a
vendor is doing in the market? Just type the ticker symbol
into the search box. On the results page, you can click the
link to see more data from Google Finance as well.

Example of what to search for: “MSFT”

10. Earthquakes – I have heard carriers make up some crack
pot reasons why they missed the delivery. In case you are
given the old earthquake excuse, you can use Google to see
if the story checks out. To see information about recent
earthquakes in a specific area type “earthquake” followed by
the city and state or U.S. zip code.

Example of what to search for: “earthquake 90210″

*When entering keyword or phrase into Google’s search engine
with these tools, do not use quotation marks.

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