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phpLiveChat |
LivePerson |
| Operators |
Unlimited |
1 |
| Departments |
Unlimited |
0 |
| Price (annual) |
< $150 |
> $1,000 |
| Track Referrer URLs NEW! |
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| Auctions Chat! NEW! provide chat support from your auctions (ebay, etc) |
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| Department-specific chat icons popular! |
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| Monitor Your site! (let's you know if your site goes down!) Exclusive! |
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| Department-specific paging |
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| Customer Service Window (let your visitors know you are there to assist them!) Exclusive! |
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| Initiate/Proactive Chats |
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| Visitor Footprints tracking |
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| Push HTML webpages |
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| Canned Responses (w/ option for user-specific) |
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| Party is typing.... NEW! |
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| Operator Rating System! NEW! |
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| Email Transcripts NEW! |
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| Sales/Support hours messages NEW! |
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| Email Signature NEW! |
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| Handle Multiple Chats |
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| Transfer Chats to other Admins |
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| Chat with other Admins NEW! |
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| Leave a Message |
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| Log Transcripts |
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| Capture Visitor Data (I.P., Browser, & O/S) |
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| "Super User" options (prevent employees from deleting previous chats) |
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| Customizable on/off chat images! |
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| Runs on *your* server! |
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| Remote Administration |
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| "New Chat Request" Alerts (by Sound) |
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