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Technical Support

	Support
	Downloads
	Web Help Desk
	Live Chat!
	Knowledge Base

Live Support Chat

Chat with one of our support engineers live and get your problem resolved fast!

Web Help Desk

Open a ticket, track it, update it, get your problem resolved fast and view your entire support history!

We aimed to educate our new prospects on our services while maintaing constant contact with existing clients. Link Web Services was incredible! Our website was completed before deadline and it looked absolutely fantastic.

- Larry Matta
   Arcadia Electric

With four smog centers and growing, we decided to make it easier on our clients to learn about our services, print coupons and download directions to our four locations. With a complete photo gallery of each of our centers, our clients can see the quality service and comfortable settings they will experience.

- George Manzur
   Manzur Test Only Centers

Link Web Services helped create a complete new identity for Vaporpro. Not only did they design a dynamic, informative, interactive website but they also created "Vaporman" a cartoon superhero to represent the company.

- Alan Weston
   Vaporpro

Link Web Services Personal Customer Care
Find out why our members love Link Web Services! Learn how we've implemented new customer service practices which result in unmatched support!

Please select your preferred type of support

Web Help Desk
For Link Web Services™ customers. If you need help here's the place to do it!
The web based user area can optionally be used as a resource for users to submit and track help desk submissions and emails.

Web Help Desk Features:
	Multiple Language Support
	Quick User Signup
	Create a permanent company support account
	Create separate account logins for your employees
	Open a support ticket
	Submission Tracking without logging in (via submission key)
	File Attachments from web based form
	Ability to assign a priority for the request
	View your support ticket
	Modify/Update a support ticket
	Stay updated with instant notification
	Close a support ticket
	View your entire support request history
	Searchable Knowledge Base

Live Chat!

	Chat with a support engineer right now!
	Get your questions answered fast!
	Request Instant Images
	Download, print or e-mail your conversation

Download Center

For Link Web Services™ members. Find answers to all your recording problems. We have software manuals, guides and more. All the help you need is here!

Knowledge Base (F.A.Q.)

If you have a question, before contacting us about it you may want to search our knowledge base for a fast answer!