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Web Help Desk
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We aimed to educate our new prospects on our services while maintaing constant contact with existing clients. Link Web Services was incredible! Our website was completed before deadline and it looked absolutely fantastic.
- Larry Matta
Arcadia Electric
With four smog centers and growing, we decided to make it easier on our clients to learn about our services, print coupons and download directions to our four locations. With a complete photo gallery of each of our centers, our clients can see the quality service and comfortable settings they will experience.
- George Manzur
Manzur Test Only Centers
Link Web Services helped create a complete new identity for Vaporpro. Not only did they design a dynamic, informative, interactive website but they also created "Vaporman" a cartoon superhero to represent the company.
- Alan Weston
Vaporpro
Link Web Services Personal Customer Care Find out why our members love Link Web Services! Learn how we've implemented new customer service practices which result in unmatched support!
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Web Help Desk
For Link Web Services™ customers. If you need help here's the place to do it!
The web based user area can optionally be used as a resource for users to submit and track help desk submissions and emails.
Web Help Desk Features:
Multiple Language Support
Quick User Signup
Create a permanent company support account
Create separate account logins for your employees
Open a support ticket
Submission Tracking without logging in (via submission key)
File Attachments from web based form
Ability to assign a priority for the request
View your support ticket
Modify/Update a support ticket
Stay updated with instant notification
Close a support ticket
View your entire support request history
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Download Center
For Link Web Services™ members. Find answers to all your recording problems. We have software manuals, guides and more. All the help you need is here!
Knowledge Base (F.A.Q.)
If you have a question, before contacting us about it you may want to search our knowledge base for a fast answer!