Miva Merchant Instructions

ECOMMERCE STORES	PRICE	INFO	CART	BUY
Miva Merchant Online Store	$1,995.00
Paypal Account + 10 Buy Now Buttons	$495.00
Google Checkout + 10 Checkout Buttons	$495.00

	Miva Merchant Instructions

Starting At:	$1,995.00
Website Style	Online Store
Hosting Setup	Free
Number Of Pages	25 Products*
Revisions (Up To)	5*
Hosting Plan	eCommerce
Email Accounts	Unlimited*
SSL Certificates

Miva Merchant Instructions: Step by Step

Miva Merchant Instructions: Add Product Wizard

Miva Merchant contains several wizards to guide you through setting up certain functions.

This wizard guides you through a series of screens to Add a Product to your store.

To run the wizard:

Click the [+] next to Stores
Click the [+] next to your store's name!
Click the [+] next to Wizards
Select the Add a Product Wizard
Click Enter First Product
Enter the product name, click Next
Enter the Price, Cost, and Weight information
Enter a Description for your product.
Select product Images

Assign product to a Catagory

Check the information on the final screen, if correct clickFinish — if not, clickPrevious and correct the information.

Miva Merchant Instructions: Add a Product Attribute Wizard

Miva Merchant contains several wizards to guide you through setting up certain functions.

This wizard guides you through a series of screens to Add a Product Attribute.

To run the wizard:

*Click the [+] next to Stores
*Click the [+] next to your store's name
*Click the [+] next to Wizards
*Select the Add a Product Attribute
*Enter the Product Code for the product you are going to add the attribute to.
*Select the Attribute Type:
- *Multiple Options (drop down list or radio buttons
- *Yes or No (checkbox)
- *Free-form (text area or text field)
*Add Attribute Prompt and Image if desired
Select if the attribute will be Required
Select the format of the Attribute Type
Enter an Option Prompt
Enter Price, Cost, and Weight if any
Select if you want an option to be the default
Check the information on the final screen, if correct Finish — if not, clickPrevious and correct the information

Miva Merchant Instructions: Add a Category Wizard

MIVA Merchant contains several wizards to guide you through setting up certain functions.
This wizard guides you through a series of screens to Add a Catagory.

To run the wizard:

Click the [+] next to Stores
Click the [+] next to your store's name
Click the [+] next to Wizards
Select the Add a Category
Select a Name for the category
Select if you want to make this category a sub-category by assigning it to a Parent Category
You may Add a Product to this category now or add additional categories
Check the information on the final screen, if correct click Finish — if not, click Previous and correct the information

Miva Merchant Instructions: Authorize.Net Payment Services Wizard

Miva Merchant contains several wizards to guide you through setting up certain functions.
This wizard guides you through a series of screens to configure a Payment Gateway. This assumes you already have an account with the Payment Gateway. If not, sign up with the Payment Gateway before beginning this wizard.

To run the wizard:

Click the [+] next to Stores
Click the [+] next to your store's name
Click the [+] next to Wizards
Select Set Up Payment
Click Other
Select Authorize.Net Payment Services

Authorize.Net Payment Services

Click Next to begin
Enter your Login ID and Transaction ID
Select if you wish to use Secure Source Validation
Enter your MD5 Hash Security Code
Select Online (Automatic Capture) or Offline (Authorize Only, Capture Later)
EnterCVV2 Message if you wish to change it from the default — select the Payment Methods you wish to use (Visa, MasterCard, etc) and if you wish to display the CVV2 field
Check the information on the final screen, if correct click Finish — if not, click Previous and correct the information

Miva Merchant Instructions: Uploading Images

There are several places in Miva Merchant where you might want to upload images. Here are a few of them:

A product can have both a full-size image that appears on the product screen, and a thumbnail image that appears where the product is listed.
Categories can also have images to represent them in the category tree.
Attributes, like shirt color, or wallpaper pattern, can have images that illustrate the option.
The logo and buttons in the top navigation bar can be replaced with your own images.
You can even upload images to replace the buttons customers see in your store (like Search, or Add to Basket).

How to Upload an Image

In each place where an image can be used, there is a space for the path/file name, and an Upload button. Use the following process to upload an image:

*Click Upload to display the Upload File dialog box.
*Click Browse to find the file on your computer
*Your standard file selection dialog box will appear. Select the image file you need
*The path to the file on your computer will be entered in the File field of the Upload File dialog box
*If you have uploaded a file with the same name before, and now you want to use this new image instead, select Overwrite
*Click Upload to copy the file to your store and close the dialog box, this will enter the path and file name in the image field on your administration screen
*Click Update to save your changes

Specifying an Image That Has Been Uploaded Previously

If you already have the image on the server you only need to specify the path and file name. You do not need to upload the same image again. The path will be something like graphics/00000000/Prod1234Thumb.jpg, depending on how your domain is configured, and how many stores you have.

If you are ever uncertain about where images are located for your store, look at an existing example, like the image for another product.

Kinds of Images to Use

Any image format that can be displayed in on a web page can be uploaded and used in your store or domain.

Miva Merchant does not scale images. If you want all of your product thumbnail images, to be the same size, crop or scale them in an image editing program. Full-size and thumbnail images do not have to show the same graphic. You might want to show a close-up of the product in the thumbnail image, then for the full-size image, which will appear on the product screen, show a wider view.

Images with smaller file sizes will load more quickly, which is especially important when many are displayed on one screen. File type, and level of compression, can affect image quality, and file size. Before creating and uploading many images, do some research to determine the best type to use in your case.

Limits on File Types

It is a good idea to limit the types of files that can be uploaded. This helps prevent users from accidentally uploading large, or potentially harmful, files.

Limits on files types are set at the domain level, on the Domain Settings/Upload Settings screen, at Image Extension Types. List the file types you will allow users to upload, like gif,jpg,jpeg,jpe,xbm.

If you try to upload a file of a type that is not included in the Image Extension Types list Miva Merchant will not accept it as a valid image type.

Displaying Images Using HTML

You can display images using <img> tags, in any of the HTML you use to format screens in your domain or stores. In this case there is no Upload button.

The usual way to copy image files to your server is to use an FTP (File Transfer Protocol) program which works very much like copying selected files from one folder to another on your local computer. But some users have devised a handy shortcut for uploading images from within Miva Merchant.

*Create a placeholder "product" (within the same store, of course)
*Call it something obvious, like For Uploading Images
*Clear the Active checkbox, so no shoppers will see the product
*Now you can use the Upload buttons on the Images screen for this "product" to upload image after image to the graphics directory for your store

This is much slower than using an FTP program if you need to upload large collections of images, but is useful if you have just a few images to upload from time to time.

Miva Merchant Instructions: Set Up Sales Tax Wizard

Miva Merchant contains several wizards to guide you through setting up certain functions.

This wizard guides you through a series of screens to Set Up Sales Tax.

To run the wizard:

Click the [+] next to Stores
Click the [+] next to your store’s name
Click the [+] next to Wizards
Select the Set Up Sales Tax
There are Five Options Available:
1. Canadian VAT
2. 1. Select theGST — GST is charged on all sales to customers with a Canadian Shipping Address
  2. Select the HST — HST is charged instead of GST when both the store and the customer reside in an HST province.
  3. Check the box if GST and HST should be applied to shipping charges.
  4. Select the provinces which you will require to collect PST or HST. (To add a province, select the province from the list below and click Add Province).
  5. Check the information on the final screen, if correct click Finish — if not, click Previous and correct the information
3. German VAT
4. 1. VAT is only charged when shipping to the countries listed here: Austria, Belgium, Germany, Denmark, Spain, Finland, France, United Kingdom, Greece, Ireland, Italy, Luxembourg, Netherlands, Portugal, and Sweden —add a country if you wish to charge German VAT orders coming from it as well.
  2. If the price of products includes VAT, check the box
  3. Check the box below if shipping is taxed.
  4. If the cost of shipping includes VAT, check the box below.
  5. Before a VAT can be assigned to a product, the rate(s) must appear in the VAT rate table — add or edit the rates until the settings are as you would like them.
  6. Add the products which German VAT will be assessed on
  7. Check the information on the final screen, if correct click Finish — if not, click Previous and correct the information
5. Shopper Selected Sales Tax
6. 1. You can display a descriptive prompt above the tax options list for your customers. If you would like to configure the prompt, please click on Configure Prompt button below. Otherwise press Next to continue.
  2. 1. To configure the prompt, click Configure Prompt.
    2. Enter the prompt you would like the customer to see
    3. Click Next
  3. Options are displayed in a drop down list for your shoppers to select during the checkout process —if you would like to configure these options, click on the Configure Options button below. Otherwise, press Next to continue.
  4. 1. To configure the option, click Configure Options
    2. Select the Name/Label the Option and click Next
    3. Specify the rate for the option
    4. Specify whether or not you would like to tax shipping
    5. Check the information on the final screen, if correct click Finish — if not, click Previous and correct the information
7. State Based Sales Tax
8. 1. Select the state requiring tax
  2. Specify the tax rate
  3. Specify whether or not you will tax shipping
  4. Check the information on the final screen, if correct click Finish — if not, click Previous and correct the information
9. Generic VAT
  1. Enter the prompt you would like the customer to see
  2. Select the products which will be taxed
  3. Check the information on the final screen, if correct click Finish — if not, click Previous and correct the information

Miva Merchant Instructions: Working with Upsale Products

Upselling is a time-tested way of increasing sales. It gives you a way to bring additional products to the customer's attention during checkout. You have probably seen upselling in action — this is what restaurants are doing when they ask "Would you like fries with that?" Shoppers often appreciate it when you let them know about products they might want or need, and they may add an item or two to their order.

Upsold products can be associated with specific products, with the amount of the order, or both. The upsold product can be offered at the regular price, or discounted. You can specify the number of upsale items to display during checkout, and the number of different upsale products the customer can select.

For instance, when a customer is purchasing a digital camera from your store, you could offer a memory card, a battery pack, or a camera case, their choice, at a discount. Or, when someone places an order over a certain amount, you could offer a special product that's only available to your best customers.

If the customer has already put an item in their basket that would normally be offered as an upsale product during checkout, that item will not be offered to them.

Which Products Can be Upsale Products?

Any product in your store can be used as an upsale product. If the product is not in the store products list yet, create the product record first, then return to this process.

Products can cross-reference each other as upsale products, too. When a shopper buys a set of colored pencils, you can offer a sketch pad, and when they buy a sketch pad, you can offer the set of colored pencils.

How are Upsale Products Different from Related Products?

There is another sales tool, similar to upselling, called Related Products. While upselling is done at the point the customer is checking out, related products are offered while the customer is still shopping.

Use related products to display complementary products when the shopper is viewing a product in your store. If the customer is looking at a pair of pants, you might display a shirt and sweater that goes well with the pants.

Related products are set up from the Edit Product/Related Products screen for each product.

Upsold Products List

To begin working with upsale products, click Upsale in the left navigation area.

You can view, search, add, and edit the upsale products in your store from this screen.

Upsale Settings

Specify the number of Upsold Products to Show during checkout. It is possible that several upsale offers could apply to a shopper's basket. Rather than overwhelm the customer with too many options, you can set a limit here. Upsale products that are not shown due to this limit will be more likely to appear at future opportunities, so that each of the upsale products is offered to customers over time.

Specify the Max Number of Upsold Products to Select. This limits the number of offers customers can accept. It does not affect the quantity of upsale items they can add to their order.

If you are offering premium items at a discount, you might prefer to limit the number of offers customers can accept to just one or two. On the other hand, if you are offering several accessories or complementary products at the regular price, you might be glad to have the customer select them all.

Add and Edit Upsold Products

Click Add Upsale to create a new upsold product. To edit existing upsale products, locate the product in the Upsold Products list, and click Edit to associate it with that product.

Remember, the product must already exist in the store product list. If it does not, enter the new product information first, under Products, then continue here.

Upsold Product

When creating a new upsold product, enter the Product Code, or click Look Up to find it in your list of products. When editing an existing upsold product, the code cannot be changed.

Display

Specify when the product will be offered to customers.

Select Always if you want the product to be offered to every customer, regardless of the amount of their order. If you want the upsold product to appear every time the require product is being purchased, regardless of the total amount of the order, select Always here.
To offer an upsold product only to customers who meet or exceed a certain order value, select When order total is greater than or equal to, and enter the price the order must reach.
You can also choose to base the offer on the relative value of the order and the upsold product. Select When upsold price is less than to offer the product when the price of the upsold product is less than a given percentage of the order total. If the price of an upsold product is $20, and 10% is entered here, the product will be offered to customers whose orders total more than $200.00.

Pricing

Specify the price at which the product will be offered.

To offer the item at the normal price, select Product Price.
Select Product Cost to price the item at the value entered in the Cost field for the product.
To specify a set price, independent of the product price or cost, select Absolute Price, and enter a value. You could use this for offers like "Any item below, just $5."
To create a discount off the normal price of the item, for a special offer like "Buy now and save 20%," select Percentage of Product's Price, and enter the percentage.
To offer the product at a price relative to cost, such as "Special Offer — Just 10% over cost," select Percentage of Product's Cost, and enter the percentage.

Click Add to save your selections. If you have been creating a new upsale product, the Required Products tab will now become available.

Required Products

Upsale products can be offered to every customer, or only on the basis of some qualifying criteria, such as order value or the presence of a required product in the customer's basket.

When required products are specified, the upsale product will be offered when the customer is purchasing any of the required products. A garden shop might offer organic potting soil any time a customer purchased a clay pot. To do this, the store administrator would go to the Required Products screen for the upsold product, Organic Potting Soil, and assign all the clay pots they sell.

Select the check boxes in the Assigned column for each of the products to be required for this upsold product.

If you need a new product to use as a required product, you can create one from here by clicking Add Product. You can also edit any product from this screen.